Service carried out by the engineer was beyond reproach. He talked us through what work he would be carrying out in an articulate and very knowledgable manner. In addition, he explained the methods in... See more
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Keiron arrived at the appointed time and without hesitation got straight down to the task of Gold Servicing my hot tub. He kept me updated and explained things as he progressed. Notwithstanding that... See more
Very pleased with chap who carried out service-very thorough and took time to explain any questions we had. Disappointed to find there was a fault with the wiring which should have been sorted on last... See more
Love our hot tub. Not got a bad word to say about 'Just Hot Tubs' from ordering and delivery to present day. A few teething issues but service department always very plesant, knowledgeable and help... See more
Company replied
Company details
Written by the company
We are an established hot tub retailer with almost 20 years of expertise helping our customers find their perfect hot tub. Shop online or come and see us to get a closer look at our extensive range of hot tubs on offer. All of our hot tubs come with free delivery and installation and most include 0% finance options to get you going with your new lifestyle as soon as possible.
Contact info
8 Trusham Road, EX2 8QH, Exeter, United Kingdom
- 01392 247466
- contact@justhottubs.com
- justhottubs.com
Fantastic service
We received our new fabulous hottub today. Josh and Doug were fantastic...very professional,polite and extremely helpful. Josh went through all the instructions and nothing was too much trouble. Highly recommend
July 27, 2022
Unprompted review
Reply from Just Hot Tubs
Hi Gemma! Thank you for leaving us a 5* review and for recommending us. We hope you enjoy your new hot tub and if you have any questions, we are always here to help. I will make sure your kind comments are passed onto our technicians.
Thank you again from everyone at Just Hot Tubs :)
Hot tub service
Summer is here ,time for the hot tub to be serviced so I phoned JUST HOT TUBS and organised a suitable day for this to be carried out.
Tuesday 26/7/22 arrived and so did Scott, bang on time ( actually 10minutes early), introduced himself and started on the tub!
Every part of that tub was thoroughly cleaned , inside and out ( even the spiders and their webs ) , filters cleaned and all the electrics etc checked over .
The water was then refilled and the appropriate chemicals added .
Result:- one sparkly hot tub ……….
Scott did a fantastic job and I shall be asking for him next time.
July 27, 2022
Unprompted review
Reply from Just Hot Tubs
Hi Steph! Thank you for taking the time to leave us a 5* review for your recent Gold Spa Service. We always love to hear about our customers experiences and we hope you enjoy your sparkly hot tub. I will make sure your lovely comments regarding our technician are passed on.
Thank you again from everyone at Just Hot Tubs :)
Excellent service all the way through…
Excellent service all the way through the process we would definitely recommend Just hot tubs.
Be aware of possible additional costs including electrician and the possibility of having to use a crane!!
July 26, 2022
Unprompted review
Reply from Just Hot Tubs
Hello Mr Kenyon! Thank you for taking the time to leave us a 5* review and for recommending us. We hope you enjoy your new spa.
Thank you again from everyone at Just Hot Tubs :)
Sam did an excellent job removing the
Sam did an excellent job removing the
Scaling around the walls of the hot tub
Which had become like sand paper .
Nathan organised a shock treatment to
Reduce the ph levels to enable the scalaway to work .
Great job
July 26, 2022
Unprompted review
Reply from Just Hot Tubs
Hi Barry! Thank you for taking the time to leave us a review. I will make sure your kind comments are passed onto our team :)
Amazing customer service
Amazing customer service. I brought the hot tub for a house I was building and due to building delays I changed my delivery date numerous times, but that was absolutely fine with them and I only paid the deposit till the date it was installed. Would definitely recommend the gold service package which involves full clean and service every 3 months. Scott is my main contact at the company and he is so reliable, cheerful and professional when he comes to service the tub. Strongly recommend Just Hot Tubs and Scott for after sales service. Thank you guys!
July 25, 2022
Unprompted review
Reply from Just Hot Tubs
Hi Jenny! Thank you so much for taking the time to leave us a 5* review. We always love to hear feedback about our tubs and the service packages that we offer. I will make sure your kind comments regarding our staff are passed on.
Thank you again from everyone at Just Hot Tubs :)
Really very good
I found the whole experience of ordering delivery and installation very easy. The communication was good and the installation by Marcus was quick and efficient. The advice given worked and made the whole setting up really straightforward. The service and price were amazing
July 23, 2022
Unprompted review
Reply from Just Hot Tubs
Hello Dawn! Thank you for taking the time to leave us a 5* review. We hope you are enjoying your new spa and we are always around if you ever have any questions.
