Jujube's customer service tells you they are a real, live human being but I don't believe it. They won't call you or give you their number to call and speak to a human being. They just keep giving yo... See more
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Indifferent about customer experience. I purchased a bag and then a day later it went on sale. I contacted them about adjusting my order since it hadn't even been shipped yet and they told me they don... See more
This company are utterly useless at customer service. They give bland, uninformative responses and will not answer simple questions such as "When will my goods ship"? When I asked to cancel as I... See more
After buying a changing bag (costing over £100) and using it a handful of times the strap broke, deeming it unusable. So far I've been trying for 3 months to get customer services to either refund or... See more
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Had an issue with the zipper on the bag…
Had an issue with the zipper on the bag I purchased. Customer Service was prompt and efficient in their response - the issue was resolved without incident, and I received my new bag immediately thereafter. Great service and products. Totally in love with my new BRB.
Happy Mom and toddler ;)
Selling out within 1 minute Unacceptable
While I appreciate the fact that jjb products hold their value, I dislike the fact that I have to wake up in the middle of the night to buy limited release products that “cart jump” aka sell out within 1-5 minutes of release. It also seems like every release recently has been very limited.

Reply from Ju-Ju-be
Ju-ju-be have promotion free shipping…
Ju-ju-be have promotion free shipping and each order receive coin purse. However I received only 2pcs coin purse out of 9 orders bags. And 1 coin purse out of 6. So I was disappointed. Next time don't post anything that you cannot gave to the customer.

Reply from Ju-Ju-be
My order came quickly
My order came quickly. My only complaint is that the zipper on the bag doesnt zip easily and requires two hands. I was expecting better quality than a plastic zipper on a $40 tote bag.

Reply from Ju-Ju-be
I love Ju-Ju-be!
I love Ju-Ju-be!! They are great to deal with and I love all their products!! Just wish they had more for peeps who live in rural areas and can't get to trunk shows!!
Priceless Product!
Beautiful product. Great timeliness of delivery. Wonderful design.
Excellent customer service
Excellent customer service, whenever I had a question they answered quickly. I was impatient for my items to ship and they were able to thankfully reassure me that they were in stock and their policy on processing times. Loved the items and they were packaged great and got to me safely. Would order from them again and recommend to any of my friends or family!
First time ordering from Ju-ju-be and…
First time ordering from Ju-ju-be and it was great. My orders arrived on time and well packed. Will be ordering more. I love the bags, I love Ju-ju-be!
Love Ju-ju-be
Love Ju-ju-be. Great bags, great company and awesome community!
The product’s quality speaks for…
The product’s quality speaks for itself. The package arrived on time in a nice secured box. I have a friend who works at a daycare. When I showed and told her about the qualities of the bag and that it was machine washable, she stated “You have no idea how many people need this at my work. I’ve had some STINKY/FILTHY diaper bags!”. The bag is treated inside and out so that it’s easy to wipe down and prohibits the growth of odor developing bacteria. Talk about making life easier.
My purchase came quickly and was…
My purchase came quickly and was exactly as advertised. Great quality and so much fun!
Very happy whit my perchuse.
I highly recommend this company
I highly recommend this company, their products are amazing, shipping was quick, and so far their customer service has been excellent!

Reply from Ju-Ju-be
My BRB is everything I hoped it would…
My BRB is everything I hoped it would be and more!! I love my new diaper bag and can’t wait to purchase my next JuJuBe piece.
Yes the product is good and I liked it
Yes the product is good and I liked it. However your order policy sucks. Your products are super expensive and yet you don’t accept exchanges and if you return the product the customer still responsible for shipping charge.

Reply from Ju-Ju-be
Amazing!!!!!!!!
Lovely and great quality bags!
Love at first sight!
I bought my first Jujube and fell IN LOVE! I can't stop buying them and love them for every occasion. Not only do you get a bag but you get a strong jujube community to go with it! Couldn't recommend Jujube enough!
My first Ju ju be Order
Fast shipping, beautiful products, and customer service that was quick to respond. I will definitely order again!
I've had my eye on the Be Set and it's…
I've had my eye on the Be Set and it's even cuter in person. Love the material and the durability of it. Love!
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