Just Vehicle Solutions Reviews 298

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and professionalism of the staff. Many people appreciate the clear communication and smooth processes, making their interactions stress-free. The pricing is frequently mentioned as competitive, offering great value for money. However, some customers also noted issues with communication and accountability, describing experiences with dismissive and unprofessional behavior from a specific individual. A few other people felt that their vehicle was not properly prepared, and there were concerns about certain operational practices.

What people talk about most

Service

Consumers find service to be positive, highlighting the helpfulness and professionalism of the staff. Many... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Price

Users describe positive interactions with price, consistently finding it reasonable and competitive. Many... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent and... See more

Value for money

People report positive experiences with value for money. Customers consistently find the vehicles to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went above and beyond. Booked a car but when I got it home to load a wheelchair into the boot realised I hadn’t booked a big enough car….called just vehicle solutions and they were amazing. Upgraded t... See more

Rated 5 out of 5 stars

I’d like to thank Rob again for providing excellent customer service. He kept us updated throughout the whole process, which made everything smooth and stress-free. I would definitely recommend th... See more

Rated 5 out of 5 stars

Collection and drop off really well organised by very friendly and helpful staff. Car was exactly what we wanted. Very clean inside and out. Excess mileage charge was clearly explained on collection a... See more

Rated 5 out of 5 stars

Very accommodating and excellent value. Cars are quite new so for the cost, it's worth it. The pre-inspection as well was thorough and some marks/scratches were picked up before handover which is nice... See more


Company details

  1. Vehicles & Transportation

Written by the company

Are you looking to lease a vehicle for your business? Just Vehicle Solutions specialise in the contract hire of cars and commercial vehicles for businesses all across the East Midlands. Whether you need a car for 6-12 months or a commercial vehicle for ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

298 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Short Term Car Hire

Convenient, reasonably priced polite efficient service , booked a car at short notice with no problem, returned earlier than expected and got a partial refund. Will definitely use these again.

May 8, 2026
Rated 5 out of 5 stars

Worth going back to

The car was delivered well before my stated time and I was given a walk around inspection of confirmed blemishes. It was an automatic which was a little weird getting used to but it drove very well.
Upon return, the checking process was swift and my deposit was returned within an acceptable timeframe.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Hired a brand new vw transporter van…

Hired a brand new vw transporter van for just a day, booked on line, used their insurance. Trouble free collection. Very friendly staff, I went slightly over the mileage limit but left more diesel in the van. Wasn't charged any extra for the mileage for which I'm very grateful. Returned 24 hours later and just afew minutes to hand back. Will definitely use again as great value for money for the spec of vehicle. Many thanks

April 28, 2026
Rated 5 out of 5 stars

Great company

Great company, amazing brand new car and the process was seamless! Jake was very helpful and went above and beyond.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I’d like to thank Rob again for…


I’d like to thank Rob again for providing excellent customer service. He kept us updated throughout the whole process, which made everything smooth and stress-free. I would definitely recommend this company for your business.

Patrick

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service as always. Vehicle nice and tidy, good value for money too! Will continue to use Just Vehicles as haven’t found anyone better!! 5*

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Went above and beyond

Went above and beyond. Booked a car but when I got it home to load a wheelchair into the boot realised I hadn’t booked a big enough car….called just vehicle solutions and they were amazing. Upgraded to other car at no additional cost so we could have our family day out. Collection (both times 😂) and drop off very quick and professional experience. Have no hesitation in recommending this company and will definitely use again.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Helpful and friendly staff. Quick professional service. Very happy with my choice. Would definitely go back to Just Vehicle Solutions if I ever needed to rent a vehicle again.

April 13, 2026
Rated 5 out of 5 stars

Straight forward

Straight forward, good tidy vehicles and friendly and efficient staff.
I will 100% hire again.

March 27, 2026
Rated 5 out of 5 stars

Customer service puts competitors to shame

Needed vehicle at very short notice, which was provided within 48hrs. Process was very efficient, thorough and transparent. When collecting vehicle, Lee took his time to show me all the functions of the vehicle, allowed me to take my time to fully inspect the vehicle. Amazing customer experience at a great family business, highly recommend

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

A very good experience!

I was very happy with the whole experience of hiring a van with Just Vehicle Solutions. They were helpful, polite, professional and friendly people.I will use them again.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

2nd time I’ve used the JVS van hire…

2nd time I’ve used the JVS van hire service. I really can’t say enough about these guys, they are friendly, can’t do enough for you and everything is straightforward with the booking, collection and return.

I definitely won’t go anywhere else to hire a vehicle.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Kia sportsge

Just hired a car from just vehicle solutions very reasonable didn’t try to get more hire money with add ons car perfect for what I needed service counter guy explained everything in laymen’s terms would defo use again x

March 6, 2026
Unprompted review

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