JPL Plumbing & Heating Ltd Reviews 336

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making every interaction pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, reliability, and the high standard of work. Reviewers are also very satisfied with the competitive and reasonable pricing. However, some customers also noted issues with the company's responsiveness and communication, particularly when questions were raised about labor rates, leading to uncompleted work and frustration for some individuals.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the expert, friendly, and efficient... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Price

Users describe positive interactions with price, consistently finding it to be reasonable, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic job done, very professional from start to finish. No problem with booking, came when they said they would, installed everything superbly, invoice was the same as the quote. Very tidy when wo... See more

Company replied

Rated 5 out of 5 stars

I cannot give enough appreciation for JPL. From the beginning the team have always been super friendly, professional, helpful. Always on hand to help, whether in person or over the phone, you always g... See more

Company replied

Rated 5 out of 5 stars

This was a replacement toilet cistern. Not an emergency. This review is based upon a single experience. My 50 year old toilet cistern could still flush, but you needed to take the top off. Not nice to... See more

Company replied

Rated 5 out of 5 stars

Jason and Marianne are great. Very helpful and professional. Never let you down and Jason always does a clean, tidy and efficient job. Marianne takes care of the bookings and office stuff and is ver... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Written by the company

JPL Plumbing & Heating offers a full professional plumbing and heating service.  Based in Waltham, Grimsby, we have over 25 years experience in the industry and as a family run business we pride ourselves on having created longstanding, trusting relationships with our customers, many of whom feel like our extended family. Give us a call today for a hassle free, no worry service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

336 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Reliable and very efficient with his…

Reliable and very efficient with his work and honesty

January 24, 2025
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for taking the time to leave us such a lovely review.
We’re really pleased you were happy with the service and appreciate you choosing JPL. Feedback like this means a lot to us.
Kind regards,
The JPL Team

Rated 5 out of 5 stars

Honest, trustworthy and professional

This Company took care of everything necessary to ensure that our caravan at Cleethorpes was ready for the winter. We have used them in the past, they are excellent . We are not in residence at the van when the work is done as we are at home in Sheffield . However the standard of their work is excellent regardless of the fact that we are not there to check at the time.
Would definitely recommend them.

December 4, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thanks so much for taking the time to review us and for trusting us with your second home, we always strive for excellence and its great to know we have achieved that and that you would recommend us.

Rated 5 out of 5 stars

JPL was very helpful and job was done…

JPL was very helpful and job was done to an high standard gtreat customer service

December 4, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thanks so much for reviewing us and that we met your standards, I will pass your comments on to the team.

Rated 5 out of 5 stars

Reliable and trustworthy

We’re not used to sorting this sort of stuff out to do with our caravan so left it to them , they gonna just do the work each year with just a text to check we want it done to save us worrying about booking in every year ! Fabulous and less stressful for us !
Would highly recommend 😁

December 4, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thats what we are here for and very happy to help where we can. Thanks for taking the time to review us, very much appreciated

Rated 5 out of 5 stars

Highly recommend

Fast, efficient, reliable company. Highly recommend.

December 2, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thanks so much for your review, glad you are happy with the work we did for you.

Rated 5 out of 5 stars

Perfect Duo

Jason and his son are very professional, lovely natured, respectful of your property and has a fantastic PA (his wife), he goes above and beyond always. Would highly recommend.

December 3, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thankyou for your very kind review, even though we are a small, family business we always strive to give an excellent service.

Rated 5 out of 5 stars

Great customer service

Great customer service and prompt action when required .
Five star service

December 2, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thanks Marilyn, it easy when we have great customers too :)

Rated 5 out of 5 stars

So efficient x

Booking and completion seamless.

December 4, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thankyou so much for your kind review

Rated 5 out of 5 stars

Very relatable and very good at what…

Very relatable and very good at what they do

December 4, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you so much for your kind words! 😊 We're thrilled to hear you had a great experience. Looking forward to working with you again! 🌟🏡

Rated 5 out of 5 stars

Great company

Great company. Easy to book and very reliable. 5 stars

December 4, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you so much for your kind words! 😊 We're thrilled to hear you had a great experience. Looking forward to working with you again! 🌟🏡

Rated 5 out of 5 stars

Friendly service always arrives when…

Friendly service always arrives when they say

December 4, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your lovely review! 😊 We pride ourselves on providing reliable and friendly service. Looking forward to working with you again! 🌟

Rated 5 out of 5 stars

Very efficient

Very efficient, always on time, keeps you informed, would definitely recommend

December 3, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your lovely review! 😊 We pride ourselves on providing a reliable and friendly service. Looking forward to working with you again! 🌟

Rated 5 out of 5 stars

Would highly recommend this firm top…

Would highly recommend this firm top jobs he done for us a great bloke nothing is too much trouble and Jason is a top bloke

December 3, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you so much for your kind words! 😊 We're thrilled to hear you had a great experience. Jason always goes the extra mile to make sure everything is perfect! 🔧🏡

Rated 5 out of 5 stars
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your 5-star review! ⭐ We’re glad to hear you appreciated our prompt and clean service. Looking forward to helping you again in the future! 😊

Rated 5 out of 5 stars

Great job and fantastic service

Great job and fantastic service

December 3, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Always great service.

December 3, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

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