Joya Casino Reviews 

116
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

As a new player, this casino has won me over with its fast withdrawal times and pleasant user interface. Live shat support is also top notch, so far only positive emotions make this casino a great ch... See more

Rated 1 out of 5 stars

The great thing about this site is that you can really win, the problem is, you send the money back to your account. I verified the account 3 times. I sent documents over and over and the support wr... See more

Company replied

Rated 4 out of 5 stars

Joya Casino has one of the best selection of slots providers on the web, especially for a domestic sweepstakes site. I have enjoyed the opening of Joya Casino quite well so far, with my only issue bei... See more

Rated 5 out of 5 stars

This casino is my favourite, the best games, no bugs, no error, operators and technical support are online 0 24 they are helpful and really friendly. I really have fun times playing on boomerang casin... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

Experience endless thrills at Joya Casino! Dive into a world of high-stakes excitement, captivating games, and thrilling rewards. Join us now for non-stop entertainment! Joya Casino. Place Where Your Dreams Turn Into Jackpots.


Contact info

4.1

Great

TrustScore 4 out of 5

116 reviews

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4.1

All reviews

(116)

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Rated 1 out of 5 stars

I can't even go into joya casino

I can't even go into joya casino
It doesn't load

November 21, 2024
Unprompted review
Joya Casino logo

Reply from Joya Casino

Hello Geoffrey,

Thank you for bringing this to our attention.

We need to assure that the site is working properly and we tested it. Could you please try now and to provide us the feedback?

Also, can you please send us your username so we can check your account and reward you with the free spins as a token of gratitude?

Looking forward to hearing from you.

Joya Casino Team

Rated 1 out of 5 stars

The great thing about this site is that…

The great thing about this site is that you can really win, the problem is, you send the money back to your account. I verified the account 3 times. I sent documents over and over and the support wrote me messages asking me to verify myself :D In the end I managed to verify the account, I withdrew the money, but I will never come back here. The site is slow, buggy, support about nothing.

November 12, 2024
Unprompted review
Joya Casino logo

Reply from Joya Casino

Hello Lukito,

Thank you for bringing this to our attention.

Could you please share your username so we can thoroughly investigate your case? At Joya Casino, we are committed to ensuring fairness and always prioritize our players' satisfaction.

Rest assured, we are here to assist you with any matter and will do our utmost to resolve this promptly.

Best regards,

Joya Casino Team

Rated 1 out of 5 stars

Don’t waste your time or money

Don’t waste your time or money

November 4, 2024
Unprompted review
Joya Casino logo

Reply from Joya Casino

Hello Walid,

Hope you are well and safe.

We would appreciate if you tell us what made you so unsatisfied in Joya? Can we help you somehow to enjoy your time here?

Looking forward to hearing from you.

Thank you in advance.

Joya Casino Team

Rated 1 out of 5 stars

Avoid

Avoid! Has to be one of the worst casino sites. Games never work, staff are completely stupid and the site breaks down. Avoid!!!

October 15, 2024
Unprompted review
Joya Casino logo

Reply from Joya Casino

Hello Corey!

Please note that our support team is doing the job properly and always willing to help, but there are some rules that can not be breached just as swearing. That kind of communication is forbidden so please from now on be more polite and you will be helped just as all our players. The most important for us is the fairness.

Thank you for understanding.

Joya Casino

Rated 5 out of 5 stars

I enjoy the slots

I enjoy the slots
I enjoy the slots. And the redeem mixup was on my part.. still haven't redeem but takes a few days.. other than that. Great games and easy to play them..plus I like the coins system to where you can play more than other platforms and still win big.. So I'm changing my ratings to 5 stars.

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

Criminal, Russian owner. Corruption from license issuing government.

Very bad criminal people running this casino.

When you withdraw you the money disappeared from my balance but there is no way to see the withdraw request status. Only deposits are visible.

They stole over 2000 USD of my money that I "withdrew" in crypto.

If you are going to play after reading this , use your credit card , so you can charge back when you realize what I'm telling is true.

They allow withdrawals if it's less than 100 USD to gain your trust.

And once you trust them an after a few sessions eventually win a nice amount. they will steal it and there's nothing you can do. Even Askgamblers are on their side and protecting this Russian Mafia casino.

