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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent service and the helpful, professional staff. Many appreciate the efficient and tidy work of the fitters, noting that the blinds and shutters are installed perfectly and look fantastic, transforming their homes. However, some people were dissatisfied with the product quality and the ordering process. Several customers reported receiving incorrect colors or sizes, and some experienced issues with blinds curling or not providing the advertised blackout effect. There were also complaints about long waiting times for orders, poor communication, and difficulties with installation, including motors not working or charging points being inaccessible.

What people talk about most

Product

Consumers find product quality to be ambiguous. Many reviewers express delight with their new shutters and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the excellent quality of the blinds and... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers experienced easy online ordering with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t be happier with my new shutters from Just Blinds Wigan! Paul did an absolutely fantastic job — the shutters look wonderful and have completely transformed my home, making it feel modern... See more

Rated 5 out of 5 stars

Just replaced our old, yellowed & slightly mouldy vertical blind slats with new ones from Just Blinds. Easy online ordering, with regular emails regarding delivery. The slats are well made and came we... See more

Rated 5 out of 5 stars

Big thanks to Alan for fitting blinds to front windows today. Lovely personality and efficient in his work. Delighted with the outcome, they look amazing. Look forward to having Just Blinds back when... See more

Rated 5 out of 5 stars

From booking the initial appointment to installation the process could not have been easier. We had conservatory and kitchen blinds measured and they fit perfectly. Many thanks for an excellent job.... See more


Company details

  1. Window Treatment Store

Information provided by various external sources

Just Blinds is a family owned company with an independent status originally based in St Helens, our blinds factory is now based in Wigan and we’ve been manufacturing and installing quality window blinds around the North West of England for over 14 years. We fit window blinds in all areas of Wigan, Bolton, Preston, St Helens, Liverpool, Manchester, Widnes, Chorley, Oldham and Warrington in addition to supplying window blinds all around the UK and even into Europe.


Contact info

3.7

Average

TrustScore 3.5 out of 5

581 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Order 2 sets of blinds now from them

Order 2 sets of blinds now from them. Great company & would highly recommend to anyone to use them.
Quick delivery too.

February 8, 2023
Unprompted review
Just Blinds logo

Reply from Just Blinds

Thanks for sharing your experience Steven. We’re thrilled to hear that you’re pleased with your blinds. Thank you for choosing Just Blinds.

Rated 1 out of 5 stars

Wish I'd went elsewhere

I ordered 2 x blinds from this company 15th Nov 2022, we installed them on 28th Nov and found the head rail on one of them was faulty. The wand turns but the blinds don't. I sent a close up photo of the wand to show it was attached properly and a video showing the blinds staying closed when turning the wand. I was told they'd requested a replacement to be sent out on 7th December. I've chased them twice since then, all communication by email to keep track between myself and Eileen, been told again they'd investigate and still no head rail. The blinds remain fully closed (unless we push all the slats to one side) 16th Jan 2023.

January 16, 2023
Unprompted review
Rated 5 out of 5 stars

Top company!

From first consultation with Nick, advice given, speed of service communication and final fitting, I can't recommend them highly enough. Lovely blinds fitted well & cleanly by Matthew. An experienced helpful team fully deserving of 5 stars! Right down to a box of chocolates & flowers on completion of the job.

January 16, 2023
Unprompted review
Rated 1 out of 5 stars

Just Blind?

Surly I must just be unlucky judging by all the positive reviews on here
Booked an appointment with the measuring service, a simple enough task, given its there job, you’d think.
I paid my 50% deposit, new apartment with new blinds the week before Christmas 😏
The installer arrived, all good, 2 x verticals in living area, 1 in each of the 2 bedrooms,
After a few minutes of drilling, I went into the living room and was greeted with the comment “Think we have a problem” are you taking the “P” my reply…
2 measurements I said, how can they be 150mm short, the bedrooms the same, only the roller in the bathroom was ok, obviously
Not a phone call, email, txt message received regarding a return to rectify or an apology, nothing
Would I recommend Just Blinds, 100% not
RK

No disrespect, but do you really think I would leave a negative review if your company had carried out decent work, and your customer service had done there job and followed up on a complaint? You attempted to contact me only after I submitted this review..
No record of a missed call or voicemail received..

