My order arrived promptly and everything I ordered in good condition. My only problem was finding that the organic brown rice is not suitable for milk allergy sufferers I therefore can't use it sadly.... See more
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A one-stop shop for health food, drink, and household products - Just Natural, Organic Kitchen, Soakin bath salts, Clipper Tea, Meridian peanut butter, Nairn's oatcakes, Prima Italia organic pasta, Natracare, Balanced CBD, Whole Earth, Green People, an...
Contact info
210 Mauretania Road, Nursling Industrial Estate, SO16 0YS, Southampton, United Kingdom
- (023) 8127 7005
- customerservices@clfdistribution.com
- justnatural.co.uk
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Wrong photo of product
I bought these raisin boxes for my daughter to give to her class at school on her birthday. The photo on the website of the packaging had a drawing a little girl on it but this was not what I was sent. My daughter was very disappointed.
Nothing bad to say
Nothing bad to say. I ordered what I needed and it was delivered well packed couple of days later with Evri ( which I really like )
Brilliant product and quick delivery
Good old-fashioned service.
Delivery on time. Goods packaged well. Courier waited to hand parcel in.
Great US product selection!
Great product selection which is not possible to source in the UK. Also delivery was faster than anticipated. Thank you
Top marks for products, packaging and customer service
The products, packaging and customer service are all fantastic. The delivery courier used on my most recent order delivered a parcel that looked as though it had been handled rather, erm, aggressively! I contacted Just Natural and they immediately sent me a replacement jar of the product that had suffered the damage. The packaging is environmentally friendly, and substantial enough to (ordinarily) protect glass jars and bottles. On this occasion, the parcel did look as though it had been dropped from a height, or gone through some sort of battle, but only one jar had broken of the several I had ordered. Excellent work!
NIce stuff, arrived quickly
Prompt delivery of everything I ordered. All present and correct and carefully packed.Nice stuff arrived quickly
Key items missing with no replacement
I made an order with Just Natural because they had a vegan chocolate bar I liked. I bulked up my order with other stuff like canned goods, and when it arrived (very quickly) I got everything but the chocolate bars!! And one other item was badly damaged since it had pressed up against cans with no protection. I asked for them to resend the chocolate bars and instead they just offered a refund. While I understand to them it might be a fine solution, it was not to me.
Update: I have used Just Natural many times now and the delivery is always quick and they deal with any questions quickly. While there is often issues with some items being a little damaged, generally the items are good and the service is good. I therefore believe they deserve 4 stars
I have got one package broken and all…
I have got one package broken and all over the box and I emailed them and they got it sorted with a refund.
Would buy again.
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