Look the difference in reviews and complaints between casino.guru and Askgamblers. Isn't it strange that almost no complaints on Askgamblers? My complaint for reject twice without reason. Askgamblers are accomplice because they get good money to participate and facilitate the scam. This casino claims to have a license from an island named Anjoua that is among the poorest in the whole world with a government that shouldn't be called that. However they don't show proof of this "licence" because the minute they do, and it shows that it's valid, I have my insurance company that will take legal action against those criminal trough the "government" of Anjouan. I bet you never heard of that island in you entire life :) . Please in the name of me and all scammed people , do not participate into giving this casino more money which in turn gives them power to corrupt government officials and other controlling organs.

October 1, 2024
Unprompted review
Joya Casino logo

Reply from Joya Casino

Dear Alexis,

Thank you for reaching out to us again. We understand your concerns, and we appreciate the opportunity to address them.

Firstly, we want to clarify that we have no affiliation with Russia. Regarding our license from Anjouan, it is publicly available on our website, and you are welcome to contact the relevant authorities directly for verification. Transparency is a priority for us, and we adhere strictly to the regulations and rules in place.

We have already responded to your initial complaint on Casino Guru, and we continue to stand by the information provided. We aim to resolve all issues transparently, but we cannot accept or agree with any misleading or untrue statements. All relevant details about your case are available for verification.

We remain open to assisting you with any requests and are willing to work with you to clarify any further concerns. However, we must also emphasize that we operate within our terms and policies, and any breach of these by users must be addressed accordingly.

Please feel free to contact the Licensor directly, and we will gladly engage in any discussions needed and provide all necessary evidence.

Thank you for your understanding.

Kind regards,

Joya Casino

Rated 1 out of 5 stars

beware people of the site

i don't really know how i can put it, my balance just went to 0 from $17 I just deposited $12 in my account got a welcome bonus of 50 free spins won about $17 from the free spin and i read that i am supposed to wage x40 on the bonus profit before i withdraw, i waged more than 40 times tried to withdraw but couldn't,contact support i was told again to wage 1x(license policy money laundry suff ) required to wage 1x i did just that and after tried to cancel the bonus and my balance just went to 0 automatically,i feel safe for not depositing $100 or more beware people use known gambling sites

August 18, 2024
Unprompted review
Joya Casino logo

Reply from Joya Casino

Hello MKS,

Thank you for bringing this to our attention.

Could you please provide us with your username so we can check your request? We are willing our customers to be satisfied and fair treated.

Thank you in advance. Lookin forward to hearing from you.

Joya Casino

Rated 4 out of 5 stars

A time out with Joya casino

A time out with Joya casino. Had a good time today visiting Joya casino and I found it highly interesting . Very simple to navigate and all things well laid out. I would recommend .it to whoever wants to have a good time in a casino to visit Joya casino .

August 4, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this site if you are a depositing player...

No. Just... no. I know there are a number of people who use free spins, no deposit bonuses only... never make a deposit... I'm not one of those patrons. I deposit. I expect bonuses to be fairly offered with reasonable terms, for example a rollover over 30x is just player abuse showing the casino either has a cash flow problem, or they cheat their players - it's either one or the other, or both. Then there are the "sticky bonuses" that are removed in the (very) unlikely event you have a cashout. Then there is the bet maximum per spin whilst using a bonus of $10. So if you're like me, deposit $400 or more, a rollover of $100,000 with $10 max bets allowable makes your deposit worthless. You might as well play on a casino game on your phone that never pays anything. It's throwing good money away. The customer service is friendly. Of course, that's the least they can do considering your financial contribution to them. Bottom line, if a casino can't stick with a rollover of 20 to 30 times, no max cashout, no bet restrictions, you're playing at a scam site. If you're a depositing player like myself, you're funding the people who don't - the people who use free spins, no deposit bonuses, etc. This has a nice selection of games, just poorly managed. At this time, this site is not recommended. I have worked in the casino industry for 20 years in management - so this is a very personal situation that I take very seriously.

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great Casino

Joya is great. They give great rewards, have awesome bonuses and they have RTG games as well as other providers, which is great because I love RTG games, but play other ones occasionally. The customer service is top notch and super helpful and I love playing at Joya.

April 15, 2024
Unprompted review
Rated 4 out of 5 stars

Very pleased

I am very pleased with this casino....on the weekly cashback I was able to cashout my winnings and had the funds in only a few minutes. Very happy with instant withdrawal!¡

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

I enjoy the slots

I enjoy the slots. And the redeem mixup was on my part.. still haven't redeem but takes a few days.. other than that. Great games and easy to play them..plus I like the coins system to where you can play more than other platforms and still win big.. So I'm changing my ratings to 5 stars.

June 15, 2023
Unprompted review

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