My order arrived promptly and everything I ordered in good condition. My only problem was finding that the organic brown rice is not suitable for milk allergy sufferers I therefore can't use it sadly.... See more
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Delivered on time - not yet tried.
I wanted to buy some compots for my grandchildren who were here on holiday from France, but the only place that used to sell them no longer had any. I ordered online from Just Natural and they deli... See more
Great natural products. I always buy our toothpaste from Just Natural: several choices, fluor free. The service is also very good, orders never take too long to arrive and never missed any.
Company details
Written by the company
A one-stop shop for health food, drink, and household products - Just Natural, Organic Kitchen, Soakin bath salts, Clipper Tea, Meridian peanut butter, Nairn's oatcakes, Prima Italia organic pasta, Natracare, Balanced CBD, Whole Earth, Green People, an...
Contact info
210 Mauretania Road, Nursling Industrial Estate, SO16 0YS, Southampton, United Kingdom
- (023) 8127 7005
- customerservices@clfdistribution.com
- justnatural.co.uk
3.2
Average
110 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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No customer service.
Ordered three items, only two arrived. No reply to emails re this.
October 7, 2022
Unprompted review
I would give this website a wide berth
I bought the well pure water purifier in 2021 for £879 from just natural. It stopped working a week after installation. I called just natural several times and emailed several times, not one response from them, not even an acknowledgement. I had to resort to buying bottled water. I reported to my bank, just natural didn't respond to my bank either. Thankfully, my bank refunded me and I was able to buy another product from a responsible company
April 15, 2022
Unprompted review
Really lovely online health food shop
Really lovely online health food shop. Lots and lots of products from Organic pantry items to ethical bath and body products.
Fast shipping and well packaged. Would recommend and use for all my Vegan needs.
December 3, 2021
Unprompted review
I don’t often leave reviews but in this…
I don’t often leave reviews but in this instance I feel it is warranted, the customer service was amazing, it was due to my error in ordering, the customer team were patient and accommodating and resolved the issue!,genuinely thank you Just Natural.
April 8, 2021
Unprompted review
I have ordered over 5 times now and I…
I have ordered over 5 times now and I am pleased, quick dispatch and delivery and very good customer service. Only once the rice bag was slightly open from the transfer as it is compostable bag but other than that I can't find any flaw.
March 3, 2021
Unprompted review
Packaging and delivery...Awful experience
I am familiar with the brand since my local Health shop do store Just Natural products ...However he is closed at present, due to covid-19. I decided to order on line for a substantial food order of over £50.
Products are fine!
Packaging and delivery were awful. Most of all the items were loose in the carton box. Ripped bags...An absolute horror!
No follow-up on order either...
Get you act together... CRM is crucial in our days.
February 17, 2021
Unprompted review
Dark chocolate covered brazil nuts…
Dark chocolate covered brazil nuts ..... inferior product. worst I have ever tasted
the product is made with the cheapest ingredients. the chocolate tasted like palm oil and sugar ..the brazil nuts are so tiny, dry old and tasteless,... I thought they had made a mistake and they were old almonds.
Very expensive ...so I have paid for a load of palm oil, preservatives and sugar. yuk. shame on you will never trust any of your products now.
June 10, 2020
Unprompted review
Very bad experience with their customer…
Very bad experience with their customer services. Awful product. My first order will be the last order.
May 7, 2020
Unprompted review
This company has the worst customer…
This company has the worst customer service you will ever experience! Stay away from them! if you loose products in shipment, do a refund, dont argue it and put it on the customer!! DISGUSTING! DO NOT SHOP THERE!!!
April 24, 2020
Unprompted review
My order was processed and dispatched…
My order was processed and dispatched quickly, customer service was fantastic. I'll definitely be buying from again in the future and wouldn't hesitate to recommend them to anyone.
April 15, 2020
Unprompted review
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