Have been going to Katie’s for years. Wouldn’t use anyone else. She is a lovely person who treats my cat with lots of care and love. Would 100% recommend her to anyone looking for a brilliant pet... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Maggie, our small black & white smoothie cockapoo had her first ‘professional’ wash & dry with a slight ear trim today . We thought it would be a good idea as she is going to board with Katie for a ho... See more
I have a temperamental cockapoo who really doesn't like being groomed. Many other groomers had voiced concerns, Katie didn't even hesitate, "bring him in, he'll be fine". She has a great way with dogs... See more
My dog Riley won’t let me do much to him grooming wise but he behaves himself while being groomed at Katie’s Pet Heaven which is because I think he feels relaxed during his appointment. He always lo... See more
Company replied
Company details
Written by the company
Welcome to Katie’s Pet Heaven! My name is Katalin Balatincz and I have been working in this industry as a qualified dog groomer for 22 years since I have earned my degree in my home country in Hungary. I have worked in the UK as a mobile groomer since 2016. Year by year I try to expand my knowledge more with different courses; I am also interested in Asian fusion freestyle grooming. As of 2020, with thanks to a high demand of old, loyal and new clients who return to my service, I have been able to push my business even further and open my own salon. The side of the salon has free parking for customers available at any time. Katie’s Pet Heaven will always welcome any size and any breed of cats and dogs. I will always strive to find the best and new different grooming techniques and products to achieve the maximum customer satisfaction. My business aim is to always give the best standard of service, whilst giving your lovely fur babies the care and attention they need.
Contact info
40 Bell Lane, GU170NW, Blackwater, Camberley, Surrey, United Kingdom
- +447384467430
- info@katiespetheaven.com
- katiespetheaven.com
Great 1st time experience
Easy to book, felt confident with the checks they carried out. Friendly staff and as it was the first time for my dog, and my first experience, the atmosphere was welcoming for both of us. Groom was excellent and sympathetically done, he didn't lose his character, my dog was happy and relaxed with the experience.
July 8, 2022
Unprompted review
Sweet smelling furries
Thank you for making my sprockers look and smell divine. Clipped beautifully for the the summer. Friendly and efficient service.
June 29, 2022
Unprompted review
Reply from Katie's Pet Heaven
Thank you so much
Huge accomplishment
My girls look awesome, feel fantastic, and smell amazing! They are Shih Tzus, and they are not the best at submitting to anything; so, the fact that they can return home looking so fantastic and not stressed out is a huge accomplishment on your part!
June 29, 2022
Unprompted review
Reply from Katie's Pet Heaven
Thank you for your kind words.
I took our puppy for her groom today…
I took our puppy for her groom today and she came out looking amazing. Katie did exactly what was asked and by far was the best groomer we’ve ever used. Layla came out happy and bouncy, whereas with past groomers, she has left shaking and upset. Thank you so much this will be our regular groomers from now onwards x
June 13, 2022
Unprompted review
Reply from Katie's Pet Heaven
Thank you so much. We are happy to see you again.
Long Haired GSD
Katie worked wonders with my long haired GSD, even managed to get rid of his matted bloomers, and he smells great! I would definitely recommend her.
June 1, 2022
Unprompted review
Reply from Katie's Pet Heaven
I am glad you like it.
Wish I'd found Katie's earlier
Wish I'd found Katie's before I went to another groomer in Crowthorne in January, got charged £60 with them for my small dog, and no where near a good a job as Katie's who charged £38. Will be going to Katie's from now on. Many thanks for making Dora even more beautiful than she already is!
May 26, 2022
Unprompted review
Both my dogs look amazing
Both my dogs look amazing, I’m really pleased with the service, this was their first time today, the staff were very friendly and the grooming salon is very well decorated with lots to keep the dogs entertained, we’re so pleased with booked in with Katie’s pet heaven again, 100% recommended
May 12, 2022
Unprompted review
Excellent service I have been having…
Excellent service I have been having Katie cut my Schitzu and Tea Cup Yorkshire terrier now for over three year always cut immaculate already booked her again for six weeks
May 11, 2022
Unprompted review
Reply from Katie's Pet Heaven
Thank you Marti,see you soon again.
