JPL Plumbing & Heating Ltd Reviews 336

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making every interaction pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, reliability, and the high standard of work. Reviewers are also very satisfied with the competitive and reasonable pricing. However, some customers also noted issues with the company's responsiveness and communication, particularly when questions were raised about labor rates, leading to uncompleted work and frustration for some individuals.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the expert, friendly, and efficient... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Price

Users describe positive interactions with price, consistently finding it to be reasonable, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic job done, very professional from start to finish. No problem with booking, came when they said they would, installed everything superbly, invoice was the same as the quote. Very tidy when wo... See more

Company replied

Rated 5 out of 5 stars

I cannot give enough appreciation for JPL. From the beginning the team have always been super friendly, professional, helpful. Always on hand to help, whether in person or over the phone, you always g... See more

Company replied

Rated 5 out of 5 stars

This was a replacement toilet cistern. Not an emergency. This review is based upon a single experience. My 50 year old toilet cistern could still flush, but you needed to take the top off. Not nice to... See more

Company replied

Rated 5 out of 5 stars

Jason and Marianne are great. Very helpful and professional. Never let you down and Jason always does a clean, tidy and efficient job. Marianne takes care of the bookings and office stuff and is ver... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Written by the company

JPL Plumbing & Heating offers a full professional plumbing and heating service.  Based in Waltham, Grimsby, we have over 25 years experience in the industry and as a family run business we pride ourselves on having created longstanding, trusting relationships with our customers, many of whom feel like our extended family. Give us a call today for a hassle free, no worry service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

336 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

No fuss service

No fuss service

June 3, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thankyou for taking the time to review us, we really appreciate it

Rated 5 out of 5 stars

Jason always does very thorough work…

Jason always does very thorough work and gives much thought to coming up with solutions to problems.JPL plumbing are a friendly and efficient service and I would (and do) recommend them to others without hesitation.

May 22, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thanks so much for recommending us, Jason and the team work hard to give the best service we can to our customers and you are right Jason does go above and beyond!

Rated 5 out of 5 stars

Great service

Great service, got on with the job no bother. Will be using again 👍

May 9, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Fantastic to hear you will be using us again and thankyou for your review!

Rated 5 out of 5 stars

Do what they say they will do

Very reliable can’t fault Jason and his lovely wife who is pleasant and helpful always been happy with their service

April 29, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thankyou so much for your lovely review, we truly appreciate it

Rated 5 out of 5 stars

a reliable firm nothings too much…

a reliable firm nothings too much trouble they try and get you sorted if you have a problem the same day or the next day fully recommended then to any one needing a plumber

April 23, 2025
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Reply from JPL Plumbing & Heating Ltd

Thankyou we try our best and thankyou for recommending us

Rated 5 out of 5 stars

JPL Plumbing are excellent at what they…

JPL Plumbing are excellent at what they do ,nothing is too much trouble, if there's a problem they will go out of their way to get it sorted out for you

May 1, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thankyou for your review, we always try and find the best solutions for our customers

Rated 5 out of 5 stars

Outstanding company

Outstanding company. First class customer service in all aspects.
She's is 86 years old and has used JPL Plumbing for many years. She wouldn't use anyone else.Jason goes above and beyond to make sure she's OK.
JPL really do care for their customers.
We fully recommend them for all your Plumbing work for either home or holiday home/ caravan Plumbing needs..

April 29, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

We always try to look after our customers and fully appreciate your lovely review

Rated 5 out of 5 stars

Our previous plumber had to leave site…

Our previous plumber had to leave site and recommended JPL as did a lot of other owners on site.
Communication is very good and payment is easy with cash transfer.

April 3, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Great service and good price Thanks and…

Great service and good price Thanks and Highly Recommend.

April 3, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

A* JOB WELL DONE

We have used this company before so had no qualms, as we were unable to be there, asking for an outside tap to be fitted in a particular spot. Job well done

March 27, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

We use them all the time for our…

We use them all the time for our plumbing needs very good prompt service

March 13, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Excellent service

They are really good at getting you sorted quickly and with minimum disruption and at a very reasonable price. Would highly recommend!!!

March 10, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Just perfect. have been using JPL for a number of…

I have been using JPL for a number of years and always go's that extra mile, Jayson always carries out his work perfectly 👌,keep the good work up. Cheers

March 10, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Excellent service

Excellent service, at very short notice. Would certainly recommend to anyone

March 1, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Fantastic service ......

It has always been a pleasure to deal with JPL Plumbing. They go out of their way to help and solve any problems we have. Great service and great value for money. Would highly recommend.

February 25, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Great service, I will definitely use this company again

Jason and his son did an amazing job fitting a full new heating system. Nothing was too much trouble and was very helpful, not to say very reasonably priced too. Jason’s wife Marianne was extremely pleasant and helpful to deal with on the phone. I would definitely recommend JPLplumbing and heating

February 19, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Quick

Quick, no mess, excellent boiler. V efficient.

February 6, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

First class job and on time

First class job and on time

February 5, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

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