Kate London 

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Rated 1 out of 5 stars

SCAM SCAM So annoyed I did not come to trustpilot first, all these bad reviews with mine now one of them. PRODUCT: Rubbish, long wait only to be utterly disappointed at end result, poor... See more

Rated 1 out of 5 stars

I wish I had come to trustpilot and read the reviews first because I was also SCAMMED ! Devastated because I wouldn’t have sent them back. I’m not expecting a refund now. Very unhappy that they... See more

Rated 1 out of 5 stars

Scam dropshipping company. Advertised as quality clothes made with natural fibres but they are just cheap, polyester shirts that neither look as advertised in design or colour. Steer well clear. Terri... See more

Rated 1 out of 5 stars

Advert misrepresents the product. Shirts advertised as 100% cotton were 100% polyester. Chinese product. Return cost £24. Six weeks later and counting still no refund (£63.00 expected). Kate London tr... See more

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Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A total scam

A total scam. I feel like such an idiot. Bought two shirts, which are nothing like the ones advertised. The material quality and stitching are terrible. When I asked about returns, they gave me some guff about wanting to save the planet by not paying for returns - and the address of Wang Maoqin (alias Kate London I assume) is in Zheijlang

June 1, 2024
Unprompted review
Rated 1 out of 5 stars

A complete con - avoid

i am so annoyed as being wary of offers on social media (Instagram for me in this instance) I had been reassured by alleged positive reviews on the site. The reality is that the products did arrive but were absolute rubbish, poor quality, not even any pretence with any branding, polyester instead of cotton etc.
They have responded and I have also been given a China return address.
HAS ANYONE RETURNED GOODS AND BEEN REFUNDED? I am sceptical and suspect it would include sending more money after bad

May 24, 2024
Unprompted review
Rated 1 out of 5 stars

Scam??

I think this company is a scam…my order hasn’t arrived, the alleged order number doesn’t work and no contact.

May 30, 2024
Unprompted review
Rated 1 out of 5 stars

Kate London ? Scam?

Kate London advertise through Facebook and other such platforms.
At the moment I’m very sceptical that my £100 order has actually beenndespatched and the whole thing isn’t a scam.
On their website they include Trustpilot images of 9000+ good reviews, but when coming through Trustpilot to check, it seems their account has been suspended because of breaches of rules and regulations. Have I lost my £100? I’ll report back if my order doesn’t arrive in next 24/48 hours

May 18, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

NO STARS! Avoid this company at all costs.
Totally misled by fake reviews.
Poor quality goods - nothing like the photos.
Based in Greece.
Returns have to be sent to China.
DO NOT ORDER ANYTHING FROM THEM

May 20, 2024
Unprompted review
Rated 1 out of 5 stars

I would give them 0 stars if it were…

I would give them 0 stars if it were possible. Nothing on their Instagram or website warns you that these are cheap Chinese products. They are ripping you off and have fake Trustpilot reviews on display. There is no easy way to return goods or get a refund. Wish I'd looked at the real Trustpilot before ordering from them.

May 20, 2024
Unprompted review

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