SCAM SCAM So annoyed I did not come to trustpilot first, all these bad reviews with mine now one of them. PRODUCT: Rubbish, long wait only to be utterly disappointed at end result, poor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wish I had come to trustpilot and read the reviews first because I was also SCAMMED ! Devastated because I wouldn’t have sent them back. I’m not expecting a refund now. Very unhappy that they... See more
Scam dropshipping company. Advertised as quality clothes made with natural fibres but they are just cheap, polyester shirts that neither look as advertised in design or colour. Steer well clear. Terri... See more
Advert misrepresents the product. Shirts advertised as 100% cotton were 100% polyester. Chinese product. Return cost £24. Six weeks later and counting still no refund (£63.00 expected). Kate London tr... See more
Breach of guidelines
A total scam
A total scam. I feel like such an idiot. Bought two shirts, which are nothing like the ones advertised. The material quality and stitching are terrible. When I asked about returns, they gave me some guff about wanting to save the planet by not paying for returns - and the address of Wang Maoqin (alias Kate London I assume) is in Zheijlang
A complete con - avoid
i am so annoyed as being wary of offers on social media (Instagram for me in this instance) I had been reassured by alleged positive reviews on the site. The reality is that the products did arrive but were absolute rubbish, poor quality, not even any pretence with any branding, polyester instead of cotton etc.
They have responded and I have also been given a China return address.
HAS ANYONE RETURNED GOODS AND BEEN REFUNDED? I am sceptical and suspect it would include sending more money after bad
Scam??
I think this company is a scam…my order hasn’t arrived, the alleged order number doesn’t work and no contact.
Kate London ? Scam?
Kate London advertise through Facebook and other such platforms.
At the moment I’m very sceptical that my £100 order has actually beenndespatched and the whole thing isn’t a scam.
On their website they include Trustpilot images of 9000+ good reviews, but when coming through Trustpilot to check, it seems their account has been suspended because of breaches of rules and regulations. Have I lost my £100? I’ll report back if my order doesn’t arrive in next 24/48 hours
Not a uk or Europe country
The company is not uk or European based. country. Returns a nightmare and they ask you to send to an address in china. We are expected to pay for the postage!!
AVOID AT ALL COSTS
NO STARS! Avoid this company at all costs.
Totally misled by fake reviews.
Poor quality goods - nothing like the photos.
Based in Greece.
Returns have to be sent to China.
DO NOT ORDER ANYTHING FROM THEM
I would give them 0 stars if it were…
I would give them 0 stars if it were possible. Nothing on their Instagram or website warns you that these are cheap Chinese products. They are ripping you off and have fake Trustpilot reviews on display. There is no easy way to return goods or get a refund. Wish I'd looked at the real Trustpilot before ordering from them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
