Just Another Baby? Reviews 

293
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I can't recommend this place enough if you want good quality safe products and someone you can trust for advice and help with fitting etc at the time of purchase and after. I purchased a car seat from... See more

Rated 4 out of 5 stars

Webb suite fine. Easy to order. Price competitive. Product excellent, as expected. Only grumble is that no parcel tracking information provide, so we did not know when parcel was scheduled to arriv... See more

Company replied

Rated 5 out of 5 stars

Travelled down from N Devon as nowhere to have a good look /buy buy prams/car seats etc nearer to home and was well worth the journey ! Charley was so very helpful and knowledgeable in connection wit... See more

Rated 5 out of 5 stars

Our 2 year old managed to break part of our Besafe car seat, Charlie, contacted the manufacturer to organise despatch of replacement parts direct to us, even though we hadnt bought it from them .... See more

Company details

  1. Baby Store

Information provided by various external sources

After 6 successful years of selling online, we opened our first baby showroom near Topsham, Exeter in November 2014, stocking premium buggy and car seat brands such as Joolz, iCandy, UPPAbaby, egg, BabyStyle, Ark, Out n About, Bumbleride and BeSafe alongside quality nursery furniture. Showroom Opening Times: Monday 10am - 4pm Tuesday - Closed Wednesday 10am - 4pm Thursday 10am - 4pm Friday 10am - 4pm Saturday 9.30am-2.30pm Sundays & Bank Holidays - Closed. If more convenient appointments can be made outside of opening hours. Please call 01392 693000 for more details.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

293 reviews

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4.7

All reviews

(293)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Personal service you can't find elsewhere

Charlie offers a personal, honest service which you cannot find on the high street. The advice given is professional and expert but also based on real life experiences from Charlie's own children and we found this really reassuring. From start to finish, the process was smooth and easy, and we'll be back should we need anything else in future.

September 6, 2017
Unprompted review
Rated 5 out of 5 stars

Faultless in every way

Faultless in every way. From the moment we turned up on the first day (Sunday, for some reason thinking they would be open but they weren't!) The lovely owner - forgive me I have forgotten your name - opened anyway and spent more than an hour with us. Her knowledge about prams, baby seats and everything else was amazing. Not at all pushy. Courteous, charming and supremely helpful. Needless to say we bought pram ...and seat ...and a few other things as well. Price was great too. Huge thanks

September 4, 2017
Unprompted review
Rated 5 out of 5 stars

We found Charlie a huge help and are …

We found Charlie a huge help and are really happy with all our purchases. She made the whole process so easy for us and her advice and suggestions were priceless, especially as this is our first child. Charlie has followed up with us to make sure we received everything (which we did and super quickly too) and has checked in since to make sure we are OK with using everything. We cannot recommend Charlie enough. An experienced and calming influence that helped get us prepared at what otherwise could have been a stressful time!

August 28, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent personalised service

Excellent personalised service. I ordered a baby carrier to be delivered to Perth, Western Australia. Just Another Baby provided constant communication and support, even when there were a few unexpected delays from the delivery service. Highly recommended.

May 24, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service and convenient showroom

I visited thier showroom to try out various car seats. This is something that is very hard in my area and impossible for Besafe seats. The show room allows you to do this with ease and the staff were very helpful. This made choosing the correct seat for my little one and car much easier. I ordered my choice of seat online and collected it as I was passing by. However I would have been able to choose my day of delivery.

Overall highly recommend

May 12, 2017
Unprompted review
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Reply from Just Another Baby?

Many thanks for taking the time to post your review, it is much appreciated.

Rated 5 out of 5 stars

Fantastic Service - Highly Recommend

I had a great experience with Just Another Baby - excellent and personal customer service,. I ordered a mattress and needed it asap. They express delivered the item and followed up to ensure I received it on time. Excellent product. Would highly recommend the company and products.

March 9, 2017
Unprompted review
Rated 5 out of 5 stars

Trustworthy & caring.

Great customer service, good quality products, excellent knowledge. Competitive prices. I enjoy shopping with Just Another Baby & recommend them.

January 21, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent cystomer service

I have ordered from this shop twice. They send out the goods immediately and arrive within 2-3 days. Refunds also issued immediately. Great to find a company with good customer service.

November 16, 2016
Unprompted review
Rated 5 out of 5 stars

Very refreshing to get such excellent service!

Just received such great service I felt I had to give Just Another Baby a good review! The showroom was really easy to find and there was parking on site. We were able to view all the items we wished to see and the lady was really knowledgeable about all the products we needed. I feel safe in the knowledge that we have everything we need for the arrival of our new baby!

Thank you very much!!!

September 27, 2016
Unprompted review
Rated 5 out of 5 stars

Super

Easy site to navigate, competitive prices and very fast delivery. I'll be coming back again!

July 23, 2016
Unprompted review

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