Just Another Baby? Reviews 

293
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I can't recommend this place enough if you want good quality safe products and someone you can trust for advice and help with fitting etc at the time of purchase and after. I purchased a car seat from... See more

Rated 4 out of 5 stars

Webb suite fine. Easy to order. Price competitive. Product excellent, as expected. Only grumble is that no parcel tracking information provide, so we did not know when parcel was scheduled to arriv... See more

Company replied

Rated 5 out of 5 stars

Travelled down from N Devon as nowhere to have a good look /buy buy prams/car seats etc nearer to home and was well worth the journey ! Charley was so very helpful and knowledgeable in connection wit... See more

Rated 5 out of 5 stars

Our 2 year old managed to break part of our Besafe car seat, Charlie, contacted the manufacturer to organise despatch of replacement parts direct to us, even though we hadnt bought it from them .... See more

Company details

  1. Baby Store

Information provided by various external sources

After 6 successful years of selling online, we opened our first baby showroom near Topsham, Exeter in November 2014, stocking premium buggy and car seat brands such as Joolz, iCandy, UPPAbaby, egg, BabyStyle, Ark, Out n About, Bumbleride and BeSafe alongside quality nursery furniture. Showroom Opening Times: Monday 10am - 4pm Tuesday - Closed Wednesday 10am - 4pm Thursday 10am - 4pm Friday 10am - 4pm Saturday 9.30am-2.30pm Sundays & Bank Holidays - Closed. If more convenient appointments can be made outside of opening hours. Please call 01392 693000 for more details.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

293 reviews

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1-star

No recent history of asking for reviews

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4.7

All reviews

(293)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely and helpful

Took the time to show us all the options for my high percentile little one and was more than happy for her to try them in shop and in car. Really helpful so happy with the seat Thankyou!

November 28, 2022
Unprompted review
Rated 1 out of 5 stars

I can't comment on something I don't…

I can't comment on something I don't have

January 4, 2023
Just Another Baby? logo

Reply from Just Another Baby?

Hi Mrs Lacey, your order placed on Saturday 30th December was posted out to you yesterday from our Exeter Royal Mail depot to Edinburgh on the first available date following the Bank Holidays. Your item is showing as being delivered today (4th January 2023) so hopefully you are now in receipt of it. Kind regards. Just Another Baby?

Rated 5 out of 5 stars

Highly recommend

Really knowledgable and helped us make up our mind about car seat after hearing lots of different advice. Helpful with fitting and overall a very useful service. Have recommended to others and will continue to do so.

July 16, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Charlie is the best. For the first time parent I have been extremely impressed by help, support and navigation. Simply 5 stars!!!

July 11, 2022
Unprompted review
Just Another Baby? logo

Reply from Just Another Baby?

Thanks for taking the time to leave a review, it is much appreciated 😀

Rated 5 out of 5 stars

Perfect for First Time Parents!

Charlie was super helpful for us first time parents. We were able to test quite a few prams and car seats in our car to ensure we found products that fit prior to purchasing. Definitely recommend this shop!

July 5, 2022
Unprompted review
Rated 5 out of 5 stars

Pram purchase

The reason for my visit was to have a look at prams as there is hardly anywhere locally where you can actually test drive them in person. I was having a hard time choosing with such a vast amount available online. Charlie’s knowledge and advice was invaluable and there were so many options to look at in store. Once I had chosen my pram, the ordering process was quick and simple and when I collected Charlie gave me another run down of how everything worked. I cannot recommend her services enough and would definitely visit just another baby first for any other baby products.

June 26, 2022
Unprompted review
Rated 1 out of 5 stars

What a waste of time ordering from this…

What a waste of time ordering from this site. Nothing in stock. Refunded the money which took about 4 days.

Be careful as the stock on the website is not correct.

April 3, 2022
Just Another Baby? logo

Reply from Just Another Baby?

Apologies that the item that you ordered wasn't in stock and the other alternatives that were offered to you within a day of purchase weren't suitable. Depending on how payment was made refunds can sometimes take up to 4 working days.

Rated 5 out of 5 stars

Excellent service

Had such a great experience looking at prams and we were given lots of options and shown through all the details. We were also really grateful that we were offered to store our pram at her store until closer to my due date as she heard me mentioning I was looking for compact pram as our flat is smaller. Such excellent service and have recommended to others and will continue to do so.

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

Quality place

Quality place where Charlie gives fantastic advice and service. Been delighted with everything we've bought and will return as the baby grows.

January 8, 2022
Rated 5 out of 5 stars

Cannot fault the help and support

Cannot fault the help and support we received. All our questions were answered in a friendly, knowledgeable way. Each step of the process of ‘trying out’ options, placing an order etc have all been really easy and enjoyable.

December 5, 2021
Rated 5 out of 5 stars

Just Another Baby have been a delight to deal with

Just Another Baby have been a delight to deal with. After I ordered the wrong item, I phoned them up and it was a pleasant surprise to actually get to speak to someone who was super helpful and knew their products off the top of their head. They changed the item over to the correct one, with no additional admin charge.
Will definitely buy from them again.

October 30, 2021

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