Just law Solicitors Reviews 99

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and professionalism of the staff, who are described as helpful, communicative, and efficient. Many people highlight the smooth and stress-free process they experienced, especially when navigating complex legal matters like property purchases and residency applications in Spain. Reviewers also frequently mention the company's social media presence, particularly their Facebook group, as a valuable source of free, factual advice and support. This resource is appreciated for its helpfulness and for fostering a supportive community for those considering a move to Spain.

What people talk about most

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and attention to... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Social media

Reviewers mention positive feedback about social media. Customers frequently praise the company's Facebook... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely fabulous service. From the Facebook group administered by John, to the service given by Belen, & Victoria along with the team in the office. Nothing as too much trouble, no matter how many... See more

Company replied

Rated 5 out of 5 stars

Anastasia, Belén, Marisa and the rest of the team at just law were outstanding, our application was handled so well, they really took the time to explain everything and help us along the way, they got... See more

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Rated 5 out of 5 stars

Just Law Solicitors have been amazing to work with! Over the past year, they helped us through every step of moving to Spain — purchasing our home, obtaining our golden visa, residency, wills, padrón,... See more

Company replied

Rated 5 out of 5 stars

We found JustLaw via their Facebook site and great reviews, they are an excellent team who helped us navigate gaining our Spanish residency with our Irish passports (one Irish, 1 UK as spouse) for Mal... See more

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Rated 1 out of 5 stars

Removed my last review however I feel it’s best it stays up; My review is similar to the review on Google however I will state it here on Trustpilot: It is with considerable deliberation tha... See more

Company replied

Rated 5 out of 5 stars

Fantastic company who run a Facebook group called Move to Spain which gives factual advice to anyone contemplating a move. John Towell runs the group with tact and diplomacy but does not suffer fools... See more

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Rated 5 out of 5 stars

Just Law Solicitors has an excellent Facebook page with lots of advice and support for those contemplating a move to Spain. John also has a podcast which I often listen to in the car on my way to or... See more

Company replied

Rated 5 out of 5 stars

Ana, Tindra & all of their team are a pleasure to deal with. They are very swift responding to everything, very professional & polite. I would highly recommend anybody seeking residency to Spain & it'... See more

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Rated 5 out of 5 stars

Fabulous, tremendous team. Our DNV experience was very smooth thanks for JLS. We had immediate answers to our concerns and direct communication every step of the way. Can't recommend highly enough. Th... See more

Company replied

Rated 5 out of 5 stars

Engaged the services of Justlaw for the purchase of a property in Spain. Excellent service from a very professional team. Answered any queries that we had promptly and provided excellent support throu... See more

Company replied

Rated 5 out of 5 stars

Did a great job with a property transfer that turned out much more complex than anticipated - and lengthy. Stayed with it all the way. Good at explaining Spanish property law concepts to a UK buyer.... See more

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Rated 5 out of 5 stars

Anastasia and her team made it as painless as possible to obtain our DNV & TIE cards. They explain & hold your hand throughout the process which can be onerous due to the legal red tape. Thanks for yo... See more

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Rated 5 out of 5 stars

Excellent service from Belen and her team in helping us purchase our house in Spain. Everything was clearly explained to us throughout. Their charges were very reasonable too. Many thanks

Company replied

Rated 5 out of 5 stars

Although based in Fuengirola, Just Law handled my property purchase in the Costa Blanca seamlessly, any concerns I had, about them being based over 200 miles away never materialised. I would recommend... See more

Company replied

Rated 5 out of 5 stars

Just Law handled my property purchase. They are VERY diligent, and the communication was always fantastic. If I had any questions, they responded very quickly throughout the process. A genuine 10/10 s... See more

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Rated 5 out of 5 stars

As a first-time buyer, I was apprehensive about the legal process. The team at Just Law Solicitors, particularly Belén and Victoria, made it completely straightforward and stress-free. I was guided... See more

Company replied

Rated 5 out of 5 stars

I found Just Law via their Facebook group. They are extremely professional and their advice has been invaluable.

Company replied

Rated 5 out of 5 stars

I recently had the pleasure of consulting with Ana Liabina regarding my move from the UK to Spain using my Irish passport, and I couldn't be more satisfied with the experience. From our first me... See more

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Rated 5 out of 5 stars

John Trowell is knowledgeable, honest and has provided me with excellent advice . Having decided to move to Spain the process and legal obligations were explained to me thoroughly and I would certainl... See more

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Rated 5 out of 5 stars

Excellent, particularly the facebook group for FREE information. John Towell is a particularly good admin. specially when getting rid of any troublesome instigators threatening to leave 1 star without... See more

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Rated 5 out of 5 stars

Anastasia and team were fantastic. Just Law delivered exactly what they promised.

