Just law Solicitors Reviews 99

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and professionalism of the staff, who are described as helpful, communicative, and efficient. Many people highlight the smooth and stress-free process they experienced, especially when navigating complex legal matters like property purchases and residency applications in Spain. Reviewers also frequently mention the company's social media presence, particularly their Facebook group, as a valuable source of free, factual advice and support. This resource is appreciated for its helpfulness and for fostering a supportive community for those considering a move to Spain.

What people talk about most

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and attention to... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Social media

Reviewers mention positive feedback about social media. Customers frequently praise the company's Facebook... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely fabulous service. From the Facebook group administered by John, to the service given by Belen, & Victoria along with the team in the office. Nothing as too much trouble, no matter how many... See more

Company replied

Rated 5 out of 5 stars

Anastasia, Belén, Marisa and the rest of the team at just law were outstanding, our application was handled so well, they really took the time to explain everything and help us along the way, they got... See more

Company replied

Rated 5 out of 5 stars

Just Law Solicitors have been amazing to work with! Over the past year, they helped us through every step of moving to Spain — purchasing our home, obtaining our golden visa, residency, wills, padrón,... See more

Company replied

Rated 5 out of 5 stars

We found JustLaw via their Facebook site and great reviews, they are an excellent team who helped us navigate gaining our Spanish residency with our Irish passports (one Irish, 1 UK as spouse) for Mal... See more

Company replied

Rated 1 out of 5 stars

Removed my last review however I feel it’s best it stays up; My review is similar to the review on Google however I will state it here on Trustpilot: It is with considerable deliberation tha... See more

Company replied

Rated 5 out of 5 stars

Fantastic company who run a Facebook group called Move to Spain which gives factual advice to anyone contemplating a move. John Towell runs the group with tact and diplomacy but does not suffer fools... See more

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Rated 5 out of 5 stars

Just Law Solicitors has an excellent Facebook page with lots of advice and support for those contemplating a move to Spain. John also has a podcast which I often listen to in the car on my way to or... See more

Company replied

Rated 5 out of 5 stars

Ana, Tindra & all of their team are a pleasure to deal with. They are very swift responding to everything, very professional & polite. I would highly recommend anybody seeking residency to Spain & it'... See more

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Rated 5 out of 5 stars

Fabulous, tremendous team. Our DNV experience was very smooth thanks for JLS. We had immediate answers to our concerns and direct communication every step of the way. Can't recommend highly enough. Th... See more

Company replied

Rated 5 out of 5 stars

Engaged the services of Justlaw for the purchase of a property in Spain. Excellent service from a very professional team. Answered any queries that we had promptly and provided excellent support throu... See more

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Rated 5 out of 5 stars

Did a great job with a property transfer that turned out much more complex than anticipated - and lengthy. Stayed with it all the way. Good at explaining Spanish property law concepts to a UK buyer.... See more

Company replied

Rated 5 out of 5 stars

Anastasia and her team made it as painless as possible to obtain our DNV & TIE cards. They explain & hold your hand throughout the process which can be onerous due to the legal red tape. Thanks for yo... See more

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Rated 5 out of 5 stars

Excellent service from Belen and her team in helping us purchase our house in Spain. Everything was clearly explained to us throughout. Their charges were very reasonable too. Many thanks

Company replied

Rated 5 out of 5 stars

Although based in Fuengirola, Just Law handled my property purchase in the Costa Blanca seamlessly, any concerns I had, about them being based over 200 miles away never materialised. I would recommend... See more

Company replied

Rated 5 out of 5 stars

Just Law handled my property purchase. They are VERY diligent, and the communication was always fantastic. If I had any questions, they responded very quickly throughout the process. A genuine 10/10 s... See more

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Rated 5 out of 5 stars

As a first-time buyer, I was apprehensive about the legal process. The team at Just Law Solicitors, particularly Belén and Victoria, made it completely straightforward and stress-free. I was guided... See more

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Rated 5 out of 5 stars

I found Just Law via their Facebook group. They are extremely professional and their advice has been invaluable.

