Kate London 

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Rated 1 out of 5 stars

SCAM SCAM So annoyed I did not come to trustpilot first, all these bad reviews with mine now one of them. PRODUCT: Rubbish, long wait only to be utterly disappointed at end result, poor... See more

Rated 1 out of 5 stars

I wish I had come to trustpilot and read the reviews first because I was also SCAMMED ! Devastated because I wouldn’t have sent them back. I’m not expecting a refund now. Very unhappy that they... See more

Rated 1 out of 5 stars

Scam dropshipping company. Advertised as quality clothes made with natural fibres but they are just cheap, polyester shirts that neither look as advertised in design or colour. Steer well clear. Terri... See more

Rated 1 out of 5 stars

Advert misrepresents the product. Shirts advertised as 100% cotton were 100% polyester. Chinese product. Return cost £24. Six weeks later and counting still no refund (£63.00 expected). Kate London tr... See more

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Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Biggest pile of s%#t ive ever seen

Biggest pile of s%#t ive ever seen
I waited 3 weeks for 2 pairs of loafers, the only thing I can do is throw them away and chalk this one down to experience.
Cheap chinese knock offs they're not suede they stink of cheap plastic and even cheaper glue.. and I would have to return them to China at my expense.
I should have checked Trust pilot.
absolutely awful...
Just brought a pair from Loake ( should have done that in the first place).

June 11, 2024
Unprompted review
Rated 1 out of 5 stars

Returns will cost you!

This is a company shipping goods from China. If you need to make a return, expect to pay for it yourself. Worse, they 'green-wash'; it: 'We strive for sustainability and endeavor to minimize our ecological footprint as much as possible. For this reason, we unfortunately do not offer free returns.'

Should have named the company Kate Zheijlang!

June 13, 2024
Unprompted review
Rated 1 out of 5 stars

Scandalous. The product description is false and…

The product description is false and the shirt falls well below acceptable standards.
In addition, your returns policy is completely inadequate. To mask non refund of postal charges behind dubious environmental claims is a disgrace. With a return address in China, your company is in effect preventing proper trading practice.
Your company is based on a sham.

June 13, 2024
Unprompted review
Rated 1 out of 5 stars

Do not order fomm this company

Do not order form this company. i agree with all the comments. why are not facebook taking down the advert.. its a criminal activity and they are crooks. the quality is abysmal, false information is been provided from the product details and the final product is disgraceful. they take down these comments on their site

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a complete sham

This company is a complete sham. I was fooled by the Trust Pilot ratings on their website, but should have checked the Trust Pilot website as the ones they show are all fake. They have taken my money but not delivered my jacket. Keep giving false excuses and are now ignoring me. Do not use this company under any circumstances. I will now have to take other means to get my money back.

June 14, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute crap

Absolute crap. Nothing like the Facebook advert. Completely oversized, crappy material, crappy design and style. Bunch of Chinese scammers make it out to look like English Company. Why aren't they banned from advertising yet?? They are showing a whole load of false Trust Pilot reviews on their site as well.

June 13, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. They take your money, send awful quality clothes and then when attempting a re-fund - give you an address in China and you have to pay to return them.

June 13, 2024
Unprompted review
Rated 1 out of 5 stars

What a terrible company

What a terrible company - ordered a shirt over 3 weeks ago and still not received. Shirt never received. Supplier tried to get me to cancel chargeback so they could refund me (unlikely they would) but Mastercard supported my refusal. Don’t be pressurised into cancelling a chargeback.

June 13, 2024
Unprompted review
Rated 1 out of 5 stars

How I wished I checked Trustpilot…

How I wished I checked Trustpilot before ordering I agree with all comments there. Shirts nothing like Facebook advert, poor quality and design, went straight in the bin and had to take £70 hit on the chin absolute con. Beware!

June 13, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid. False Trust Pilot reviews on their website, clothes take ages to arrive (from China) and look nothing like the website photos.

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

Scam: Facebook should be ashamed

Facebook should really be ceasing advertising. This product is from China, 100% polyester as the label shows with a collar from the 1970s it’s so large. Unless you are going to a fancy dress do not buy and if you do stay well away from naked flames. As all other reviewers indicate this is a scam site.

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this Company

I ordered two shirts from this company. When they arrived they were nothing like the picture in the advert and of poor quality.
There was no free return form in the parcel so I returned them to the "return" address on the label. I also emailed the company after doing this telling them that I had returned the shirts.
Despite having said I had returned the shirts to the address on the label of the parcel I was told to send the shirts to China. I was also told they did not offer free returns because it encourages us to be more mindful about our purchases and their impact on out planet and that they prioritize the Earth. Really!
They have not returned my money and so I have contacted my credit card company regarding the situation.
Looks like a scam .

June 6, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid at all cost

Avoid Avoid Avoid at all cost its a con they will take your money then rip you off, the company or con people are in China you will be very lucky to receive anything at all.
Take my advice im a victim !!!!

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Terrible quality and as mentioned, you have to pay for shipping back to China — probably more than the price of the shirt

June 11, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER ANYTHING…

I ordered a shirt which eventually arrived. The tiny package should have been a warning. The shirt inside was a joke and nothing like the shirt I ordered. The package showed a return address in Southall but the email I received from them shows a return address in China - I'll return to the Southall address and initiate a recharge via my credit card - clearly a scam - their website shows 5 star reviews - made up too.

June 9, 2024
Unprompted review
Rated 1 out of 5 stars

Beware

Beware! Their website says it has nearly 10,000 4-5 star reviews on trustpilot which is clearly a lie. DO NOT USE THIS COMPANY

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

Beware if you need to make a return

The item I received hung like a sack, nothing at all as well fitted as in the web site image. What they don't tell you is that all the items come from China and if you want to return one you have to send it back to China at your exspense! Poor quality clothing, poor after sales service. Buy elswhere

May 31, 2024
Unprompted review

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