While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not shop here. I ordered shoes in November 2025 and they never arrived. I received an email after Christmas that they were not able to fulfill my order and they would send a refund. I never receive... See more

Rated 1 out of 5 stars

From past experience, buyer beware. These facebooks shops seem legit, but always Google them first. Bottom line,if you charged on credit card or on PayPal, simply make a claim. Do it sooner than lat... See more

Rated 1 out of 5 stars

Cheap clothing at an expensive price. Not true to size- adult clothes that are more like childrens clothes. Very disappointed as these were meant to be for a holiday. Seen better quality clothes at a... See more

Rated 1 out of 5 stars

SCAM DO NOT ORDER - placed an order and then 5 days later told me they were out of stock and they would refund me and it would take 7-1 working days - not weeks later still no refund - done a chargeb... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Lingerie Store
  4. Shoe Store

Information provided by various external sources

Shop Joyshoetique - Sexy Women's Online Shopping Offering Great Deals & Discounts on Dresses, Lingerie , Jumpsuits , Swimwear, Tops and More.


Contact info

1.2

Bad

TrustScore 1 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(185)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY - BE WARNED!!!!!
I bought 2 dresses and they were both way too small - their sizing i a joker. Then - get this!!!! At the same time I ordered 2 tuxedos from another company and I accidentally sent them back to Joyshoetique.They kept them and sold them!!!!!! They told me they were not able to find them. DO NOT BUY FROM THIS COMPANY!!!!!

March 11, 2019
Unprompted review
Rated 1 out of 5 stars

I had to give one star to be able to…

I had to give one star to be able to write a review, but I would give a -5 , I had a very bad experience I ordered a pair of shoes on February 15 , 2019 and as of today no updates I contacted them via email and they’re response was that the item is out of stock!! How is this possible I went to the website and tried to place an order for the same pair and No where it said that they are out of stock .
I did the whole transaction again I just didn’t hit place order but it was alllowing me to order same shoes same sizes I’m very upset Facebook and Instagram should not let them advertise . To me it’s false advertisement and I do have screenshots of my original order as well as the order I tried to place again and no where it said out of stock

March 4, 2019
Unprompted review
Rated 1 out of 5 stars

I purchased shoes back in Dec 2017

I purchased shoes back in Dec 2017. Late January, I began to track my package only to find out it made it to the post office up the street from my house but were then returned to sender. No attempts whatsoever were made to deliver. They agreed to resend the shoes and were very apologetic but still no shoes. Perhaps I should get a refund.

Re: ID: 0620181208000000608747

February 14, 2019
Unprompted review
Rated 4 out of 5 stars

Reasonable value for money spent. Shoes made to not last forever

I bought one pair from them attracted from their marketing campaign on FB. The order arrived quite fast. The thing she has tried on look amazing and very classy, maybe thats just her I'm not sure. The shoes look killer also!
YOU GET WHAT YOU PAY FOR... if you want a pair of shoes to last forever then put your hand in your pocket and spend some real money!
Good customer service experience aftersales

January 30, 2019
Unprompted review
Rated 5 out of 5 stars

PERFECT PIECES FOR THE PRICE RANGE!

I have purchased many Women's garments & Shoes for my girl around 2 weeks ago. Only a few have arrived so far but the thing she has tried on look amazing and very classy, maybe thats just her I'm not sure. The shoes look killer also!
With the price of the items people are buying I'm not sure how you can all be complaining.

At Christmas I brought her £1100 Givenchy, & £900 Dior Shoes.
Then JoyShoe pops up on my phone and I end up buying her about 20 pair from here at around £30 each (disposables) ...altogether they added up to only half the price of 1 pair of high end shoes!

YOU GET WHAT YOU PAY FOR... if you want a pair of shoes to last forever then put your hand in your pocket and spend some real money!

January 30, 2019
Unprompted review
Rated 1 out of 5 stars

Unbelievable poor quality from an

unbelievable poor quality from an excellent marketing campaign on facebook,photos on models looks superb undeniably ,but when the item arrives the truth hits home ,,,,nasty cheap market sale rail products that really are the bottom end of the clothing produce ,and as for customer returns ,service,contact,forget it absolute rubbish ,one of the worst ever ,,if you dont believe me ,visit the website and just pretend you wish to return something ,,,,,see how long it takes to even give up ,,,,lol ,,,,this is exactly what ruins on line goods sales !!!!!oh and this is the first review i have ever written

January 27, 2019
Unprompted review
Rated 1 out of 5 stars

Appaling quality. Waste of money. Expensive returns to China! DO NOT BUY FROM THEM!

It takes weeks to get your order and the items are of very very poor quality. I have tried to return MY ITEM to the address they were posted from (Walsall in the English Midlands) and I've been told I have to return my item to an address in China, which would have cost me around £15!!! The emailing is unreliable and I've been confronted with a string of different people and I've had to repeat my story again and again each time...until I got tired and gave up! I have wasted my money!! DO NOT BUY FROM THEM!

January 7, 2019
Unprompted review
Rated 1 out of 5 stars

IT takes at least 30 days on your order! Buyer be warned!

Their clothing is just like the picture shown on their website! However it takes about 30 days to receive your product. I promise you will forget about your order! So BUYER please be aware of this! Otherwise I was pleased with what I ordered. I ordered pants and shoes on Dec 17, 2018 and they have not arrived yet! LOL

January 2, 2019
Unprompted review
Rated 1 out of 5 stars

Make a claim now with your credit card company

From past experience, buyer beware. These facebooks shops seem legit, but always Google them first.
Bottom line,if you charged on credit card or on PayPal, simply make a claim. Do it sooner than later as there is a time limit to make a claim. You will get all your money back. Keep copies of all communications as proof for your credit card company.

December 30, 2018
Unprompted review
Rated 4 out of 5 stars

Red sole shoes

Hi, looks like there are a lot of unhappy customers, I would just like to say I ordered a pair of Black shoes with a red sole, they were ordered on the 1st December and arrived on the 27th, took a long time but didn't need them till New Year, so arrived just in time, the fit was perfect, the shoes were really nice, I would order again but you have to be patient, certainly worth the wait. Elaine Hindle from Lancashire

December 29, 2018
Unprompted review
Rated 1 out of 5 stars

worst purchase ever

shoes took ober a month to come and was spme of the cheapest shxt I ever seen in my life and it was to small...……
spent 143$ I had to seen 16 emails for a refund they sent back 53$ and told me to keep the shoes....horrible
horrible place to shop at website the shoes look great in person its horrible...…
warning don't waste time or money with this fake company

December 12, 2018
Unprompted review
Rated 1 out of 5 stars

Scandalous and cheap goods!!

I wish there was an option for not ticking the stars.
I have purchased two dresses which looked impeccable on the website but on receiving the goods it was cheap quality fabric with no lining and crap stitching. The quality was absolutely disgraceful for the amount they charged and is not worth the money spent.
Felt I like had gone to a cheap market.
On the site you cannot contact the customer service team unless by email there is no phone number and apparently this is all in China!
It does not mention when you return goods you need to send it back to China!
It has costed me a fortune retuning goods Which isn’t mentioned on the website!
The communication isn’t so good because they use an old system, when you send pictures of evidence from your mobile they cannot upload it!
I have also received less of the amount I paid in full to this company!
They have taken my money and not fully returned it back to me!
I have sent them another email asking for the rest of money to come back into my account as it was short changed to me!. I am now waiting a reply and the amount to come back in, till then I am pretty angry with this company. Someone needs to shut them down due to their scandalous incorrect information given to the public!!!

November 17, 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look