JPL Plumbing & Heating Ltd Reviews 336

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making every interaction pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, reliability, and the high standard of work. Reviewers are also very satisfied with the competitive and reasonable pricing. However, some customers also noted issues with the company's responsiveness and communication, particularly when questions were raised about labor rates, leading to uncompleted work and frustration for some individuals.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the expert, friendly, and efficient... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Price

Users describe positive interactions with price, consistently finding it to be reasonable, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic job done, very professional from start to finish. No problem with booking, came when they said they would, installed everything superbly, invoice was the same as the quote. Very tidy when wo... See more

Company replied

Rated 5 out of 5 stars

I cannot give enough appreciation for JPL. From the beginning the team have always been super friendly, professional, helpful. Always on hand to help, whether in person or over the phone, you always g... See more

Company replied

Rated 5 out of 5 stars

This was a replacement toilet cistern. Not an emergency. This review is based upon a single experience. My 50 year old toilet cistern could still flush, but you needed to take the top off. Not nice to... See more

Company replied

Rated 5 out of 5 stars

Jason and Marianne are great. Very helpful and professional. Never let you down and Jason always does a clean, tidy and efficient job. Marianne takes care of the bookings and office stuff and is ver... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Written by the company

JPL Plumbing & Heating offers a full professional plumbing and heating service.  Based in Waltham, Grimsby, we have over 25 years experience in the industry and as a family run business we pride ourselves on having created longstanding, trusting relationships with our customers, many of whom feel like our extended family. Give us a call today for a hassle free, no worry service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

336 reviews

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1-star

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I have used JPL for 3 years for my…

I have used JPL for 3 years for my drain down and re open on my static and the service is excellent.
Everything done on time. Friendly and efficient.

December 2, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Excellent service …

We use this company regularly when needed ,excellent service and communication ,jobs done quickly and efficiently,would highly recommend

November 22, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Professional honest and reliable

Professional honest and reliable

November 19, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Very courteous and efficient

Very courteous and efficient. Will definitely use again.

November 13, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Always friendly

Always friendly, great job, great team x

November 19, 2024
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Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Very professional

Very professional, very informative.

November 19, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

A Very good service and we will be…

A Very good service and we will be using you again thank you 😊

November 15, 2024
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Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Jason always does a great job

Jason always does a great job

November 14, 2024
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Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Very happy.

Been putting off getting a new boiler for years, our 42yr old boiler finally gave up this year and Jason came out to replace it. Very happy with the service I received. Arrived on time. Clean and tidy. Gave good advice. Friendly guys. Most importantly, I have a lovely warm house as I now have a new working boiler as winter starts and for a reasonable price.
Highly recommend!

November 13, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you so much for your fantastic review! ⭐ We're so glad we could get your home warm and cozy just in time for winter. It was a pleasure helping you, and we really appreciate your recommendation! 😊🔥

Rated 5 out of 5 stars

Great service

Great service

November 6, 2024
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Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Reliable service

Reliable service. I use Jason to do my landlord gas safety check every year as well as any repairs and plumbing updates on the property. Happy with all work done.

November 5, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words and for coming back to us every year! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Reliable service

Reliable service, very helpful and friendly, reasonably priced.

October 30, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Prompt service

Prompt service

November 4, 2024
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Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

a kind and friendly service

a kind and friendly service, more workmen should be this way.

October 23, 2024
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Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! 😊 We pride ourselves on providing a friendly and reliable service. Your support means a lot to us! 👨‍🔧👏

Rated 5 out of 5 stars

There very efficient I called needed a…

There very efficient I called needed a boiler service ASAP and they fitted me in straight away great service and well recommended.

October 30, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! 😊 We pride ourselves on providing an efficient and reliable service. Your support means a lot to us! 👨‍🔧👏

Rated 5 out of 5 stars

Highly recommend this reliable local family business

I’ve been using JPL for all my plumbing and heating services for 7 years now, and can’t recommend them enough.
Always really helpful, reliable, trustworthy, friendly, and competitively priced. I’ve recommended them to friends and family, who now use them too.
A family business you can actually rely on.

October 18, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Wow, thank you for your continued support over the years! 😊 We're so grateful for loyal customers like you. It means the world to us that you've recommended us to family and friends. We're always here to help! 🔧🏡

Rated 5 out of 5 stars

Excellent .

A 5 star company I would highly recommend, leading by example keep up the good work Jason, Marianne and last but not least Connor .

September 23, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! ⭐ We're thrilled you had a great experience with us. Looking forward to helping you again! 😊

Rated 5 out of 5 stars

Reliable efficient approachable and…

Reliable efficient approachable and friendly

September 9, 2024
JPL Plumbing & Heating Ltd logo

Reply from JPL Plumbing & Heating Ltd

Thank you for your kind words! 😊 We pride ourselves on providing a friendly and reliable service. Your support means a lot to us! 👨‍🔧👏

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