I ordered a gilet the north face the 09/01/2023 on keller-sports.it, i recived the e-mail with the receipt and the number of the order and nothing else. I did't recive any comunication either the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very bad handling of returened goods - which where not worn at al and in the undamaged original packaging. They use TWINT in Switzerland but do not return the money if you return goods. Much unlick... See more
You took my payment on 03 December 2022. 10 days later and your tracking reference is still unrecognised. Despite not telling me the truth that my order had shipped. I have had to open a PayPal disput... See more
Quick delivery even though shipping to the UK. Great product range and great prices. I needed to return a couple of items and this was really quick and I had the money back in my account within a c... See more
Company replied
3.2
Average
6K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super Service
January 27, 2020
Unprompted review
Ordered 3 pair of shoes and nothing…
Ordered 3 pair of shoes and nothing happens. They have withdraw the money from the bank account 6 days ago but they haven't send enything yet from the shop. It's impossible to get in touch with them by phone, mail or web page. There are no response. KEEP AWAY, something is very wrong at Keller Sports.
January 8, 2020
Unprompted review
Reply from Keller Sports
Hello Lars,
We're so sorry. We understand your displeasure and criticism! We are sorry for the inconvenience caused and not being able to meet your expectations regarding our service in this case.
At the moment we are confronting with some delays caused by the sales season and by the transport company. We are working to solve this situation as fast as possible, but it still takes a little bit until the entire situation is solved.
Our team answers at all the emails we are receiving, but it happens sometimes that our answers arrive in SPAM
Despite the inconvenience, I want to wish you a very good day.
Sporting greetings
Your Keller Sports team
Fast
Fast, pleasant customer service center. Lowest prices on offer.
December 21, 2019
Unprompted review
Top alles super danke!
December 19, 2019
Unprompted review
great things at greats prices
December 16, 2019
Unprompted review
Super Service
December 14, 2019
Unprompted review
Super Service
December 13, 2019
Unprompted review
Good products at real good prices.
December 13, 2019
Unprompted review
super service
December 8, 2019
Unprompted review
Adidas terrex xt GTX
Adidas terrex xt GTX, plus Lieferung absolut Top.
November 15, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.