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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent service and the helpful, professional staff. Many appreciate the efficient and tidy work of the fitters, noting that the blinds and shutters are installed perfectly and look fantastic, transforming their homes. However, some people were dissatisfied with the product quality and the ordering process. Several customers reported receiving incorrect colors or sizes, and some experienced issues with blinds curling or not providing the advertised blackout effect. There were also complaints about long waiting times for orders, poor communication, and difficulties with installation, including motors not working or charging points being inaccessible.

What people talk about most

Product

Consumers find product quality to be ambiguous. Many reviewers express delight with their new shutters and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the excellent quality of the blinds and... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers experienced easy online ordering with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t be happier with my new shutters from Just Blinds Wigan! Paul did an absolutely fantastic job — the shutters look wonderful and have completely transformed my home, making it feel modern... See more

Rated 5 out of 5 stars

Just replaced our old, yellowed & slightly mouldy vertical blind slats with new ones from Just Blinds. Easy online ordering, with regular emails regarding delivery. The slats are well made and came we... See more

Rated 5 out of 5 stars

Big thanks to Alan for fitting blinds to front windows today. Lovely personality and efficient in his work. Delighted with the outcome, they look amazing. Look forward to having Just Blinds back when... See more

Rated 5 out of 5 stars

From booking the initial appointment to installation the process could not have been easier. We had conservatory and kitchen blinds measured and they fit perfectly. Many thanks for an excellent job.... See more


Company details

  1. Window Treatment Store

Information provided by various external sources

Just Blinds is a family owned company with an independent status originally based in St Helens, our blinds factory is now based in Wigan and we’ve been manufacturing and installing quality window blinds around the North West of England for over 14 years. We fit window blinds in all areas of Wigan, Bolton, Preston, St Helens, Liverpool, Manchester, Widnes, Chorley, Oldham and Warrington in addition to supplying window blinds all around the UK and even into Europe.


Contact info

3.7

Average

TrustScore 3.5 out of 5

581 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid this company like the plague!

**Update** 10 months on these blinds are still totally acrid..avoid buying from the company waste of money. None caring attitude they have your money why would they care??

How I wish I taken time to read some of the reviews before ordering from this company.
I ordered PVC blackout blinds for my conservatory from Just Blinds. When the order was overdue I phoned to ask where my blinds were to be told the lady who makes them is off sick. Couple more days passed I phoned this time they were waiting for the fabric to arrive...more lies! I had also been told they were swamped with orders they could not fill.
Having received them they are totally unusable...the 'STENCH' of chemicals coming from the blinds is just unacceptable.
I phoned the company to be fobbed off they havent heard of this before and suggested I leave the windows open to clear the smell (security risk for a female living alone). Five days on I called them again to be told to leave my windows open again. I cant even leave my patio door open leading to my lounge the whole of my ground floor is filled with a chemical smell causing comments for everyone who has visited me.
Basically they seem to have acquired the blinds from a company in Manchester and are prepared to do nothing about it.
So, folks be prepared if there is anything wrong with the cheap nasty product that arrives nothing will be done about it.
I'm a pensioner and had to save up for these blinds in the first place and will now have to take these foul odourous blinds down and have bare windows until I can save up for more blinds.
So at your peril buy from these non caring people!
**Update on this review**
5 months on I am still unable to use my conservatory due to the toxic smell still coming off their blinds.
Cheap and nasty product would never buy from the company ever again!

August 8, 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hi Lynne,

Sorry to hear that your blinds were delayed, We offer thousands of different fabrics and whilst some are stock items, others are ordered as we require them. The fabric that you ordered wasn't a stock item and it was also out of stock at the distributors, sadly this contributed to the delay.

In addition, the department that manufactures slats was under pressure due to illness that coincided with annual holiday leave. We're truly sorry for any inconvenience that this has caused.

In regard to the smell that you're experiencing, this is because the PVC blackout slats are made from Poly Vinyl Chloride which is known to emit a smell short term, this is known as off gassing. Normally, this would take place in the warehouse and factory and by the time it reaches you the smell would have virtually eliminated.

As this fabric was out of stock and therefore your blinds were made with freshly made PVC fabric that hadn't been sat in storage, you're perhaps experiencing a stronger smell than you would normally. Heat also increases the strength of this smell but does however increase the speed of the process.

If you're able to ventilate your conservatory, at least during daylight hours either by putting the windows on night vent, or if you're able to, opening the doors then this outgassing process will speed up considerably,

You can read more about this here https://www.houzz.com/discussions/2616331/outgassing-of-blinds-carpets-vinyl

Outgassing is common with any PVC product and is short lived, it's not as you state indicative of a cheap and nasty product.

We believe that our team have spoken with you several times, however, if you'd like to speak with us further, please call 08007839510

Rated 5 out of 5 stars

Amazing blinds, great service!

I am absolutely made up with my new blinds. They look great and way more expensive than they were. Easy to arrange, everything went like clockwork, and the whole team where polite and friendly. A* would recommend.

