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Rated 1 out of 5 stars

Do not shop here. I ordered shoes in November 2025 and they never arrived. I received an email after Christmas that they were not able to fulfill my order and they would send a refund. I never receive... See more

Rated 1 out of 5 stars

From past experience, buyer beware. These facebooks shops seem legit, but always Google them first. Bottom line,if you charged on credit card or on PayPal, simply make a claim. Do it sooner than lat... See more

Rated 1 out of 5 stars

Cheap clothing at an expensive price. Not true to size- adult clothes that are more like childrens clothes. Very disappointed as these were meant to be for a holiday. Seen better quality clothes at a... See more

Rated 1 out of 5 stars

SCAM DO NOT ORDER - placed an order and then 5 days later told me they were out of stock and they would refund me and it would take 7-1 working days - not weeks later still no refund - done a chargeb... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Lingerie Store
  4. Shoe Store

Information provided by various external sources

Shop Joyshoetique - Sexy Women's Online Shopping Offering Great Deals & Discounts on Dresses, Lingerie , Jumpsuits , Swimwear, Tops and More.


Contact info

1.2

Bad

TrustScore 1 out of 5

185 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(185)

1 review in the last 12 months

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Rated 2 out of 5 stars

I waited a long time :(

I waited a long time and also there was mark like a birthmark on the plastic on my mouth side like an ink.
It fogs up too so i am not really so happy about it.
it is ok but can be better.
Although the print on my blue one was nice.

August 7, 2020
Unprompted review
Rated 1 out of 5 stars

Awful!

Not even worth a star, Absolutely awful!
Ok i got my order within thw timescale, however when i first opened it, the dress looked tiny (too short i mean). I then tried it on and it was absolutely awful, nothing like the picture, quality is extremely poor, was even freying at the ends.
No point in refunding simply because it would cost me 50% of what i paid to send it back.

I wish i had seen these reviews before ordering, the reviews on the website are fake & this is a completely SCAM

Will NEVER order again.

August 2, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT buy from Joyshoetique

DO NOT buy from Joyshoetique. I ordered a coat and it arrived late. I had to contact them a few times. When it eventually arrived it was nothing like the picture and was cheap awful material that had no movement. When I complained they said I could keep it and they would refund me 30%. But I didn't want it and wanted a full refund. I asked for a returns address but they kept saying they would give me a 30% refund. This went on for months. I eventually managed to return it which cost me £10 and got a refund but they took a further £4.01 off me and I waited 5 months. Terrible customer service, terrible clothing, terrible company. Avoid them.

July 29, 2020
Unprompted review
Rated 1 out of 5 stars

Do not buy from these scammers

Do not buy from these scammers. Chinese scam artists. What’s photographed on site is not what is sent. They’ll send the wrong size which you haven’t orders then force you to pay return shipping which costs £15+ to get a refund. That doesn’t even guarantee a refund. So you could be down your order value and the a refund cost on top. Ordered 1 pair of shoes. They sent the wrong size and the quality was awful, didn’t look like the photographs on the site. They would not take responsibility for even sending the wrong size. PayPal have been no help either so will have to ask Credit card company for a chargeback, only hope by the looks of it. Just save yourself time, hassle and money stay clear of these scammers.

July 21, 2020
Rated 1 out of 5 stars

I wish I could rate this company zero…

I wish I could rate this company zero stars. I placed an order on May 28 and as of today July 16th I still havent received anything. There is no tracking information available and they refuse to refund my purchase. The responses from all the reps are like robots with the same replies. I am beyond frustrated and will NEVER purchase from this company again!

July 16, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible and misleading company

Horrible and misleading company. They are scammers out of China who will post incredibly beautiful shoes, at ridiculously low prices and then send you whatever is in their warehouse because they know you can't do anything about it took 35 days to arrive from china lost package COVIS19 Excuses

July 14, 2020
Unprompted review
Rated 2 out of 5 stars

Hard to get a refund

Ordered some clothes and they look around 3 weeks to arrive. I decided to only keep one of the dresses and wanted to return the others, but they won't give me a returns address and keep trying to give me 20% off the clothes I don't want. The website is legit but be aware you will struggle to get a refund.

July 11, 2020
Unprompted review
Rated 1 out of 5 stars

My shoes took over 2 months to get they…

My shoes took over 2 months to get they kept blaming the virus i order alot on line all my other things i have received! They looked nothing like the picture stained on the heel! I lost 50.00 bucks!!!! What a rip off!!! They need to be reported to the better business bureau!!!

July 5, 2020
Unprompted review
Rated 1 out of 5 stars

Total scam !

Do not buy from this firm worse company I have ever felt with! Ordered slippers and they arrived damaged all torn on the back how they get away with sending out items this poor I will never know! Opened a case through PayPal unless I ship to a address which was in Chinese by the way to impossible even if I did choose to pay more then the item to ship back I couldn’t! I was offered 20% off the item to keep them !! Total rob scammed out my money !! Never use this firm again!

July 3, 2020
Rated 1 out of 5 stars

BE AWARE OF THIS COMPANY !!!!!

BE AWARE OF THIS COMPANY !!!!!

Do not buy from this company unless you are a millionaire and you are not bothered of losing money it's a SCUM they are a total waste of time you cant get hold of them they cut you off on a chat live everytime you trying to talk to them I have read all the bad reviews on here too late I should of read the reviews long before I purchased the good you wait for months to get your goods and when it arrives it dont look nothing like is in the picture the quality it's a pile of S...hit. I send back a dress they telling me that they want a receipt from the post office i send that too but they still haven't refund me they dont know what they doing all their item look good on the site but trust me the quality its rubbish dont go near them .

July 2, 2020
Unprompted review
Rated 1 out of 5 stars

THE WORST COMPANY EVER

I waited 3 months for my package. No explanation into why even though I had sent several messages voicing my concerns. They were out of some of my items TWICE without explanation again. What company allows you to buy an item thats out of stock? And then goes out of stock again?? Makes no sense. Some of my items were completely different than the item in the picture I purchased. I wanted a refund but they kept saying the package was "on its way" which it never was until weeks later. They acted as if this was no big deal and they do this all the time to their customers. Usually if an item is out of stock or there's going to be some time of delay then the customer should be contacted or be given their money back. This is the worst company I've ever purchased from if I could give them no stars, I would. Do not purchase from this website unless you want the worst service.

June 25, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered over a month ago

Ordered over a month ago, no dispatch notification as yet. Tried to use the live chat help function and same (alleged) person named Lexi looks like they are responding and then cuts you off and you can't reconnect. No way of me checking the 'Me' section, as I cannot log in because the order acknowledgements that says it's created an account for me just takes me to the home page and then when I choose 'Forget password' I am told that my e-mail address doesn't exist (despite the order acknowledgement being sent there and confirmed in the body of the same e-mail).
No way of getting any help - lesson learned, a complete scam and will NOT BE ORDERING FROM THEM AGAIN!

June 22, 2020
Unprompted review

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