I was visiting from long distance and for limited time to build a patio for family member. So needed definite guaranteed delivery day. I struggled to find anyone who stocked exactly what flagstone... See more
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Review summary
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Reviews shaping this summary
The delivery guy was excellent. Due to parking issues on the day he couldn't park outside the house to unload. However, he got as close as he could unloaded and then helped drag the bags to our drive... See more
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I called into the Otley branch yesterday to order some acoustic panels and some other bits. The panels were very competitively priced and they’re of a very good standard. I have just had everything de... See more
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Good website, easy to order, very quick delivery. Driver was very helpful and delivered a large bag of gravel exactly where I needed it. Very competitive price. Overall very good experience highly re... See more
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Company details
Written by the company
JT Atkinson is a family owned independent Builders' merchant with over 150 years' experience in the supply of building materials. With our head office in Middlesbrough and 37 branches located in Tyne and Wear, Durham, Teesside, North Yorkshire and Cumbria, the company is able to supply materials to customers across the North of England. With a comprehensive stock range of traditional building, roofing, timber, plumbing and heating materials, a growing range of sustainable products, local knowledgeable staff and a large fleet of delivery vehicles, JT Atkinson are equipped to provide supply solutions across many product ranges from each outlet. The success of JT Atkinson has always been based on having a wide range of products available from stock and supported by a high level of service from knowledgeable, friendly staff. We are committed to providing outstanding service to our customers, but don't take our word for it - give us a try. From bricks to bathrooms, timber to tiles, we do our utmost to serve the needs of the building and associated trades.
JT Atkinson & Sons Builders Merchant
Written by the company
Fast & Reliable Shipping & Service
Orders placed before 2pm will be dispatched on the same day!
Orders placed before 2pm will be dispatched on the same day!
Contact info
Thornton House, Cargo Fleet Lane, Middlesbrough, TS3 8DE, Middlesbrough, United Kingdom
- 01642 204 414
- help@jtatkinson.co.uk
- jtatkinson.co.uk
4.8
Excellent
15K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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It was great an really good price for…
It was great an really good price for everything thanks again
September 15, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the prices that you were offered. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Fantastic service great prices
Fantastic service great prices fast delivery will use again thanks 👍
September 22, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the level of service that you have received, the prices that you were offered as well as the speedy delivery you received. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Great customer service and always…
Great customer service and always deliver quickly
September 15, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Penrith branch. It is great to hear that you are happy with the level of service and speedy delivery that you have received. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Fancied me one of those cowboy jackets…
Fancied me one of those cowboy jackets (Carhartt).
Ordered Monday morning; arrived Tuesday afternoon.
Genuine next-day service with excellent comms. throughout. Very happy customer.
September 21, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the speedy delivery you received. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Best price anywhere
Best price anywhere, fast delivery. First time I have used this company and they did not disappoint.
September 22, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the price that you were offered as well as the speedy delivery you received. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Fantastic service great price speedy…
Fantastic service great price speedy delivery definitely recommend to anyone
September 21, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Aspatria branch. It is great to hear that you are happy with the level of service and speedy delivery that you have received as well as finding out pricing to be great. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the level of service and speedy delivery that you have received. Thank you for choosing JT Atkinsons and we hope to see you again soon.
In yeadon a few days ago
In yeadon a few days ago, nice guys got served but older blonde woman behind counter stood chatting away didn’t acknowledge me, had a bad attitude and just couldn’t be bothered at all
September 30, 2026
Unprompted review
Reply from JT Atkinson Builders Merchant
Thank you for your review. We are sorry to hear that in this instance you were not happy with the level of service that you received in our Yeadon branch. Your feedback has been passed on to the branch manager for this to be investigated further. JT Atkinsons
Easy to order and delivery as expected
Easy to order and delivery as expected, communication is exceptional. Delivery drivers are always polite and ask if there's any particular order to unload.
September 21, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Bishop Auckland branch. It is great to hear that you have found it easy to place your order through our website and that you received your order when expected. We are also happy to hear that you are happy with the level of service provided by our driver. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the item that you have received and are also happy with the price you were offered. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Good price and quick delivery!
September 18, 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review, it is great to hear you are so pleased with the pricing and quick delivery that we offer. Thank you for choosing JT Atkinson and we hope to see you again soon
Excellent service and fast!
September 18, 2026
Reply from JT Atkinson Builders Merchant
Thank you very much for this review, it is great to hear you are pleased with the service and quick delivery. Thank you for choosing JT Atkinson and we hope to see you again very soon
Large Bag of Gravel
Good website, easy to order, very quick delivery.
Driver was very helpful and delivered a large bag of gravel exactly where I needed it. Very competitive price. Overall very good experience highly recommended and will use again.
September 18, 2026
Reply from JT Atkinson Builders Merchant
Thank you very much for your review of our Sunderland branch, it is great to hear you are so pleased with how easy our website is it use, as well as the quick delivery. It is also great to hear you received such great service from the driver upon delivering. Thank you for choosing JT Atkinson and we hope to see you again soon.
Brilliant tap
This is a very good tap. Ordered and received the next day. Now installed, looks great and is a pleasure to use.
The price was incredibly reasonable for the quality
Thank you JR Atkinson, 1st class service
September 17, 2026
Reply from JT Atkinson Builders Merchant
Thank you very much for your review, it is great to hear you are so pleased with the order you have received, as well as the time in which it took to arrive with our quick delivery service and also the pricing. Thank you for choosing JT Atkinson and we hope to see you again soon.
Great company to deal with
Great company to deal with - competitively priced and fast delivery. Will be my go to place for future needs.
September 16, 2026
Reply from JT Atkinson Builders Merchant
Thank you very much for your review, it is great to hear you are so pleased with the pricing and also the quick delivery that we offer. Thank you for choosing JT Atkinson and we look forward to seeing you again soon
Reply from JT Atkinson Builders Merchant
Thank you very much for your review of our Yeadon branch, it is great to hear you are happy with the speedy delivery and also the product itself. Thank you for choosing JT Atkinson and we hope to see you again very soon.
Great customer service
Great customer service - I ordered a product which was unfortunately faulty. I contacted J T Atkinson who sorted out a replacement which arrived the next day. Really impressive, I’ll definitely be recommending the company. Thank you Shauney, much appreciated.
September 23, 2026
Unprompted review
Reply from JT Atkinson Builders Merchant
Thank you very much for this review, it is great to hear you are so pleased with the Customer Service, as well as the delivery speeds of the replacement unit. It is really great to hear you would recommend us and we look forward to seeing you again soon. Thank you for choosing JT Atkinson
Had the best price by a mile on a…
Had the best price by a mile on a Bristan shower, fast delivery and well packaged. Recommended
September 15, 2026
Reply from JT Atkinson Builders Merchant
Thank you very much for your review, it is great to hear you are so pleased with the pricing, packaging and also our quick delivery. Thank you for choosing JT Atkinson and we hope to see you again very soon
What a lovely team very helpful great…
What a lovely team very helpful great prices will be back soon for more stuff many thanks ☺️
September 15, 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Megan. We are really pleased to hear that you received such great service from our team in our Otley branch. Thank you for choosing JT Atkinson and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for taking the time to leave a review on your experience with us. It is great to hear that you are happy with our goods, pricing and the staff in branch too. This is great news and we hope that we will see you shopping with us again very soon.
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