I have only recently discovered Just My Look and I am entirely grateful that I did. Their service is fast and efficient and their prices are truly competitive. I have made my second purchase from th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order was dispatched very shortly after placing it, was sent with Royal Mail 48 HR delivery and arrived extremely well packed. The Miniml lavender hair conditioner I ordered is perfect for my long... See more
I am a regular returning customer of Just My Look. I stumbled across them when looking online a while back. They have some great beauty finds and a lot of go to regulars for great prices. Every so... See more
Just what I wanted. Beauty works travel hairdryer surpassed my expectations it’s perfect in its size for travel and everyday use at home for my medium length hair. Looks amazing and silent enough. Ve... See more
Company details
Written by the company
Your one stop shop for all of your favourite beauty essentials. For free delivery on thousands of products, visit our website! 💋
Contact info
United Kingdom
- customerservices@justmylook.com
- justmylook.com
4.3
Excellent
83K reviews
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Justmylook
Hello,
Thanks for your review.
We can see our customer care team has issued a full refund for your order.
Justmylook x
Great shop!
The whole experience was positive. The price was very competitive and good offers( free mystery bag and 3 for 2 offer). It dispatched quickly and they bubblewrapped with paper so the package was very secure! I highly recommend it everyone l!
May 15, 2026
Grainy texture
The product arrived in good time. However, it is grainy. I have used it for a long time and it has always been smooth.
May 8, 2026
Reply from Justmylook
Hello,
Thanks for your review.
Please can you email customerservices@justmylook.com and we will work to resolve this for you.
Justmylook x
Speedy delivery
Very quick delivery and very well packaged. Easy to use website with excellent choice of products . Thank you
May 15, 2026
Fabulous website
Fabulous website, full of amazing products. Very easy to navigate around website. Super speedy delivery and packaged extremely well. I am always thrilled with my products.
May 13, 2026
Ordered the heat protection spray
Ordered the heat protection spray.
Excellent price.
Packaged very carefully and was delivered very promptly.
Happy with the product.
May 15, 2026
Really good
Been wanted to get this fragrance since i was 16 finally got round to getting it for myself and its great! And at a really great price too!
May 20, 2026
Prompt delivery with royal mail and…
Prompt delivery with royal mail and able to collect from my post office
May 8, 2026
The ordering process was really quick t…
The ordering process was really quick t The delivery was within a couple of days t The price of the perfume I ordered which was estee lauder youth dew was the best price I have seen and it was packaged in prestige condition thank you justmylook .
May 8, 2026
great service and a great product at a…
great service and a great product at a decent price.
May 15, 2026
Fudge setting spray First class products and service .
First class products and service .
May 8, 2026
First Class service, again!
I couldn't be happier! Ordered some products for my hair care routine. Checkout is easy and quick to complete. Delivery service was fast as well (normal delivery, I didn't pay extra). They were packed well in the box.
May 14, 2026
Arrived promptly and the price was…
Arrived promptly and the price was amazing.Would definitely use again
May 15, 2026
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