Just Another Baby? Reviews 

293
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I can't recommend this place enough if you want good quality safe products and someone you can trust for advice and help with fitting etc at the time of purchase and after. I purchased a car seat from... See more

Rated 4 out of 5 stars

Webb suite fine. Easy to order. Price competitive. Product excellent, as expected. Only grumble is that no parcel tracking information provide, so we did not know when parcel was scheduled to arriv... See more

Company replied

Rated 5 out of 5 stars

Travelled down from N Devon as nowhere to have a good look /buy buy prams/car seats etc nearer to home and was well worth the journey ! Charley was so very helpful and knowledgeable in connection wit... See more

Rated 5 out of 5 stars

Our 2 year old managed to break part of our Besafe car seat, Charlie, contacted the manufacturer to organise despatch of replacement parts direct to us, even though we hadnt bought it from them .... See more

Company details

  1. Baby Store

Information provided by various external sources

After 6 successful years of selling online, we opened our first baby showroom near Topsham, Exeter in November 2014, stocking premium buggy and car seat brands such as Joolz, iCandy, UPPAbaby, egg, BabyStyle, Ark, Out n About, Bumbleride and BeSafe alongside quality nursery furniture. Showroom Opening Times: Monday 10am - 4pm Tuesday - Closed Wednesday 10am - 4pm Thursday 10am - 4pm Friday 10am - 4pm Saturday 9.30am-2.30pm Sundays & Bank Holidays - Closed. If more convenient appointments can be made outside of opening hours. Please call 01392 693000 for more details.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

293 reviews

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4.7

All reviews

(293)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loved the whole experience of buying…

Loved the whole experience of buying our pram from start to finish. Great communication and loved that we had our own appointment slot so that we could get all of the information we needed. Will definitely use this company again.

September 30, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent, impartial and recommended.

Charlie at Just Another Baby was fantastic. She gave really helpful and impartial advice with no pressure. She offer to store our products until we needed them as well. Can’t recommend her enough.

Much more personable and knowledgeable customer service than high street department stores.

September 20, 2021
Unprompted review
Rated 5 out of 5 stars

The best baby shop around!

We’re expecting our first baby and were completely clueless with where to start, but Charlie was so knowledgable and helpful and really made us feel as ease, with no pushy sales. Having the chance to book a private slot to go in and have the freedom to ask silly questions and try different prams and car seats with no pressure was amazing. I contacted Charlie through Instagram and she always responds incredibly quickly which is great. I would definitely recommend!

September 20, 2021
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Really great shop with fab customer service. Found the whole process of looking for a pram overwhelming until we met Charlie - she listened to our needs and helped us find the perfect travel system. She was also on hand to answer assembly questions - responded to an email I sent within minutes! I’ve already recommended the place to my friends who have had similar positive experiences.

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

I highly recommend Just Another Baby.

I highly recommend Just Another Baby.

With our first baby on the way shopping was a nightmare as all baby shops seem to have closed down locally. We wanted an off road buggy and Charlie could not have been more helpful in going through what was available in different price ranges and what the positives and negatives were about each item. At no point did we feel pushed to make a decision or even buy through Charlie. We decided on a buggy a couple of days after our appointment and Charlie was completely transparent with delivery times etc and the fact delays were likely (as with everything currently).

These guys made our experience easy and pain free and we have a beautiful off road buggy ready for our little ones arrival.

Thank you! x

August 9, 2021
Unprompted review
Rated 5 out of 5 stars

Thumbs up

Excellent communication!

June 15, 2021
Unprompted review
Just Another Baby? logo

Reply from Just Another Baby?

Hi Eleanor, do you have a note of your order number? I'm afraid we can't find your order on our system and have no record of any order with your name on so we can't investigate this any further without these details.

Rated 4 out of 5 stars

Good range of items in stock

Good range of items in stock, and item arrived quickly once dispatched. Would have appreciated more clarity on delivery times for individual items.

June 12, 2021
Rated 5 out of 5 stars

We were recommended by a friend to…

We were recommended by a friend to visit Just another baby, and my husband and I had the best experience.
We were not only able to try out the products, but the service was also incredible. So helpful and knowledgeable about all products. We came out with everything we needed at such a reasonable price too.
Will be recommending to other friends and family and shall definitely be back for other bits we need for our little one. Thank you so much again, we can’t wait to take our new wheels for a spin!!

May 8, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect independent pram shop! With lots more!!

Charlie was amazing and very helpful. She helped my partner and I pick the perfect pram. She had loads of amazing options and was very knowledge on each design. We also chose our nursery furniture from her and the next to me crib (snuzpod). Great independent shop with an excellent set up.

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service! I ordered a cot bed on their website. The next day they got in touch to apologise and inform me it wasn’t in stock any longer and they offered alternatives. Their customer service was second to none. It came really fast too. The delivery driver was a bit rough with my parcel to the point he damaged the box but thankfully the product was not damaged. Highly recommend the shop!

April 9, 2021
Rated 5 out of 5 stars

The service from Charlie was…

The service from Charlie was outstanding. She helped me make sure I got the correct car seat for the next step up to the one we previously had bought from here.
And to top it off offered a free home delivery.
Such a lovely personal touch too.
Will definitely use again for anything else we need.

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

Joie Products

I Received my Joie pram and car seat today, delivered to my parents. I am in love with it. Also Charlie made the whole experience of choosing, communicating and delivery very easy. I would 100% recommend for first times mums like me that knew nothing about prams! Thank you :)

March 24, 2021
Unprompted review

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