Just Another Baby? Reviews 

293
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I can't recommend this place enough if you want good quality safe products and someone you can trust for advice and help with fitting etc at the time of purchase and after. I purchased a car seat from... See more

Rated 4 out of 5 stars

Webb suite fine. Easy to order. Price competitive. Product excellent, as expected. Only grumble is that no parcel tracking information provide, so we did not know when parcel was scheduled to arriv... See more

Company replied

Rated 5 out of 5 stars

Travelled down from N Devon as nowhere to have a good look /buy buy prams/car seats etc nearer to home and was well worth the journey ! Charley was so very helpful and knowledgeable in connection wit... See more

Rated 5 out of 5 stars

Our 2 year old managed to break part of our Besafe car seat, Charlie, contacted the manufacturer to organise despatch of replacement parts direct to us, even though we hadnt bought it from them .... See more

Company details

  1. Baby Store

Information provided by various external sources

After 6 successful years of selling online, we opened our first baby showroom near Topsham, Exeter in November 2014, stocking premium buggy and car seat brands such as Joolz, iCandy, UPPAbaby, egg, BabyStyle, Ark, Out n About, Bumbleride and BeSafe alongside quality nursery furniture. Showroom Opening Times: Monday 10am - 4pm Tuesday - Closed Wednesday 10am - 4pm Thursday 10am - 4pm Friday 10am - 4pm Saturday 9.30am-2.30pm Sundays & Bank Holidays - Closed. If more convenient appointments can be made outside of opening hours. Please call 01392 693000 for more details.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

293 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(293)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding knowledge and service!

My head was thrown into a spin 6 months ago on the news we were expecting twins! Having needed almost a degree to buy a pram 3 years ago for our first child, I knew I needed guidance and hand holding on the purchase of yet another pram as the existing one is clearly unable to cater for our new needs! Charlie at Just Another Baby put mind my at complete rest. She had the answers to all my questions, no matter how daft, and helped me narrow down which design catered for exactly what we required. The whole process was much speedier this time around with her help! I am the happy owner of the ICandy Peach Blossom for twins! From prams to muslins the company has everything you need whether it's your first time around or not. Most importantly they have the knowledge and time to dedicate to you. Thank you so so much, I will be sending friends your way!

February 16, 2016
Unprompted review
Rated 5 out of 5 stars

Incredibly knowledgable and informative. Great Service.

I purchased an iCandy pushchair and BeSafe car seat from Just Another Baby recently which I am delighted with! I was undecided about which pushchair to buy but the lady who served me knew all the products well and was able to advise me on which pushchair may suit my lifestyle best.

I was able to have a full demonstration on a number of pushchairs and travel systems and could even see which one fitted in the boot of my car the best thanks to the off-road parking right outside.

I wouldn't hesitate to recommend Just Another Baby to any friends or colleagues who are pregnant or thinking about purchasing any new baby products.

Thank you.

January 18, 2016
Unprompted review
Rated 5 out of 5 stars

Just Brilliant

Wonderful service, very friendly team , really know their stuff! Helped us massively with our buggy needs! Highly recommended.

January 16, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Our 2 year old managed to break part of our Besafe car seat, Charlie, contacted the manufacturer to organise despatch of replacement parts direct to us, even though we hadnt bought it from them . As we were without a car seat while waiting to repair it we needed a new one same day. They had one in stock that we were able to arrange collection of by one of our friends, needing some extra parts to allow us to put it in other cars, she ordered them up to be sent direct.
Highly recommended, we will definatly be back
Thanks

Ed

August 10, 2015
Unprompted review
Rated 5 out of 5 stars

Great service & great products

It was our first baby and we ordered our pram and car seat systems from Just another baby. Not only did we get great products but also amazing advice from someone that clearly understands the needs of new parents and babies. Our products arrived on the time and day we'd requested and were in perfect condition as promised. We can highly recommend Just another baby and we will certainly be using them again.

July 25, 2015
Unprompted review
Rated 5 out of 5 stars

A Truly Customer Focussed Company

I got exactly the item I was looking for at the best price on the web. Charley at the customer service department could not have more helpful when I called for advice on my order. She helped me place the order & reviewed it when it went through. Would totally recommend this company.

July 21, 2015
Unprompted review
Rated 5 out of 5 stars

Good service

Good service - swift and professional.
Cheapest price online for the lovely grobags - these are brilliant sleeping bags which stay on and help to ensure my daughter stays warm and comfortable at night. Free delivery was a bonus too!

June 17, 2014
Unprompted review
Rated 5 out of 5 stars

PERFECT in every way possible

Very good really really happy with product, very happy with the serves, fast delivery and was perfect in every way, I would highly recommend this serves to everybody enjoy.
A big thank you very happy customer.

May 28, 2014
Unprompted review
Rated 5 out of 5 stars

Great value, excellent service

I purchased 2 grobags, and JAB had the best price, plus free delivery. Kept up to date with order status, and received order very quickly, wrapped carefully in tissue paper. I'll definitely buy from here again.

March 24, 2014
Unprompted review
Rated 5 out of 5 stars

Very quick & easy online service

I wanted a grobag in a particular design and in a certain tog but where ever I went I just couldn't find it so I looked online and found justanotherbaby.co.uk not only with what I wanted in stock but at a very good price (compared to places like mothercare, toys r us etc) so I ordered instantly. My order was with me in a good time and I was emailed a receipt as well as communication informing me that my item had been sent and a tracking number so I knew exactly when my item would arrive. Once my item arrived it was in excellent condition and nicely wrapped in paper (was almost like opening a gift :)) for me this was excellent service in a world where service has gone to the dogs. Thank you :)

January 28, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent and personalised customer service

I ordered a changing bag from JAB and realised that I may have ordered the wrong one. I rang customer service and they were very, very helpful and informed me it was the correct item. The bag was however out of stock and had to be ordered from Germany but I rec'd phonecalls from the JAB team keeping me informed of the situation and when I'd expect to receive the item. It arrived as I'd been informed and everything was perfect with it. Very impressed with whole service. I had a look at their other products and my only thought was, if they did a bigger range of items, I'd have been happy to buy more in preparation for the arrival of our child, due to the excellent service. I was also surprised that I'd not heard of them before.

January 23, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look