Highly recommend, the team responded promptly and gave me lots of details and were very quick with passing my case details across to the recommended solicitor. They picked up an issue which we didn’t... See more
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No response, lost a client with all the evidence, and case he took on by himself.
I would not go anywhere near these. I had contacted these on many occasions about an unconverted commercial property that were being let as a HMO that I was living in. They never responded after the first email.
As the adage says 'if you want a job doing do it yourself'. Thankfully I did as I knew they wouldn't be up for the challenge when all the evidence was there
Just want to praise Steven
Just want to praise Steven — he responds very quickly and was able to solve my issues, even referring me to the relevant organization. Very professional and efficient!
Actually they are very friendly and…
Actually they are very friendly and fast responded me. I’m very happy
Unbelievably patient, understanding and clear.
Me and my ex-housemates used their services after being evicted.
Our situation was very complicated and as we were going through the process after the eviction, all of us were scattered around London and abroad, so we were not very co-operative or clear as a group, but the team of JFT stuck with us through it. They were always very clear, patient, understanding of all our complications and willing to find solutions.
I definitely recommend and trust them.
Highly recommend
Highly recommend, the team responded promptly and gave me lots of details and were very quick with passing my case details across to the recommended solicitor. They picked up an issue which we didn’t even realise ourselves and were very helpful with what steps we could take for that issue. Thanks Justice For Tenants!
This service is designed to create a hope and waste of time
Phone is not being answered and make you wait forever for nothing and waste the time. The website has no proper contact details. Only available way is via Web Form where they ask to provide all the details and then never reply to the emails. This service is designed to create a hope and waste of time.
Very helpfull people
Their unwavering dedication
Their unwavering dedication, expert guidance, and loyal support were truly invaluable.
Despite being a small non-profit organization, their commitment to helping tenants is nothing short of remarkable.
I cannot recommend them highly enough!
When no one came to my aid
I had a time sensitive issue, it was suggested that I contact Law society, which I did. There was unlimited solicitors for my choosing however, no one could help me with my issue. I was on the verge of giving up, someone suggested Justice for Tenants, immediate response from JFT, the cloud over my head cleared. There is now movement. Absolutely appreciative of this organisation.
Thank you so much Justice for Tenants
They are very good at helping tenants retrieve their money
They are very good at helping tenants secure their money being fraudulently taken by landlords/agents.
Brilliant service
Brilliant service. Responses might take a while - be patient. They are a brilliant team and these cases can be incredibly complex (far beyond comprehension of the lay person). Overall journey for me has been 13-14 months, but it’s worth it. Thanks so much team.
Disappointing and Unhelpful Service
I am disappointed with the service I received. I provided my personal details and explained my issues, hoping for tailored advice or a direct conversation. However, instead of personalised assistance, I received a generic, lengthy reply that I could easily find online. This was not what I was expecting, and it did not help address my specific concerns. I expected more attentive and customised support. Very disappointed with the experience.
Justice for Tenants Team helped me…
Justice for Tenants Team helped me understand my rights and refereed me to a solicitor which I am very hopeful that they will help me recover my deposit back and get compensation which my previous estate agency refused to return and now ignoring my emails.
Team working for the average person!
The team were to-the-point and gave me clear advice and then referred me to a no-win, no-fee solicitor. Took a while to get a reply after my submission (understandable considering the small team!), but once I did the team were great.
Really glad this team exists
Justice for Tenants are on it!
The staff at Justice for Tenants were so great! Kind, empathetic, and clearly doing such good work to represent the underrepresented.
Even though it took a little while, for them to respond to my inquiry, once I had completed the appropriate contact form they were incredibly helpful. Be patient, they get a lot of inquiries, and they WILL get back to you.
Extremely helpful and reliable support
I have been absolutely overwhelmed by the support from Justice for Tenants. From the very beginning, they have been incredibly professional, kind, and patient, guiding us through every step of the process with our deposit issues. What felt like an impossible situation has been made manageable thanks to their expertise and persistence.
I am eternally grateful for the help we’ve received — not only for the outcome, but also for the reassurance and confidence they gave us along the way. I cannot recommend Justice for Tenants highly enough.
Hopefully for jusice
I contacted these people in desperation ,they gave me hope and contact for the correct solicitors to help me they DO NOT solve the problem ,but provide assistance ..
JFT are superheroes
JFT not only helped me once to defend and win my case against a London agency acting unlawfully against me, but they are doing it again!
I can't state this better: Justice For Tenants are tenants' personal superheroes and I would recommend them to anymore crossing the street in front of me.
Thank you warmly for your immense support.
Fast response rate and offered great advice and support
Steven and his team were great to deal with, they were prompt in getting back to me and keen to help escalate my case, in order to provide the necessary resources required to resolve my issue. I would highly recommend Steven, Humera and and Justice for Tenants, they actually do take the time to really understand the issues you're experiencing and put you in contact with the necessary parties that can further assist. Thanks for the support!
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