July 27, 2023
Unprompted review
Rated 1 out of 5 stars

Invisible blinds

They arranged a home visit to measure the windows and suggest best solutions. This was done professionally, quickly and to the highest standard. Unfortunately, that's where it ends.
We ordered blinds with expedited delivery due to holiday plans and other reasons. They were meant to be fitted in two weeks. They were not. Nobody contacted us about the possible delay, or with any update really. After days of calling the office, someone finally called us back saying they will be a few days late. A full week later they called again saying that the blinds we ordered are out of stock and we need to pick different ones. They were meant to be fitted within 3 days. Another week later, and still no blinds, we were told that we can't cancel the order and change our minds and they will install the blinds when they do.
Human decency would dictate that at the very least you reimburse the "expedited fitting" charge...

July 28, 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hello, We're sorry to hear of your experience. We've spoken to the Manchester office for clarification and to ask them to contact you.

We're not sure what the expedited fitting charge is that you mention. Our office are trying to call you on number ending in 058 however it keeps going to voicemail. Please can you call our Manchester office on 01614443667

Rated 5 out of 5 stars

Replacement vertical blinds

I ordered replacement vertical blinds, and opted for the lucky dip offer. I was not disappointed, they are perfect. Exactly what I was looking for and the service is second to none. I emailed with a query before I received my order, and the response was back with in a couple of hours. Highly recommend and I will be reordering for my other windows.

July 24, 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hi Amanda, glad to hear that you’re pleased with your replacement vertical blind slats. We’re thrilled that you took the time to share your experience. We look forward to serving you again.

Rated 5 out of 5 stars

Highly recommend

Very happy with the service. Pleasant and reliable at a good price and I would highly recommend their products and friendly service

July 3, 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Thanks for sharing your experience Helen.

Rated 5 out of 5 stars

Really happy with our kitchen blinds

Really happy with our kitchen blinds. From choosing the colour, to the fitting and tidying up, the service was excellent. Thanks to Nigel for such professional and friendly service. Would definitely recommend

July 16, 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Excellent service

Excellent service really happy with my blinds, Nigel and the team Warrington branch professional and I would recommend and use the them again in the future 😊

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Look no further than just blinds

Had some motorized blinds on our bi-folds and a couple of velux blinds.
Great quality. And completed the modern look we were aiming to achieve.
Came with a nice remote and very easy to use.
All the staff from booking a quote up to lawrence who came and measured up and show us the extensive samples, to the lads who fitted them, were very professional.
Now looking at where else we can put motorized blinds.

Highly reccomended company professional quality and masters in their field. ⭐️⭐️⭐️⭐️⭐️

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

We have done our blinds in Preston

We have done our blinds in Preston, Just blinds was amazing, very professionals,very much affordable, friendly staff and reliable.. I am vey satisfied about their service. Thanks to Just blinds..strongly recommended.

July 7, 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hi Robin, thanks for sharing your experience. We appreciate your business.

Rated 5 out of 5 stars

Really friendly

Really friendly, efficient and on time .very reasonable price and very quick to get the job done would recommend to anyone 👍 did an amazing job and didn't take long to fit 😀

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Job very well done

An excellent service, very efficient and very professional. Would highly recommend.

July 6, 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Thank you for taking the time to share your experience. We really appreciate it.

Rated 5 out of 5 stars

Cannot rate this company enough,

Cannot rate this company enough,
From the lady on the phone , to the bloke that came to measure then lastly our fitter.
All very pleasant, professional and couldn’t do enough for you.
100%satisfaction

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Very reliable company, excellent products, prompt delivery.

Very comprehensive easy to use website. A direct phone line which I used just to clarify measurements , where a friendly and extremely helpful lady answered my query. I ordered replacement vertical blind slats. They arrived in excellent packaging, everything was correct and they were hanging at the windows within half an hour. Beautifully made. I couldn't be more satisfied and will always use just-blinds in the future.

June 30, 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Thank you so much for sharing your experience. We really appreciate your time. Thank you for choosing Just Blinds.

Rated 1 out of 5 stars

Yours very annoyed

The company arranged a fitting day and didn’t turn up as they didn’t have us down for fitting. On contacting the company I was given 3 different numbers to call. Eventually I spoke to Sam who couldn’t help as Nigel was on holiday and Amy wasn’t in 😏 and there was nobody else I could talk to. With no blinds on my windows it was Thursday and Sam offered to ring me Monday with an update. After a harsh conversation our blinds were fitted on Friday but only 5 out of 6. No one seems to know what has happened and don’t really seem bothered. I am fast losing my patience and would never recommend this firm who came highly recommended to me. They need a lesson in customer service because as yet apart from the guy who fitted the blinds everyone else has been not very helpful shall we say and don’t seem to have any idea what is going on 😡😡

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend enough!

Had faux wood blinds fitted throughout the house and perfect fit blinds on the patio door from the Bolton branch. The wife is absolutely made up with them! Paul the sales man was absolutely fantastic and Amy in the office was absolutely lovely, nice to actually get some decent customer service for a change 👏

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

AMAZING

Just blinds are an amazing company. I use them for all my blinds at home. Orders are always delivered on time and the staff are very friendly.

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

I asked for a fitting service for blinds for my whole house, the lady on the phone was very helpful and professional as was the salesman who came to measure up. He brought lots of samples to choose from and helped me with my queries. My blinds were made and fitted very quickly and I am absolutely delighted with them and would definitely recommend this company. Thank you Just Blinds.

May 25, 2023
Unprompted review

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