Company replied

Rated 5 out of 5 stars

Wonderful service, expert and professional. We are in the process of preparing to move to Spain and Just Law came highly recommended, and I can see why. Excellent communication, exceptional knowledge... See more

Company replied

Rated 5 out of 5 stars

Really professional service, understanding and helpfull. Quick response by phone or e-mail

Company replied

Rated 5 out of 5 stars

We recently worked with Ana and the team for our investor visa renewal process, and we are extremely grateful for their professionalism and support throughout. We have also used their services for v... See more

Rated 5 out of 5 stars

We received truly exceptional service from Belen and the rest of the team at Just Law. Instructions as to what we were required to do and what we could expect the legal processes and timeframes to be,... See more

Rated 5 out of 5 stars

We used Just Law to handle the legal aspects of our property purchase in Spain. Although the property was located in a different region from their office, this did not cause any issues at all. Our e... See more

Company replied


Company details

  1. Legal Services

Written by the company

Your Law Firm in Spain. Native English Speaking Lawyers and staff. Est.1992


Contact info

4.8

Excellent

TrustScore 5 out of 5

99 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service for residency process in Spain

I paid for their services to help me through the residency process in Spain. This is something that can be done on your own but with a lot of headache and frustration, especially if you're new to Spain and don't know how their bureaucracy works. They walked me through the whole process step by step, minimizing the stress involved and ensuring everything was done right, which was especially important to me with Brexit coming into effect. I'd recommend them to anyone else in a similar situation to me, they were very helpful!

April 11, 2021
Unprompted review
Just law Solicitors logo

Reply from Just law Solicitors

Hello Jack, many thanks for your kind words, it was a pleasure to help you. Best regards

Rated 5 out of 5 stars

This fantastic team have recently…

This fantastic team have recently overseen both my property purchase and Spanish residency application, with successful outcomes in both respects. Friendly, multilingual, and above all, efficient.

April 5, 2021
Unprompted review
Just law Solicitors logo

Reply from Just law Solicitors

Many thanks Mattew, it is a pleasure helping you with your legal matter in Spain. Best regards

Rated 5 out of 5 stars

Just Law Solicitars - very professional team

Just Law Solicitors offered myself and other colleagues fantastic services in obtaining my residency in Spain prior to the 31st December Brexit deadline.

Their customer service was great throughout the process and they continually proved to be a reliable and trustworthy support network. Marisa and her team were fantastic! Special mention to Tania; a true professional and an excellent point of contact. I would strongly recommend @JustLawSolicitors to anyone requiring services in Law.

March 29, 2021
Unprompted review
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Reply from Just law Solicitors

Many thanks for your comments, it was a pleasure to help clients like you. Regards

Rated 5 out of 5 stars

I am a UK citizen who recently moved to Spain

I recently moved to Spain. I acquired the services of Just Law Solicitors to obtain my NIE and Spanish Residency. They took control of these matters and they worked very efficiently and stress free as possible. Very professional firm would highly recommend. I will use them for future services here in Spain. Gracias a todos!

March 19, 2021
Unprompted review
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Reply from Just law Solicitors

Thank you for your review it was very much appreciated.
It was our pleasure to help.
Regards

Rated 5 out of 5 stars

Happily recommended - multiple times

Having worked in law in the UK, trained as a legal executive nothing prepared me for the legal nightmare of property and family law here in Spain. Marisa has help me promptly, affordably and efficiently on a number of occasions. I happily have recommended her to friends, and will continue to do so. Good communication and understanding in English.

March 17, 2021
Unprompted review
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Reply from Just law Solicitors

Raichel, thank you for your review it was very much appreciated. It was our pleasure to help. Regards Marisa Moreno. Senior Lawyer

Rated 5 out of 5 stars

Excellent experience

I am extremely happy with JustLaw. Tania was excellent, very responsive, helpful, knowledgeable and I felt confidence in the progress at all stages. I arrived in Spain late December not knowing if I was too late to get residency. Tania encouraged and reassured me, helping me through the process. Payment structure was clear and reasonable. Very happy I used JustLaw! Thank you.

March 3, 2021
Unprompted review
Rated 1 out of 5 stars

I would strongly recommend staying away…

I would strongly recommend staying away from this company.
They are overpriced, and very underperforming.

We used them to get our NIE numbers in Spain, and have deeply regretted using their "services".
I asked them for a full list of the charges, so I could decide on whether to use them, and the list they gave was only a partial list, so after we had started paying them, there were suddenly more charges.
The whole point of using them, was so we wouldn't have to travel anywhere and have to take time off work. Suddenly we had to do that as well, despite not having to do this being the whole point.
Otherwise we could do it for free ourselves.

And of course, once they had our money, it started taking them days to respond to emails and if they said they were going to do something, we had to chase them relentlessly to get any kind of update on what was going on.

And now, finally, they are not even sending us out cards.

Do yourself a huge favour, and stay away from them.
We wish we had.

Edit:
What a hilarious reply, and exactly what we have come to expect from them. This is how they treat someone who has paid them a lot of money for not very much work.
You would have thought that a law firm would have an ethical and moral responsibility to not lie.
Terrible, and it shows why you should stay away from them.
Edit 2021.01.29;
I have tried again to resolve this amicably, and they admit in writing that I am a customer, so why they would lie in their reply here is anyone's guess.
Instead of resolving this, they resort to being rude and threatening.

January 21, 2021
Unprompted review
Just law Solicitors logo

Reply from Just law Solicitors

You are not a client of ours.

In case that you are using a fake name, I have to say that this could be a criminal offense according to Spanish Law.

Anyway, with your review you are lying regarding our services and this could be a defamation criminal offense too.

We are warning you that we reserve our right to take legal actions against you.

Update October 2021: We took legal actions against this person, that used a fake name on this website, and he has been orded by the Court to pay us all our fees and expenses. We of course, tried to resolve this matter amicably before issuing legal precedings.

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