Jtpierpointutilities Reviews 127

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the staff's professionalism, knowledge, and efficiency. Many people appreciate the clear communication, prompt responses, and the team's ability to complete jobs quickly, even under tight deadlines. Reviewers frequently mention the high quality of work, with particular emphasis on how tidy and clean the work areas are left after completion. Customers are particularly impressed with the staff's helpfulness and their dedication to going the extra mile, often working late or fitting in urgent jobs. The ability to solve complex issues and provide valuable advice is also a recurring positive point.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a new water feed to my home to improve pressure and flow in the house. Todd and Tom were very quick to respond, visit and quote. They then undertook the work soon and on time and to a very hi... See more

Rated 5 out of 5 stars

First-class customer service from start to finish. Needed to upgrade the main water service ASAP for increased flowrate for the new hot water cylinder. The team at JT Pierpoint Utilities moved heaven... See more

Rated 5 out of 5 stars

We needed a new mains supply as a leak had occurred in a particularly inaccessible place. Given the time constraints of getting this fixed imposed by Severn Trent I was concerned that this may p... See more

Rated 5 out of 5 stars

Found Todd on Seven Trent registered companies list, he responded quickly and came out to quote for the job the following day. He replaced my old lead pipe with new plastic ready for my builder to... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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Rated 5 out of 5 stars

Leak repair

Had a leak on my water service Todd and his team came out found and fixed it left it really nice and tidy would definitely recommend

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Underground leak fixed

Todd from JT Pierpoint recently fixed my underground mains water supply leak & just to make things interesting for him, the leak was directly underneath a conifer hedge along one side of my driveway! Within a few hours he had removed the offending conifer stump & roots, dug down about 1 metre, through soil & rubble, located the leak and replaced the damaged section of pipe, without even needing to disturb any of the tarmac driveway. Once he'd made sure I was satisfied with the repair, he backfilled the hole, cleared away all the rubbish & jetwashed my drive, leaving the site spotless. I cannot thank him enough for the speed & quality of work and the professional way in which it was completed. I wouldn't hesitate to recommend JT Pierpoint Utilities to anyone, highly recommended!

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

Todd did me a great job digging out a…

Todd did me a great job digging out a trench for an electric supply to my garage , after he ran a conduit for the cable and refilled the trench , worked safe & cleaned up the site , even returning to finish the refill after the electrician had to disturb it .

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

JT Pierpoint the water leak fixer

Just had Todd from JT Pierpoint round to fix a leak from a water pipe that came from the mains running under our driveway. Within 3 hours had removed the block paving dug down 4 foot replaced section of leaking pipe back filled the hole replaced all block pavers
Everything levelled brushed and cleaned couldn’t tell where he’d been all in pouring rain, brilliant, couldn’t recommend highly enough. Superb job.

April 28, 2024
Unprompted review

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