I have only recently discovered Just My Look and I am entirely grateful that I did. Their service is fast and efficient and their prices are truly competitive. I have made my second purchase from th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order was dispatched very shortly after placing it, was sent with Royal Mail 48 HR delivery and arrived extremely well packed. The Miniml lavender hair conditioner I ordered is perfect for my long... See more
I am a regular returning customer of Just My Look. I stumbled across them when looking online a while back. They have some great beauty finds and a lot of go to regulars for great prices. Every so... See more
Just what I wanted. Beauty works travel hairdryer surpassed my expectations it’s perfect in its size for travel and everyday use at home for my medium length hair. Looks amazing and silent enough. Ve... See more
Company details
Written by the company
Your one stop shop for all of your favourite beauty essentials. For free delivery on thousands of products, visit our website! 💋
Contact info
United Kingdom
- customerservices@justmylook.com
- justmylook.com
4.3
Excellent
83K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great value and quick delivery
Great value and quick delivery
The mystery box had amazing products inside. Definitely worth the value
February 28, 2026
Justmylook is a new site i visited…
Justmylook is a new site i visited recently and they had some lovely products at even greater prices, i ordered 2 items for my first order. They were as promised arrived quickly and free delivery also. I have since ordered more products and i am very happy with all the items ive bought and their professional service. I highly recommend.
May 15, 2026
brilliant
quick delivery, cheapest uk retailer and huge range of products
May 20, 2026
Unprompted review
Super fast delivery of my products at…
Super fast delivery of my products at superb prices!
Win win! 🌟🌟🌟🌟🌟
May 13, 2026
Beautiful smelly at handsome price 😜
Was able to order with ease and at a price I found to be acceptable. Order arrived on time and was in sound condition.
Very pleased with my purchase, would highly recommend and will definitely use again 👍🏻
March 19, 2026
Love ordering from here always pleased…
Love ordering from here always pleased with everything so far
May 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Justmylook
Hello,
Thanks for your review.
We can see our customer care team has issued a full refund for your order.
Justmylook x
Great shop!
The whole experience was positive. The price was very competitive and good offers( free mystery bag and 3 for 2 offer). It dispatched quickly and they bubblewrapped with paper so the package was very secure! I highly recommend it everyone l!
May 15, 2026
Grainy texture
The product arrived in good time. However, it is grainy. I have used it for a long time and it has always been smooth.
May 8, 2026
Reply from Justmylook
Hello,
Thanks for your review.
Please can you email customerservices@justmylook.com and we will work to resolve this for you.
Justmylook x
Speedy delivery
Very quick delivery and very well packaged. Easy to use website with excellent choice of products . Thank you
May 15, 2026
Fabulous website
Fabulous website, full of amazing products. Very easy to navigate around website. Super speedy delivery and packaged extremely well. I am always thrilled with my products.
May 13, 2026
Ordered the heat protection spray
Ordered the heat protection spray.
Excellent price.
Packaged very carefully and was delivered very promptly.
Happy with the product.
May 15, 2026
Really good
Been wanted to get this fragrance since i was 16 finally got round to getting it for myself and its great! And at a really great price too!
May 20, 2026
Prompt delivery with royal mail and…
Prompt delivery with royal mail and able to collect from my post office
May 8, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.