Thank you again from everyone at Just Hot Tubs :)
Completed the service as usual
Completed the service as usual. Very friendly as always
July 22, 2022
Unprompted review
Reply from Just Hot Tubs
Hi Richard! Thank you for taking the time to leave us a review for your recent Gold Spa Service :)
Excellent and prompt service as always
July 20, 2022
Unprompted review
Reply from Just Hot Tubs
Hi Paul! Thank you from everyone at Just Hot Tubs for taking the time to leave us a review :)
Brilliant service as usual
Brilliant service as usual . Very helpful answering a few queries I had . Amazed he still turned up on the hottest day of the year.
July 19, 2022
Unprompted review
Reply from Just Hot Tubs
Hello Judy! Thank you for leaving us a 5* review for your recent Gold Spa Service. We look forward to seeing you again soon :)
Annual service today by Just Hot Tubs
Annual service today by Simon - all good - efficient, pleasant and professional. Thanks.
July 19, 2022
Unprompted review
Reply from Just Hot Tubs
Hi Keith! Thank you for taking the time to leave us a 5* review. I will make sure your comments regarding our technician are passed along :)
Really happy with the tub I bought a…
Really happy with the tub I bought a year ago. Use it for recovery from sports plus leisure. Just had its first annual service, Scott did a great job. Happy with product and the service team.
July 15, 2022
Unprompted review
Reply from Just Hot Tubs
Hello Tom! Thank you for taking the time to leave us a review. We hope you continue to enjoy your tub for many more years to come.
Thank you from everyone at Just Hot Tubs :)
Gold Spa Service carried out by Scott
Gold Spa Service carried out by Scott. Arrived on time, very friendly, polite, knowledgeable, a consummate professional. Carried out a first class job. Spa looks like new. Highly recommended.
July 15, 2022
Unprompted review
Reply from Just Hot Tubs
Hi Alan! Thank you for taking the time to leave us a 5* review and for recommending our services. I will make sure your kind comments regarding our technician are passed along.
Thank you again from everyone at Just Hot Tubs :)
Fantastic service by Scott today
Fantastic service by Scott today. Efficient, professional and friendly as always.
July 14, 2022
Unprompted review
Reply from Just Hot Tubs
Hello! Thank you for taking the time to leave a 5* review for your recent Gold Spa Service. I will make sure your kind comments are passed onto our technician :)
Annual service by Scott
Annual service by Scott. Very professional, knowledgeable and personable. Answered all or worries and it turns out we’re doing a decent job at looking after our hot tub. Scott did a fab job in unbelievably quick time. The tub looks brand new again. Thanks Scott and thanks Justhottubs
July 13, 2022
Unprompted review
Reply from Just Hot Tubs
Hi Justin! Thank you for taking the time to leave us a 5* review and for your kind comments regarding our technician. We hope you continue to enjoy your hot tub.
Thank you again from everyone at Just Hot Tubs :)
Reply from Just Hot Tubs
Hi Richard! Thank you for taking the time to leave us a review and for recommending our services :)
First class after sales
Had my hot tub since September 2020 and only ever had one minor issue, the lights stopped working but with in 4 days Just hot tubs came out a fixed the problem so first class service from all at Exeter Hot Tubs ⭐️
July 9, 2022
Unprompted review
Reply from Just Hot Tubs
Hello John! Thank you for taking the time to leave us a 5* review. We hope you continue to enjoy your spa :)
Scott is always very pleasant and…
Scott is always very pleasant and knowledgeable if I have any questions. Really pleased with his work
Thanks so much
July 7, 2022
Unprompted review
Reply from Just Hot Tubs
Hi Cat. Thank you for taking the time to leave us a 5* review. I will make sure your kind comments are passed onto our technician :)
We had our hot tub installed yesterday…
We had our hot tub installed yesterday and Charlie and Dough done a fantastic job. Very friendly, professional and knowledgeable.
Whenever we needed to speak to someone regarding our order before delivery, the costumer service was also brilliant. Thank you
July 6, 2022
Unprompted review
Reply from Just Hot Tubs
Hi Kirsten. Thank you for taking the time to leave us a review. We trust you'll enjoy your new spa and if you ever have any questions, please do let us know.
Thank you from everyone at Just Hot Tubs
We chose a local, reputable company
We are so glad we chose a local, friendly and professional company to purchase our hot tub. Professional delivery, setup. Friendly advice every time and if we need extra chemicals they are just up the road. Will be using just hot tubs for our service as their customer service has been amazing throughout!
July 5, 2022
Unprompted review
Reply from Just Hot Tubs
Hello Mrs Toms. Thank you for taking the time to leave us a review. We hope you enjoy your new spa and if you ever need any assistance, please do let us know.
Thank you from all the team at Just Hot Tubs
Yes pleased with a service we had on…
Yes pleased with a service we had on our hot tub , man turned up early got straight on with job in hand . Very pleased
July 4, 2022
Unprompted review
Reply from Just Hot Tubs
Hi Jessica. Thank you for leaving us a 5* review for your recent Gold Spa Service :)
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