I have only recently discovered Just My Look and I am entirely grateful that I did. Their service is fast and efficient and their prices are truly competitive. I have made my second purchase from th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order was dispatched very shortly after placing it, was sent with Royal Mail 48 HR delivery and arrived extremely well packed. The Miniml lavender hair conditioner I ordered is perfect for my long... See more
I am a regular returning customer of Just My Look. I stumbled across them when looking online a while back. They have some great beauty finds and a lot of go to regulars for great prices. Every so... See more
Just what I wanted. Beauty works travel hairdryer surpassed my expectations it’s perfect in its size for travel and everyday use at home for my medium length hair. Looks amazing and silent enough. Ve... See more
Company details
Written by the company
Your one stop shop for all of your favourite beauty essentials. For free delivery on thousands of products, visit our website! 💋
Contact info
United Kingdom
- customerservices@justmylook.com
- justmylook.com
4.3
Excellent
83K reviews
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Cancelled my order after taking…
Cancelled my order after taking payment, as they had incorrectly priced an item. Customer service didn’t apologise or offer any kind of resolution other than to pay the new higher price!
May 20, 2026
Unprompted review
Great price!
Great price! I liked the cellophane packaging as it makes it look more expensive. Came quickly in the post.
May 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Really poor service from this company…
Really poor service from this company on this occasion
May 9, 2026
Reply from Justmylook
Hello,
Thanks for your review.
We can see our customer care team has reached out to resolve this for you.
Justmylook x
Awful company who can’t get a simple…
Awful company who can’t get a simple order correct and the customer service team is also awful. Take your custom elsewhere
May 21, 2026
Unprompted review
Reply from Justmylook
Hello,
Thanks for your review.
Please can you supply your order ID?
Justmylook x
Great customer service before and after purchase
The customer service both before and after purchase is amazing. Queries are responded to quickly and accurately. Great company.
May 21, 2026
Unprompted review
Excellent customer service
Excellent customer service. Product was delivered speedily good value for money
May 15, 2026
Fast and efficient delivery ,v pleased.
May 8, 2026
Lovely blanket just as advertised
Lovely blanket just as advertised. Very pleased. Delivered on time.
May 8, 2026
Great selection of products
I have ordered from here for years for various products, never disappointed. Easy online ordering, great prices with a huge selection of products, very quick delivery and very good communication with emails.
Highly recommend
May 8, 2026
Reasonable prices
Reasonable prices, great freebies (which I ended up ordering) and good speed delivery! Really pleased with my purchase and would use website again!
May 8, 2026
Excellent value
Excellent value, options and fast service. I have been recommending this site to my work colleagues.
May 8, 2026
Justmylook? Just wonderful.
Having recently discovered this website, I have been placing quite a few orders for various perfumes and hair care products.
I have to admit to being very, very impressed with the range of products available and the excellent pricing strategy of Justmylook.
I know that this will be one of my regular marketplaces for many of my beauty purchases from now on.
The shipping times and the way that all packages have been so well protected only adds to the wonderful impression this company makes.
I highly recommend Justmylook. Just wonderful.
May 15, 2026
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