December 19, 2022
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hi Rob,

I’m sorry to see that there was an issue with your blinds. I’ve just checked the records and can see that Amy contacted you and left a voicemail on 21st December to inform you that we’re coming to you on January 11th to fit replacements. I’ll request that the office text you a confirmation also.

Rated 5 out of 5 stars

Excellent products and service

Ordered replacement vertical blind slats online & received the blinds 6 days later. Excellent quality blinds, great service & less expensive than their competitors.

December 21, 2022
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hi Ken, thank you for your kind words. It’s good of you to share your experience.

Rated 5 out of 5 stars

Absolutely love my new blinds,the…

Absolutely love my new blinds,the fitter Allan was professional, on time and courteous… left my living room very clean and took all the rubbish away.
I will definitely recommend Just Blinds and especially Allan the fitter
Thankyou so much
Julie

December 12, 2022
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hi Julie,

We’re thrilled to hear that you’re pleased. Thank you for choosing Just Blinds.

Rated 5 out of 5 stars

Great job

Great job. Arrived when they said they would. Good price and good work. Will be using Gary again.

November 4, 2022
Unprompted review
Rated 4 out of 5 stars

New blinds

having used just blinds for the 1st time i must say am pleased with the service from start to finish the blinds look lovely made such a difference

October 11, 2022
Unprompted review
Just Blinds logo

Reply from Just Blinds

Hi David. Thanks for taking the time to share your experience.

Rated 5 out of 5 stars

Used Just Blinds twice now

Used Just Blinds twice now. Amy in the St Helens office is very professional and efficient. The blind fitters are quick and clean up after themselves. The blinds are of good quality. We purchased 4x white plastic slats with strings in white frost.

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

I just so happy with just blinds buy…

I just so happy with just blinds buy talking to the staff who I order form they new there job very easy to speak to and to the fitter who came out on time clean up and the job was top end Absolutely made up and I be telling friend about you many thanks just blinds

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

Excellent service from start to finish, friendly staff who can’t do enough for you. The blinds I ordered arrived early where fitted to a very high standard. Will definitely be using this firm again.

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous blinds

Got my roller blinds from Just blinds. Really thrilled with the quality and experience. Staff really helpful and the fitter very experienced. Would recommend.

September 5, 2022
Unprompted review
Rated 1 out of 5 stars

Phoned me at 1445 instead keeping 0930-1300 appointment.

Had an appointment for a quote for full house blinds today Monday 22 August 2022 supposedly between 0930 and 1300. Waited in all day and no one came or rang me. I tried calling the office several times and just got "phone is out of order at the moment" message.

At 1445, I got a call from Nigel asking if he could call in 15-20 minutes as they were running way behind as they had had a shipment come in. I declined and said I had waited all day and no one had bothered to ring me so I had lost all confidence in them had I placed an order and had an issue with it. He did apologise but the damage had already been done.

Good luck if you ask them to give you a quote!

August 22, 2022
Unprompted review
Just Blinds logo

Reply from Just Blinds

Please accept our apologies for running a couple of hours behind. We understand how infuriating this can be and we’re sorry for any inconvenience that this may have caused.

Rated 5 out of 5 stars

Nigel was absolutely brilliant from the…

Nigel was absolutely brilliant from the survey to the day of fitting. He Took so much are on his work. A true perfectionist and we are over the moon. We had our living room, a bedroom and a velux window fit. Thanks so much Nigel

August 13, 2022
Unprompted review
Just Blinds logo

Reply from Just Blinds

Thanks for taking the time to share your experience. We’ll pass your kind comments on to Nigel and his team. Thanks again for choosing Just Blinds.

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