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JR Flooring Direct Reviews 100

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TrustScore 4.5 out of 5

4.7

Home Services
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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and excellent appearance, often at very competitive prices. Many people highlight the efficient and prompt delivery service, with items arriving quickly and well-packaged. The customer service also receives frequent commendation for its helpfulness and clear communication. However, some customers experienced issues with delivery, including delays, missing items, or problems with tracking information. A few people also reported receiving products that differed from their online descriptions or were damaged upon arrival.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the good... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed of... See more

Service

Clients share positive opinions on service, consistently praising its speed and efficiency. Many reviewers... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the good material and... See more

Price

People report positive experiences with price. Customers consistently praise the competitive and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best company I have ever dealt with. Received delivery perfectly on time. Had floor installed after few days and only then realised one one stip was missing. Emailed the company the following day... See more

Rated 5 out of 5 stars

We use JR for all of out safety flooring supplies.There has never been a time when they have not provided 110% . Honestly top 3 in our suppliers list. The stock levels,customer service,prices and al... See more

Rated 5 out of 5 stars

I bought better price than other sellers They contacted about some details and verified Dispatched and arrived on time anytime i called they picked phone , even while driving :) I forgot to bu... See more

Rated 5 out of 5 stars

Very good customer service. I contacted them by telephone & email and both times they were excellent in replying to my questions. I was kept up to date with time of despatch and my delivery. Will hav... See more

Company details

  1. Home Services

Information provided by various external sources

Safety Flooring and Altro Flooring from the UK's leading anti-slip flooring expert, J R Flooring Direct. We guarantee the cheapest prices in the UK and outstanding service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

100 reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

We use JR for all of out safety…

We use JR for all of out safety flooring supplies.There has never been a time when they have not provided 110% .
Honestly top 3 in our suppliers list.
The stock levels,customer service,prices and always the speed of delivery make using JR an easy choice.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Very good customer service. I contacted them by telephone & email and both times they were excellent in replying to my questions.
I was kept up to date with time of despatch and my delivery. Will have no hesitation in using this Company again.

February 23, 2026
Rated 5 out of 5 stars

One of the nicest companies I have ever worked with

I haven't bothered reviewing a company in probably a decade, but the guy who answers the phone here was one of the most helpful and lovely people I have ever had the joy of working with and made a really stressful situation where I was completely out of my depth an absolute breeze. Thank you, I will be grateful whenever I look at my bathroom floor!

January 28, 2026
Rated 5 out of 5 stars

Great experience

Easy to find the products on their website, a great and generous offers and prices. The desired product is a very good quality,it was dispatched and arrived quickly. Great experience, recommended company

January 26, 2026

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