I ordered a gilet the north face the 09/01/2023 on keller-sports.it, i recived the e-mail with the receipt and the number of the order and nothing else. I did't recive any comunication either the... See more
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Very bad handling of returened goods - which where not worn at al and in the undamaged original packaging. They use TWINT in Switzerland but do not return the money if you return goods. Much unlick... See more
You took my payment on 03 December 2022. 10 days later and your tracking reference is still unrecognised. Despite not telling me the truth that my order had shipped. I have had to open a PayPal disput... See more
Quick delivery even though shipping to the UK. Great product range and great prices. I needed to return a couple of items and this was really quick and I had the money back in my account within a c... See more
Company replied
3.2
Average
6K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Reply from Keller Sports
Hello Tasos,
We are glad that you are so satisfied with the delivery time of the goods.
Thank you very much for this feedback.
Sporty greetings,
Your Keller Sports Team
Adidas Ultra Boost günstig
March 2, 2022
Reply from Keller Sports
Hallo Dietmar,
danke, dass du dir die Zeit für diese gute Bewertung genommen hast.
Es freut uns sehr, dass du mit Keller Sports zufrieden bist.
Sportliche Grüße,
dein Keller Sports Team
Reply from Keller Sports
Hallo Matijas,
es freut uns, dass dir die bestellten Produkte so gut gefallen.
Vielen Dank, für dieses Feedback.
Sportliche Grüße,
dein Keller Sports Team
Supershop 1a
February 20, 2022
Reply from Keller Sports
Hallo Giancarlo,
vielen Dank für deine tolle Rückmeldung und das erfreuliche Feedback.
Wir freuen uns, dich demnächst wieder begrüßen zu dürfen.
Sportliche Grüße,
dein Keller Sports Team
Was für Laden… best ever!!!!
February 12, 2022
Reply from Keller Sports
Hallo Vincenzo,
wir freuen uns über dein tolles Feedback! Vielen Dank, dass du dir die Zeit dafür genommen hast.
Wir wünschen weiterhin viel Freude mit deinen neuen Sportartikeln.
Sportliche Grüße,
dein Keller Sports Team
Top Online Shop
February 3, 2022
Reply from Keller Sports
Hallo,
vielen Dank für deine Nachricht und dafür dass du dir die Zeit genommen hast, unser Unternehmen zu bewerten.
Wir freuen uns, dass sie zufrieden waren und wünschen dir ganz viel Spaß mit dem erworbenen Produkt.
Sportliche Grüße,
dein Keller Sports Team
Top Onlineshop
February 3, 2022
Reply from Keller Sports
Hallo,
vielen Dank für deine Nachricht und dafür dass du dir die Zeit genommen hast, unser Unternehmen zu bewerten.
Wir freuen uns, dass sie zufrieden waren und wünschen dir ganz viel Spaß mit dem erworbenen Produkt.
Sportliche Grüße,
dein Keller Sports Team
Reply from Keller Sports
Hallo Daniel,
es freut uns, dass dir die bestellten Produkte so gut gefallen.
Vielen Dank, für dieses Feedback.
Sportliche Grüße,
dein Keller Sports Team
Abysmal customer service
January 28, 2022
Unprompted review
Reply from Keller Sports
Hello,
Thank you very much for your feedback.
We apologize very much for the inconvenience caused and for not being able to meet your expectations regarding our service in this case.
In order to give us a better picture, please email us with some information (order number, customer number) to info@keller-sports.com. We will try to find a quick solution and will get back to you asap.
With sporty greetings,
Your Keller Sports Team
Reply from Keller Sports
Hallo KTL,
vielen Dank für deine tolle Rückmeldung und das erfreuliche Feedback.
Wir freuen uns, dich demnächst wieder begrüßen zu dürfen.
Sportliche Grüße,
dein Keller Sports Team
Great company to deal with thanks again
January 16, 2022
Reply from Keller Sports
Hello James,
We appreciate your great feedback! Thank you very much for taking the time to do so.