Company replied

Rated 5 out of 5 stars

I recently had the pleasure of consulting with Ana Liabina regarding my move from the UK to Spain using my Irish passport, and I couldn't be more satisfied with the experience. From our first me... See more

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Rated 5 out of 5 stars

John Trowell is knowledgeable, honest and has provided me with excellent advice . Having decided to move to Spain the process and legal obligations were explained to me thoroughly and I would certainl... See more

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Rated 5 out of 5 stars

Excellent, particularly the facebook group for FREE information. John Towell is a particularly good admin. specially when getting rid of any troublesome instigators threatening to leave 1 star without... See more

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Rated 5 out of 5 stars

Anastasia and team were fantastic. Just Law delivered exactly what they promised.

Company replied

Rated 5 out of 5 stars

Wonderful service, expert and professional. We are in the process of preparing to move to Spain and Just Law came highly recommended, and I can see why. Excellent communication, exceptional knowledge... See more

Company replied

Rated 5 out of 5 stars

Really professional service, understanding and helpfull. Quick response by phone or e-mail

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Rated 5 out of 5 stars

We recently worked with Ana and the team for our investor visa renewal process, and we are extremely grateful for their professionalism and support throughout. We have also used their services for v... See more

Rated 5 out of 5 stars

We received truly exceptional service from Belen and the rest of the team at Just Law. Instructions as to what we were required to do and what we could expect the legal processes and timeframes to be,... See more

Rated 5 out of 5 stars

We used Just Law to handle the legal aspects of our property purchase in Spain. Although the property was located in a different region from their office, this did not cause any issues at all. Our e... See more

Company replied


Company details

  1. Legal Services

Written by the company

Your Law Firm in Spain. Native English Speaking Lawyers and staff. Est.1992


Contact info

4.8

Excellent

TrustScore 5 out of 5

99 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very professional

Very professional, helpfull and with a superior attitude to the customer. I honestly could say that during our cooperation all our expectations have been understood and lawyers went above and beyond to achieve a final goal and help us to purchase a property. Which in our case was not so easy process to do, but despite that Belen and the team demonstrated behavior of helpfulness, genuine interest, and respect to customer. Thanks!

October 25, 2022
Unprompted review
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Reply from Just law Solicitors

Many thanks Dovile, it was a pleasure to act for you. Regards. Marisa

Rated 1 out of 5 stars

Unable to recommend and I would advise to proceed with caution

At best, I can only describe our experience with this firm as highly disappointing; they appeared utterly outclassed by an opposing solicitor with defeat in every aspect of our instructions.

As clients, we felt as if we were constantly under threat of being dropped; when we were challenged or asked for clarification, it was one occasion, turned into false and self-serving allegations of abuse.

This is the email claimed to be abusive

"I refer you to my opening statement, "I have to confess to feeling in a very difficult position as I am finding your responses both challenging and a little intimidating, which is very distressing given you are supposed to be representing our best interests.”

In this response you in fact validate our fears and concerns, the concern that you sought to achieve this outcome has driven this fear. A firm with empathy would have addressed our concerns and provided reassurance, however you simply seized on the most negative interpretation of what was a request for help and reassurance.

Your response leave my wife and I in an extremely distressed position, was this your intention?"

Is this really how an abusive email reads or how an abusive client acts in correspondence?

We have now instructed a different firm, and in retrospect, dropping us as a client has created a night and day difference; now, we have introduced a new firm.

October 12, 2022
Unprompted review
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Reply from Just law Solicitors

You instructed ourselves in 3 different court matters over a few years. We have acted for you and advised you as to your best options according to the law here in Spain. The lawyer overseeing your file has 34 years of legal experience.

You demanded that we make further claims that were not possible under Spanish law and we advised you of the same. You didn’t accept our advice.

Further you demanded that 2 civil actions were joined together when this was not possible in law and again you were advised of the same. We specifically advised that you had to bring a separate civil action.

You asked for documents to be provided voluntarily by the other party. We requested the same according to Spanish law. When the documents were not forthcoming we explained that the next step was to pursue a legal action. You didn’t want to do this. You then breached our client care standards by abusing one of our lawyers in writing.

As a result of this repeated abuse we had no option but to terminate our relationship. This termination was done in a way so as not to prejudice you and the files were returned to yourself and the account was settled. As you no doubt appreciate we have to adhere to a strict ethical code and protect our staff in the workplace.

Following the email you quoted we informed you that we can not continue to represent you because the relationship between lawyer and client is based on trust and you didn’t trust us.

