Jujube's customer service tells you they are a real, live human being but I don't believe it. They won't call you or give you their number to call and speak to a human being. They just keep giving yo... See more
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Indifferent about customer experience. I purchased a bag and then a day later it went on sale. I contacted them about adjusting my order since it hadn't even been shipped yet and they told me they don... See more
This company are utterly useless at customer service. They give bland, uninformative responses and will not answer simple questions such as "When will my goods ship"? When I asked to cancel as I... See more
After buying a changing bag (costing over £100) and using it a handful of times the strap broke, deeming it unusable. So far I've been trying for 3 months to get customer services to either refund or... See more
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I was disappointed to learn that the…
I was disappointed to learn that the items I purchased, duchess and itty bitty were offered as a promotion just 2 weeks later at a reduced price.

Reply from Ju-Ju-be
Slow shipping
I was very disappointed by the turn around time. I paid the extra $20 for expidited shipping and it still took 10 days to receive my order. I probably wouldn't order from the website again.

Reply from Ju-Ju-be
Perfect!!
My family and I are very active I purchased the bff bag which coverts from a messenger bag into a back pack. The memory foam straps, insulated pouches and the pouch for mommy is awesome! The mommy pouch keeps my stuff away from babies and giving me a more organized bag.
Ju Ju be is Family
hands down excellent product! I have had ju ju be for about 5 years and love it! Ju Ju be lasts for years and is super easy to clean! Customer service goes far beyond what is imaginable! They listen and want their customers to be satisfied and excited about their products. we are family to this company! they are apart of our lives and we are apart of theirs.. Highly recommend ju ju be to everyone I encounter!
My new favorite
I have been eyeing the sporty for a while and when they released this print had to have it. Normally I carry a BRB but prefer this bag now. I was worried it would be too small but holds 2-4 cloth diapers just fine. It’s lightweight and super cute. Love it!!
Love my jujube bag
Love my jujube bag. It’s the perfect size and very stylish😍

Reply from Ju-Ju-be
I love this company
I love this company! They make the highest quality bags with the most adorable prints. I have so many and love them all!

Reply from Ju-Ju-be

Reply from Ju-Ju-be
I love their products and they give…
I love their products and they give fast and free shipping
The customer service was great
The customer service was great, the shipping cost for separate purchases is a bit frustrating when your only buying 1 or 2 things per transaction. The quality of the products is amazing.

Reply from Ju-Ju-be
I am very very impressed with your…
I am very very impressed with your military discount!! I learned the hard way you can only use it once during 24 hours but I love that you support us- I work at a military hospital and will be recommending you!
I have ordered from jjb a few times now- two midnight releases and once during the day! I have a BRB which I am in love with! I have a be nurtured which my husband has hidden for my birthday!
My only wish is that you bring some boy prints in for the be packed and make a flat fuel cell for the largest yumbox! He loves my backpacks! I would love to get my boys some.
Thank you so much!
Highly recommended!
The product that they sell are of excellent quality and that is why I keep coming back to shop on their online store. The products are fairly priced in my opinion. Shipping is fast and on time.
I expected better quality in the be…
I expected better quality in the be set.. within the first few weeks of using it the zippers had already broke.

Reply from Ju-Ju-be
over priced but great customer service…
over priced but great customer service just great!
Great experience fast shipping
Great experience fast shipping. Products were just as pictured/described. Love jujube and will order again and again
best of the best
As always I enjoyed receiving my ju ju…
As always I enjoyed receiving my ju ju be items! The bags are nice quality and very pleasing to the eye. I have been a costumer since 2014. I have yet to find a brand I like more!
I could never complete my purchase…
I could never complete my purchase because the website would not accept any of my credit cards. Kept giving me a "fraud" message. Finally, I found a different brand bag and bought that one. Very unhappy with the juJuBe experience.....

Reply from Ju-Ju-be
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