We wish you further joy with your new sporting goods.
Sporty greetings,
Your Keller Sports Team
Very efficient service
Very efficient service, easy-to-use website, customer service responds fast, the products are sent quickly, interesting premium discount when premium membership, frequent deals !
January 16, 2022
Reply from Keller Sports
Hello VD,
Thank you for taking the time to give us a feedback.
We are delighted to know that you are satisfied with our services.
Best regards,
Your Keller Sport Team
Top Service!
January 9, 2022
Reply from Keller Sports
Hallo,
vielen Dank für deine Nachricht und dafür dass du dir die Zeit genommen hast, unser Unternehmen zu bewerten.
Wir freuen uns, dass du mit unserem Service zufrieden bist.
Sportliche Grüße,
dein Keller Sports Team
Top Service!
January 8, 2022
Reply from Keller Sports
Hallo Harald,
vielen Dank für diese tolle Bewertung.
Es freut uns sehr, dass du unseren Service schätzt.
Sportliche Grüße,
dein Keller Sports Team
Great Service !
January 8, 2022
Reply from Keller Sports
Hello Sergio,
Thank you very much for this great review.
We are very pleased that you appreciate our service.
Sporty greetings,
Your Keller Sports Team
Reply from Keller Sports
Hallo Uwe,
vielen Dank für deine tolle Rückmeldung und das erfreuliche Feedback.
Wir freuen uns, dich demnächst wieder begrüßen zu dürfen.
Sportliche Grüße,
dein Keller Sports Team
Reply from Keller Sports
Hello Raffael,
We are glad to hear that you are so happy with our products and our prices.
Best regards,
Your Keller Sports team
No help, no service
I made a mistake an send money to their old bank account. Even if it was my mistake i whould expect a litte help and service. Nothing! Such a bad company.
Here is the right way:
Use big letter on every incoice if you change your bank account. Use more emails or letters during the time you do this.
Help me to find out the problem instead of take 7 Euro more for the warning.
You lost a customer
December 30, 2021
Unprompted review
Reply from Keller Sports
Hello Michel,
Thank you for your feedback.
Your feedback is very important to us and will help us to optimize our processes.
Normally, until now, the problem was solved. Our Customer Care Team and our Finance Team worked together to find a solution for you in this case.
If, on your side, the issue persists, please don't hesitate to come back to us at info@keller-sports.de . We will try to find a quick solution and will get back to you asap.
With sporty greetings,
Your Keller Sports Team
Bad bad company, bad people
Bad bad company: ordered size 44¾ and received 42¾. Send it back, received my package for no reason returned, same size. Then send it back again and my package got lost at their side... Can happen. Send in all my paperwork and yes, after a while they confirmed the arrival of my package. A refund could be expected within 3 tot 5 days.
1 day later: THE CUSTOMER SERVICE, informed me that NO RETURN would be given because it was OVER 100 DAYS... 🙈🙈🙈
ARE YOU CRAZY KELLER SPORTS???
I SUGGEST TO EVERYBODY NEVER ORDER AT KELLER. IF something goed wring, they simple steal your money and you are lost.
This is SOOO BAD!!!
BE CAREFULL EVERYBODY, NEVER ORDER WITH THIS COMPANY!
I WILL REPEAT THIS RATING FORM NOW ON EVERY DAY, TILL I GOT MY MONEY!!!!
December 30, 2021
Unprompted review
Reply from Keller Sports
Hello Annette,
Thank you very much for your evaluation.
We understand your displeasure and criticism. We always try to satisfy the wishes of our customers, so it is useful to draw our attention to problems and possible improvements.
Since customer satisfaction is very important to us, we will try to put your suggestions into practice as soon as possible.
Despite the inconvenience, I wish you a very good day.
Sporty greetings,
Your Keller Sports team
Reply from Keller Sports
Hello Edwin,
Thank you for the great feedback.
Sporty greetings,
Your Keller Sports Team
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