You answered and informed us we have two options firstly to continue to advise you according your instructions, which were not legally possible or secondly you would make a claim against ourselves.

We can not accept that a client acts in this way.

We have, of course, retained a copy of the file.

Rated 4 out of 5 stars

We would definitely use Just Law Solicitors again.

Marisa made it clear to us that our experience of buying a property in Spain would be different than that in the UK, and she was right!
We had great support from all the team and were pleased that Belen was our lawyer and patiently took us through the many issues we didn't understand. Praise to everyone else who helped and in particular Victoria who was really helpful in sorting out utility accounts and the 'niggly' bit's of liaison with the various parties.
If we buy another property in Spain, we'll use Just Law Solicitorsfor sure.

July 22, 2022
Unprompted review
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Reply from Just law Solicitors

Thank you for your review. We always strive for a 5 star review. We note that we have received 4 stars.

We would like to take this opportunity to ask if there is anything more we can do for you.
Regards

Rated 5 out of 5 stars

A very professional team

A very professional team! Salma and Pablo helped with my residency case and provided me with very useful advice regarding my tax situation. I highly recommend Just Law Solicitors!

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

We would highly recommend the services…

We would highly recommend the services of just law solicitors. They helped us with an issue with a holiday we booked that was affected by the covid pandemic. They assisted us in getting the holiday that we had paid for and made the whole process smooth. We are English so the fact they could act on our behalf in Spanish was great. Massive thanks to everyone at just law. Thankyou.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

We have recently used Just Law…Highly Recommended

We have recently used Just Law Solicitors to arrange our Spanish Wills and the service has been excellent throughout! They have always responded to questions very promptly, undertake video calls to explain everything, arranged appointments at the notary and generally just provided a great service. As we reside in the UK they have taken away a lot of the stress and anxiety and the whole process was smooth, a bonus was that we were able to undertake all communications in English. Particular mention to Belen who was really helpful, would definitely use them again for legal matters and highly recommend.

March 16, 2022
Unprompted review
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Reply from Just law Solicitors

Many thanks for your comments. Regards

Rated 5 out of 5 stars

A law firm you can rely on

I was recommended Just Law Solicitors by a friend and I have not been disappointed. They are great English speaking lawyers that are professional, responsive and go out of their way to help. Pablo Ferrer in particular is a rising star helping me with numerous tax queries. Not only is his knowledge superb, he goes out of his way to help you with any query you may have (for me this has included not just tax but property and residence queries also). My time in Spain has run so much more smoothly because of him.

November 22, 2021
Unprompted review
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Reply from Just law Solicitors

Many thanks for your kind comments.

Rated 5 out of 5 stars

Spanish/US tax obligations

Pablo Ferrer and his team helped me get a good understanding of my tax obligations in Spain. I found them to be very friendly, professional, knowledgeable and very helpful. I look forward to working with Pablo in the near future for all matters Spain/US taxes related.

November 20, 2021
Unprompted review
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Reply from Just law Solicitors

Many thanks for your comments we really apppreciate your kinds words. Best regards

Rated 5 out of 5 stars

Highly recommended!

I started using Just Law Solicitors in 2020. I'm really happy with the service from Pablo Ferrer, who has assisted me with my tax returns, autonomo registration and ongoing taxation matters. As someone who is new to living in Spain, unfamiliar with the tax system and with limited Spanish language skills, I found Pablo's professional, prompt and clear advice and services to be invaluable. Highly recommended.

November 17, 2021
Unprompted review
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Reply from Just law Solicitors

Many thanks for your kind words. Do not hesitate contact us for further legal needs. Regards

Rated 5 out of 5 stars

Great Legal Assistance

Very helpful support and assistance from Pablo Ferrer Medina, who helped me not only with understanding the legal implications, but also gave me some very good advice on the translation, and then provided particularly sound and useful advice for resolving some fairly complicated legal issues. Pablo was always timely and comprehensive in his responses, and I found him to be extremely professional, but at the same time very friendly and approachable, and went above and beyond what would normally be expected in his efforts for me. He offered very good value for his legal expertise / services, so from my perspective he is most definitely highly recommended.

November 17, 2021
Unprompted review
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Reply from Just law Solicitors

Many thanks for your comment, we really appreciate it. Regards

Rated 5 out of 5 stars

Helped me with an unjust dismissal

Helped me with an unjust dismissal. I got fast and great help and the good part for me was that they could do everything in english.

