JUGGY USA Reviews 2,696

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 938 reviews, most reviewers were somewhat happy with their experience overall. Customers are really happy with the products, often highlighting their excellent quality, durability, and appealing designs. Many appreciate that the items are exactly as advertised and find them to be well-made and effective at keeping drinks cold or warm for extended periods. However, some people were dissatisfied with the response time from customer service, noting a lack of communication regarding order updates and shipping. There were also mixed experiences with order and delivery, with some customers reporting significant delays, unfulfilled orders, or issues with tracking information.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, durability, and appealing... See more

Order

People report ambiguous experiences with order. Many customers express frustration with significant delays,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the durability, leak-proof design,... See more

Delivery service

Clients share ambiguous opinions on delivery service. While some customers praise the ease of purchasing and... See more

Response time

Users describe negative interactions with response times, frequently reporting incredibly long waits and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering was easy. Once it shipped I got it quickly. I pre-ordered a tumbler and understood it would be a bit of time but between ordering and shipping I would have appreciated a little communication.... See more

Rated 4 out of 5 stars

I got my tumbler and like it a lot. I will say the only complaint I have is lack of communication. I pre-ordered my tumbler and was given a delivery date time. This changed quite a few times and th... See more

Rated 4 out of 5 stars

The Juggy I ordered was a pre-order item that I had to wait 2+ months for. This past week i FINALLY received shipping details although my 1st email, I was slightly confused, said "delivered". So I'... See more

Rated 4 out of 5 stars

I only have one complaint. And it's not that big of one, I really wanted one of the "Resistance" tumblers and they discontinued it. I had really wanted one of those! Otherwise, I had a great experienc... See more


Company details

Written by the company

Show off your personality with our one of a kind themed water bottles. There's a JUGGY for everyone, it's time to find yours and get JUGGY with it! Our focus is quality, creativeness and functionality in the hydration space. JUGGY was created by Mackenzie who like most people, struggled to maintain a healthy lifestyle. She knew one of the most important things she could do was to make sure she was consuming enough water everyday. It was a simple enough goal and it didn't seem overwhelming. So she set out to find the perfect water bottle. Mackenzie wanted a bottle that fashionable, functional and durable and so JUGGY was born!


Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

5-star
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1-star

Replied to 3% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Love this cup

It would have been a 5 but it was 2 months and I had to ask more then once when it was coming

November 3, 2025
Rated 5 out of 5 stars

JUGGY is a great company

JUGGY is a great company! They offer tumblers and accessories for every occasion and person. I have bought 2 for myself and 3 for gifts. High quality, well made. Can’t recommend the tumblers and JUGGY more.

November 3, 2025
Rated 3 out of 5 stars

Just rec'd the "Girls Will Be Girls"…

Just rec'd the "Girls Will Be Girls" tumbler today. It was ordered July 16, 2025 so it took 110 days to receive. The tumbler seems to be of nice quality. The main reason for my 3-star review is the time it took to get the tumbler. I ordered one for me and one for my niece and wanted to have them in advance of Halloween. That did not happen.

October 30, 2025
Rated 5 out of 5 stars

Fantastic turnaround

Everything from: options, pricing, ordering, to shipping, to receiving, it was fantastic! Ordered Thistless on October 30. Received Nov 3. Talk about a quick turnaround. My cup is seriously cute.

November 3, 2025
Rated 1 out of 5 stars

First pre-order timeliness is…

First pre-order timeliness is outrageous. There should be an estimated timeframe. If I would have know it was going to take 3 months to get a notification I would not have ordered. Now I received a delivered notice from Juggy however no item has been received and USPS tracking just shows a lable was created, nothing has shipped it.

November 1, 2025
Rated 5 out of 5 stars

Great Product

Had to reach out to customer service, pre-order was taking a lot longer than anticipated. Not their fault though, and they were so friendly. Once it shipped, it arrived in no time. LOVE the cup. Exactly as described.

October 30, 2025
Rated 5 out of 5 stars

Cute and quality!

Product was exactly as described. It was great quality and cutest design ever. Quick shipping (we pre-ordered) and still got rather quickly. I will definitely purchase from Juggy again!

October 31, 2025

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