Very happy with the groom that Pedro…
Very happy with the groom that Pedro had with Katie today. The most important thing for me was that Pedro was happy and relaxed following his experience 😁
May 3, 2022
Unprompted review
Reply from Katie's Pet Heaven
Thank you very much. he is a sweet little man.:))
Outstanding service
Outstanding service - brilliant groomers - over the moon. Already booked my jet appointment
March 31, 2022
Unprompted review
Reply from Katie's Pet Heaven
Thank you and happy to see you again
Great experience, a real dog person.
I have a temperamental cockapoo who really doesn't like being groomed. Many other groomers had voiced concerns, Katie didn't even hesitate, "bring him in, he'll be fine". She has a great way with dogs, he fought, as expected, but she did a marvellous job. I'll be taking him back for sure, hoping he gets more used to her over time.
March 24, 2022
Unprompted review
Professional & Friendly
1st visit with Katie today for our 5 month old Cavapoochon puppy. Very professional and superb job. Katie was very patient as he didn't like the dryer too much. He came out looking very handsome and smelling great too!! We would highly recommend Katie's Pet Heaven and have booked in our Cockapoo aswell 👍
March 1, 2022
Unprompted review
Reply from Katie's Pet Heaven
Thank you very much.
Looking forward to see you soon. X
Excellent local dog grooming
Katie took care of my blind from birth Rough Collie beautifully. The groom was exactly how it should be….no over cutting, lots of stripping out, and she followed the perfect Rough Collie shape. I would highly recommend.
February 10, 2022
Unprompted review
Reply from Katie's Pet Heaven
Thank you Janet,she is an amazing girl.
My pleasure work with her.
Very pleased with my dogs grooming
Very pleased with my dogs grooming, did everything I asked for. Would highly recommend this groomer.
Karen.
January 30, 2022
Unprompted review
Reply from Katie's Pet Heaven
Thank you so much Karen
Absolutely brilliant service and care…
Absolutely brilliant service and care for my mainecoon cat who had a lot of hair to groom! All the matting removed and a happy cat now!
My two doggies are now booked in for theirs.
So happy to have found a local groomer !!!!
January 17, 2022
Unprompted review
Reply from Katie's Pet Heaven
He was absolutely calm and your help make it easier.
I am happy you are my client now .😁
Friendly and professional grooming…
Friendly and professional grooming service. As a nervous dog owner whose dog can be a bit of a pickle at times Katie put our minds at rest and was excellent at grooming and looking after our dog. Would highly recommend and will definitely be returning.
January 10, 2022
Unprompted review
Reply from Katie's Pet Heaven
Thank you very much for your kind words Lorraine .
Always nice to read a happy client reviews.
See you and Bertie back soon . :)
Beautiful Grooming!
My cairn terrier has been beautifully groomed by Katie for years. I highly recommend her.
December 5, 2021
Unprompted review
Reply from Katie's Pet Heaven
Thank you so much, Laura for the amazing 5-star review!
Highly recommended
Very happy with my girls cut! She looks and smells amazing! So patient and caring towards my dog. Katie was running early so phoned me to see if I would be happy for her to come sooner. Very impressed. Highly recommend
December 2, 2021
Unprompted review
Reply from Katie's Pet Heaven
Thank you Chloe, she's a proper girl. She enjoyed every minute of pampering 🙂
Rollie and Snowie
Both my Westies feel comfortable being washed and groomed in the mobile van and are always pleased to see Katie. Well done on your great service. We hope the salon goes well and hope you continue with the van to come to our home thanks again
December 1, 2021
Unprompted review
Reply from Katie's Pet Heaven
Thank you,definitely I'll sort it how can I do mobile too.😘
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.