I needed a new water feed to my home to improve pressure and flow in the house. Todd and Tom were very quick to respond, visit and quote. They then undertook the work soon and on time and to a very hi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Todd came out to us and resolved the…
Todd came out to us and resolved the leak he carried out the work to a very professional standard very tidy and supportive attitude made a stressful time bearable can't recommend enough
Leak repair
Had a leak on my water service Todd and his team came out found and fixed it left it really nice and tidy would definitely recommend
Underground leak fixed
Todd from JT Pierpoint recently fixed my underground mains water supply leak & just to make things interesting for him, the leak was directly underneath a conifer hedge along one side of my driveway! Within a few hours he had removed the offending conifer stump & roots, dug down about 1 metre, through soil & rubble, located the leak and replaced the damaged section of pipe, without even needing to disturb any of the tarmac driveway. Once he'd made sure I was satisfied with the repair, he backfilled the hole, cleared away all the rubbish & jetwashed my drive, leaving the site spotless. I cannot thank him enough for the speed & quality of work and the professional way in which it was completed. I wouldn't hesitate to recommend JT Pierpoint Utilities to anyone, highly recommended!
Todd did me a great job digging out a…
Todd did me a great job digging out a trench for an electric supply to my garage , after he ran a conduit for the cable and refilled the trench , worked safe & cleaned up the site , even returning to finish the refill after the electrician had to disturb it .
I used this company to find repair and…
I used this company to find repair and refill following a water pipe repair. About a week later a second leak appeared. The company came out immediately to find and fix the problem.
Highly recommend them.
JT Pierpoint the water leak fixer
Just had Todd from JT Pierpoint round to fix a leak from a water pipe that came from the mains running under our driveway. Within 3 hours had removed the block paving dug down 4 foot replaced section of leaking pipe back filled the hole replaced all block pavers
Everything levelled brushed and cleaned couldn’t tell where he’d been all in pouring rain, brilliant, couldn’t recommend highly enough. Superb job.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








