JUGGY USA logo
Visit website

JUGGY USA Reviews 2,696

•
TrustScore 3.5 out of 5

3.6

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 938 reviews, most reviewers were somewhat happy with their experience overall. Customers are really happy with the products, often highlighting their excellent quality, durability, and appealing designs. Many appreciate that the items are exactly as advertised and find them to be well-made and effective at keeping drinks cold or warm for extended periods. However, some people were dissatisfied with the response time from customer service, noting a lack of communication regarding order updates and shipping. There were also mixed experiences with order and delivery, with some customers reporting significant delays, unfulfilled orders, or issues with tracking information.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, durability, and appealing... See more

Order

People report ambiguous experiences with order. Many customers express frustration with significant delays,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the durability, leak-proof design,... See more

Delivery service

Clients share ambiguous opinions on delivery service. While some customers praise the ease of purchasing and... See more

Response time

Users describe negative interactions with response times, frequently reporting incredibly long waits and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering was easy. Once it shipped I got it quickly. I pre-ordered a tumbler and understood it would be a bit of time but between ordering and shipping I would have appreciated a little communication.... See more

Rated 4 out of 5 stars

I got my tumbler and like it a lot. I will say the only complaint I have is lack of communication. I pre-ordered my tumbler and was given a delivery date time. This changed quite a few times and th... See more

Rated 4 out of 5 stars

The Juggy I ordered was a pre-order item that I had to wait 2+ months for. This past week i FINALLY received shipping details although my 1st email, I was slightly confused, said "delivered". So I'... See more

Rated 4 out of 5 stars

I only have one complaint. And it's not that big of one, I really wanted one of the "Resistance" tumblers and they discontinued it. I had really wanted one of those! Otherwise, I had a great experienc... See more

Company details

Written by the company

Show off your personality with our one of a kind themed water bottles. There's a JUGGY for everyone, it's time to find yours and get JUGGY with it! Our focus is quality, creativeness and functionality in the hydration space. JUGGY was created by Mackenzie who like most people, struggled to maintain a healthy lifestyle. She knew one of the most important things she could do was to make sure she was consuming enough water everyday. It was a simple enough goal and it didn't seem overwhelming. So she set out to find the perfect water bottle. Mackenzie wanted a bottle that fashionable, functional and durable and so JUGGY was born!

Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 3% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent quality

Excellent quality! I fixed an iced coke at 5:30 PM in it and at 5:30 PM the following afternoon, it still had ice! I love the design. Very well made.

November 3, 2025
Rated 3 out of 5 stars

I love the mug !!!

I love the mug !!!! But didn’t get it until after Halloween so I was a little upset I didn’t have it for Witches Day

November 3, 2025
Rated 2 out of 5 stars

Why Bother to PreOrder at Full Price?

I preordered this design as soon as it was offered for sale, at full price. Before it was even released, it was already offered for sale. I will never order any of your cups at full price again knowing I just need to wait. Despite my willingness to preorder, it was still offered at a discount to others who didn’t wait nearly as long. This feels really yucky to someone who has been a loyal customer.

October 30, 2025
Rated 3 out of 5 stars

I received the wrong items

I received the wrong items. I ordered two reputation tumblers and received two reputation bags. I have emailed and haven’t gotten a response. Would really just like to receive the tumblers I ordered.

November 3, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look