November 8, 2021
Unprompted review
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Reply from Just law Solicitors

Thanks Mikael, It was a pleasure to help you with your legal matter in Spain

Rated 5 out of 5 stars

Quality and Excellence

The whole team were fantastic. Proactively calling me to give status updates, always being available to take my calls. They provided a top quality service and excellent advice. I would only ever use this company in future.

August 11, 2021
Unprompted review
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Reply from Just law Solicitors

Many thanks!! It was a pleasure to work for you. Regards

Rated 5 out of 5 stars

Purchasing property in Spain

Purchasing property in Spain requires the best advisor and lawyer. Marisa and her professional team was a pleasure to work with and ensured a smooth transaction when buying our first property in Spain. I can strongly recommand Just Law Solicitors, Marisa and her fantastic team. Great communication, prompt responses and efficient. Muchas gracias / Mange tak!

August 8, 2021
Unprompted review
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Reply from Just law Solicitors

Many thanks for your comments. Best regards

Rated 5 out of 5 stars

Thank you Laura Maycock @J S Law

Today is our competition day. We were only able to achieve it thanks to the tireless efforts of our conveyancer Laura Maycock. To find someone with such patience and professionalism seems rare these days so thank you Laura. I can’t recommend both her and J S Law enough. If this is the modern way then more power to them. Thanks again for all your efforts and support. John Davies.

June 29, 2021
Unprompted review
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Reply from Just law Solicitors

Many thanks!!

Rated 1 out of 5 stars

Avoid at all costs

Avoid, Totally unprofessional the worst so called company I have ever used, I trusted them to help paid 270.00 euros and got NOTHING from IT they use unskilled people who know nothing about your case then you have to explain to them so they understand !!
JOKE go with certified company who use all professionals its to risky to waste time and money a lesson learnt !

June 28, 2021
Unprompted review
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Reply from Just law Solicitors

Good afternoon Mrs. Eldred, we have read your comments, I am sorry that you feel that you have had a bad experience with ourselves. We have been in business since 1992 and have a huge number of satisfied clients. This matter could have been easily resolved without you leaving a negative review.

You made an acronym form a translated into English of name of a Spanish document (amongst many of them we required you). You asked for this document by using the acronym at a time when I was convalescing after a car crash. My Secretary did not understand your request, she does speak three languages fluently but this acronym is not used by anyone in Spain, only by you.

At no time did you use the Spanish name of the document or the English translation, if you had done so we would have been able to help you, as we have for our other clients.

You then decided to not go ahead with the application. From 22 July 2020, we were waiting to hear from you until your email on the 14th April 2021, this email was answered on 15th April 2021 asking for your bank details to settle your account and issue a refund of your monies. As of 28rh June 2021 we are still awaiting your bank details. As soon as we receive them we will do the transfer. Instead of leaving an incorrect review you could have sent your bank details or answered my email of 15th April 2021.

I appreciate that you won’t change your comment on the site but we are highly skilled professionals with some 30 years of legal experience, our view is that this as an incorrect and defamatory comment.

If you send us your bank details as requested we will settled your file and your client´s account.

Rated 5 out of 5 stars

Fantastic service they can help with…

Fantastic service they can help with the most and if things not going as planned they are swift go assist and make a new plan reaching the goal in the end anyway. I used them for a range of services from residencia, will, drivers license and so on.

May 20, 2021
Unprompted review
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Reply from Just law Solicitors

Many thanks Anders, It has been a pleasure working for you. Please, do not hesitate to contact us for further legal matters

Rated 5 out of 5 stars

Advocate and Law Services

I used their services to get NIE and SSN. It was excellent and quick service. The communication and coordination of steps were perfect.

April 19, 2021
Unprompted review
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Reply from Just law Solicitors

Many thanks Michal.

Rated 5 out of 5 stars

Just law Solicitors honest review

I would absolutely recommend those guys to anyone. They dealt with all the admin I had to sort out before moving for work in Spain. They are very responsive both on the phone and via emails.
They speak perfect English.
Special mention to Tania who was my person of contact there.

April 15, 2021
Unprompted review
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Reply from Just law Solicitors

Many thanks!! It was a pleasure helping you with your legal needs in Spain

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