Just Vehicle Solutions Reviews 

324
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick and simple collection and drop-off processes, as well as the overall smooth and straightforward experience. The staff are frequently described as friendly, helpful, professional, and accommodating, often going above and beyond to assist customers. Many people appreciate the exceptional customer service, noting the clear explanations, personalized approach, and quick response times. Reviewers also find the pricing to be very reasonable and competitive, often cheaper than other companies, with no hidden fees. However, some people were dissatisfied with poor communication and a lack of accountability, experiencing delays that left them without a vehicle. A few other people also felt that some of the company's actions were unprofessional.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting the fantastic, first-class, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as excellent, amazing, and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive and reasonable rates... See more

User experience

People report positive experiences with user experience, consistently describing the process as quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We hired two vans from Just Vechicle Solutions. Their customer service was excellent, being accommodating when we had to change our plans. The collection and drop off process was quick and simple with... See more

Rated 5 out of 5 stars

Went above and beyond. Booked a car but when I got it home to load a wheelchair into the boot realised I hadn’t booked a big enough car….called just vehicle solutions and they were amazing. Upgraded t... See more

Rated 5 out of 5 stars

Collection and drop off really well organised by very friendly and helpful staff. Car was exactly what we wanted. Very clean inside and out. Excess mileage charge was clearly explained on collection a... See more

Rated 5 out of 5 stars

I have used J.V.S before and they are my go to people if i require a van to move larger items around. I hired a van recently to collect a sofa and the service i get from all at J.V.S is fantastic. Com... See more


Company details

  1. Vehicles & Transportation

Written by the company

Are you looking to lease a vehicle for your business? Just Vehicle Solutions specialise in the contract hire of cars and commercial vehicles for businesses all across the East Midlands. Whether you need a car for 6-12 months or a commercial vehicle for ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

324 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(324)

118 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, no hidden charges or complications. The rice quoted is what we paid and van was great (vw transporter) and very economical.
Lee couldn't have been more helpful very happy with everything.

December 9, 2025
Rated 5 out of 5 stars

Great service.

Prompt, very helpful and a great service given. Staff very friendly nothing to much trouble. Will definitely use again and would recommend to all our friends and family.

November 28, 2025
Rated 5 out of 5 stars

Hassle-Free 9-Month Business Lease with Just Vehicle Solutions

Just Vehicle Solutions delivered an excellent service for our business. Rob was incredibly efficient, and the finance approval was quick and hassle-free. The vehicle we collected was brand new and exactly as described. Overall, it was a smooth, straightforward experience, and the 9-month lease is working our perfectly for our needs. Highly recommended.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Lee was extremely helpful both times when I needed a van last minute, excellent service and great prices ⭐️⭐️⭐️⭐️⭐️

November 18, 2025
Rated 5 out of 5 stars

Great Service

Great Service

The booking was easy, price fair and friendly service. I had a query before the booking and was given some extra leaway on the return of the vehicle (which wasn't needed in the end). Would use again and recommend.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great service given by Lee

Great service given by Lee, absolute pleasure and peace of mind in dealing with Just Vehicle Solutions. This was my third time hire and as usual spit and span car. Great Job Team, keep it up.
Thanks,
Eric Ratan Dabdi

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

100% Recommended!!

Lee was great, very professional, polite and friendly. He had all the necessary checks and paperwork done on arrival, gave me a good walk round the van and I was on my way quickly.
I will definitely be using them again when we move into our new home, and will recommend them to anyone needing to hire a vehicle.

October 21, 2025

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