Just Another Baby? Reviews 

293
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I can't recommend this place enough if you want good quality safe products and someone you can trust for advice and help with fitting etc at the time of purchase and after. I purchased a car seat from... See more

Rated 4 out of 5 stars

Webb suite fine. Easy to order. Price competitive. Product excellent, as expected. Only grumble is that no parcel tracking information provide, so we did not know when parcel was scheduled to arriv... See more

Company replied

Rated 5 out of 5 stars

Travelled down from N Devon as nowhere to have a good look /buy buy prams/car seats etc nearer to home and was well worth the journey ! Charley was so very helpful and knowledgeable in connection wit... See more

Rated 5 out of 5 stars

Our 2 year old managed to break part of our Besafe car seat, Charlie, contacted the manufacturer to organise despatch of replacement parts direct to us, even though we hadnt bought it from them .... See more

Company details

  1. Baby Store

Information provided by various external sources

After 6 successful years of selling online, we opened our first baby showroom near Topsham, Exeter in November 2014, stocking premium buggy and car seat brands such as Joolz, iCandy, UPPAbaby, egg, BabyStyle, Ark, Out n About, Bumbleride and BeSafe alongside quality nursery furniture. Showroom Opening Times: Monday 10am - 4pm Tuesday - Closed Wednesday 10am - 4pm Thursday 10am - 4pm Friday 10am - 4pm Saturday 9.30am-2.30pm Sundays & Bank Holidays - Closed. If more convenient appointments can be made outside of opening hours. Please call 01392 693000 for more details.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

293 reviews

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4.7

All reviews

(293)

1 review in the last 12 months

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Rated 5 out of 5 stars

Just fantastic!

A really good range of products available to try and buy. Charlie was very helpful and demonstrated the pram and travel seat brilliantly. She also showed us how to fit the travel seat into our car which was really helpful. Nothing was too much trouble for her and she communicated brilliantly. Thank you... will recommend.

March 9, 2021
Unprompted review
Just Another Baby? logo

Reply from Just Another Baby?

Thanks for taking the time to review us Jennifer and for your recommendation.

Rated 5 out of 5 stars

Charlie was very kind

Charlie was very kind, helpful and patient. Thanks to her we felt supported making the right choice for us. Can’t wait for our pushchair to arrive :)

February 27, 2021
Just Another Baby? logo

Reply from Just Another Baby?

Hi Jen, thanks for taking the time to review, not long now until your pushchair should be with you!

Rated 5 out of 5 stars

Charlie was super helpful

Charlie was super helpful, patient and knowledgeable. We were able to 'test drive' lots of options. The home delivery option is a nice touch. If you're looking for personal service and lots of 'test driveable' options I'd highly recommend.

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Would 100% recommend!

Charlie has been ever so helpful with all the information and demonstrations, it is really reassuring to deal with someone so knowledgeable and patient when committing to quite a big purchase that you will be using daily. We went with Cybex Balios and were able to personalise the order to suit our needs. Charlie was also very understanding and accommodating when it came to changes with our order due to personal circumstances - something that I know a lot of businesses would have said "not our problem" to. All in all, we could not recommend Just another baby enough, great products, great customer experience and a lovely knowledgeable person to deal with.

January 22, 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful when showing us the…

Very helpful when showing us the pushchair bundle and demonstrating extras like the isofix base. There were unfortunately delays with receiving some parts (in no way the company’s fault!), but Charlie was always quick to respond to emails and keep us up-to-date. We’ve now got a beautiful joie set and are looking forward to using it when baby arrives !

Thank you for the great service. Would certainly recommend.

January 21, 2021
Unprompted review
Rated 5 out of 5 stars

Grandparents purchase

Fantastic help guidance & service received.Buying as grandparents for our daughter & was pleased to be able to do a video call with her whilst choosing.Many thanks for everything.

January 19, 2021
Rated 5 out of 5 stars

The Perfect Pram

Me and my husband were determined to find a pram shop where we could actually go and test prams,have a feel of them and decide which was best for us.
On arrival at Just Another Baby, we were suprised at how many there were to choose from, we were politely greeted by Charlie and she was very helpful and in the know about every bundle.

The pram we chose was lightweight, folded nicely and had a choice of colours. As I was after something abit different.
We found the whole experience really good and would deffo reccomend.

We are both very happy with our choice!

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful and friendly

Our daughter had looked at several brands of travel systems online, when we met with Charlie she showed us the one our daughter wanted, but when she suggested see how it collapses and fits in the boot of the car, we were shocked to find it wouldn't fit without taking the wheels off, back to the drawing board, with Charlie's help she showed us other systems we could try, what we then choose was better all round and with Charlie's help and knowledge made everything so easy, would definitely recommend just another baby to anyone, so much better than looking at pictures online.

November 7, 2020
Unprompted review
Rated 5 out of 5 stars

A perfect little pram shop and with loads to choose from.

As it happens going to this lovely shop in COVID made for a perfect shopping experience. We booked a slot and had lovely Charlie’s attention to ourselves for an hour. She was very knowledgable and demonstrated everything we needed to see. Absolutely no pressure to purchase but when she did work it all out for us it was a great price. Why go to impersonal company stores when you can go to a great local shop whose range of products is better than anywhere else in the South West!

November 3, 2020
Unprompted review
Just Another Baby? logo

Reply from Just Another Baby?

Thanks for taking the time to write a review for us. We're pleased to help!

Rated 1 out of 5 stars

Placed an order online

Placed an order online and the next day i was told it was unavailable due to quality issues, after speaking to the brand who’s item it was they said this was not the case it was just out of stock. I was then offered an alternative or just part of my order, i was ordering a moses basket set - what’s the point in the stand and sheets if i don’t have a basket.
Got a refund the next day but i was trying to support a small business, so it’s a shame really!

September 27, 2020
Unprompted review
Just Another Baby? logo

Reply from Just Another Baby?

Hi Anonymous, Please accept our apologies that we couldn't supply the Moses basket you ordered. To further clarify the situation to you, please see below a statement from our suppliers given to us on 25th August, which explains why the item was removed from sale. The items are out of stock whilst this issue is resolved. Our apologies once again.

"Through our internal inspection process we have become aware of a potential technical compliance issue in relation to our LGS quilted moses basket products. Our assessment of the risk posed by the product (very low) has made our decision to withdraw the products from sale from the UK market whilst we obtain further clarity from other sources. Unfortunately, getting a firm decision on this technical compliance query is likely to take us at least a few weeks in the current climate and as such we do expect around 2-3 months disruption to supply as a result".

Rated 5 out of 5 stars

Cannot fault this service one bit

Cannot fault this service one bit. Amazingly fast delivery over a Bank Holiday, helpful staff, easy to order online, no pressure, great product knowledge.
Also let me come and try out both car seats I was interested in. Offered me a payment plan which I didnt need to take in the end. They were happy to store the seat at their premises until i needed it and also waited beyond closing to allow me to collect.

September 10, 2020
Unprompted review
Rated 5 out of 5 stars

I called up for some advice

I called up for some advice, they were massively helpful. Item was exactly as we hoped and delivered very quickly! Thrilled and highly recommend!

August 23, 2020
Unprompted review

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