Keoghs Nicholls Lindsell & Harris LLP Solicitors Reviews 150

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making interactions pleasant and smooth. The service provided is frequently highlighted as excellent, with many people appreciating the clear communication and prompt responses. Reviewers are particularly impressed with the quick turnaround times and the overall ease of their experience, often noting that the company goes above and beyond to keep them informed and supported. However, some customers also noted issues with communication, reporting slow responses and a lack of clear answers to their questions. A few people experienced being passed between multiple solicitors, leading to delays and the need to repeatedly explain their situation.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the exceptional service, highlighting... See more

Service

People report positive experiences with service. Many customers praise the exceptional and professional... See more

Customer service

Consumers find customer service to be positive, highlighting the helpfulness and patience of staff, such as... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Keoghs Nicholls Lindsell & Harris for both purchase & sale of a couple of properties now & Claire has been fantastic. Everything is always smooth, communication is spot on and nothings ever... See more

Rated 5 out of 5 stars

Nicola Holman helped us manage a complex house sale relating to one of our families having to sell his home due to care needs, and was simply brilliant in the whole process. Not once in the whole con... See more

Rated 5 out of 5 stars

I instructed Mr. Kanchana De Silva to deal with my Section 21 matter and found him to be highly professional, knowledgeable and efficient throughout the process. He explained everything clearly, kept... See more

Rated 5 out of 5 stars

I was recommended this firm by a friend who had used them in the past. Upon accepting my sale and purchase quotes on 23rd July 2025, i was pleasantly surprised about how smooth the process was.... See more


Company details

  1. Lawyer

Written by the company

Delivering professional legal services since 1733.


Contact info

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My experience with this solicitors has been great

My experience with this solicitors has been amazing. Started with a recommendation from the estate agent followed by a phonecall to introduce them selves. Louise has been friendly approachable and straightforward from the off. No unexplained law talk, good advice and incredibly efficient service. Just 39 working days from agreeing the sale to completion! Highly highly recommended.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Louise was excellent throughout what…

Louise was excellent throughout what become a very protracted and difficult process due to issues with the other side. Louise was responsive, proactive and empathetic throughout a stressful situation and this was so hugely appreciated. I would recommend her highly to anyone.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

first time using Keogh Nicholls

first time using Keogh Nicholls for a tenant eviction and
associated work.
came recommended and I thought to give thema try.
Got good advice and service plus had a posetive experience and outcome.
Definatly will use for legal work going forward, so highly recommended.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

It’s been a pleasure working with you, thank you!

We don’t normally give reviews for products or any services received, but we feel compelled to make an exception here as the service my wife and I have received from Keoghs, particularly Nicola and Hayley, during the sale and purchase of our property has been exceptional.

It would be an understatement to say it’s been a very tough and testing time, over the past several months. Trying to buy and sell a property would have been all the more difficult had it not been for the invaluable support and encouragement given by Nicola, our Conveyancer, and Hayley. They have been amazing in every aspect of the whole process especially keeping things on track when it looked like the chain was on the brink of collapse. Nicola always gave us her full attention and made us feel like our case was the only one she was dealing with (which obviously was not the case). The communication was outstanding with all calls answered immediately; emails responded to within minutes not days. This sort of attention is exactly what’s needed when you’re going through what can be such traumatic time. Nicola is an absolute credit to her profession and a lot of her counterparts could do well to take note of how conveyancing should be done.

To be fair the comments above don’t really touch the surface of how we both feel about the way Nicola and Hayley dealt with the whole process. We don’t have the vocabulary to express our appreciation and gratitude for all the hard work and efforts they have gone to, to get what turned out to be a difficult deal over the line as to just say thank you doesn’t seem enough. You have both enabled my wife and me to enjoy our future retirement in comfort and contentment… THANK YOU! We truly mean it when we say it will never be forgotten.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience with Rebecca as my solicitor for my recent house sale and purchase. She answered all my queries, was professional and friendly to deal with. Kept me in the loop, as necessary, but otherwise just got on with the job! Highly recommend.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

I had an extremely disappointing experience - from start to finish!

I had an extremely disappointing experience with this firm from start to finish.

Communication was consistently poor — I was often left waiting days for responses, and when replies did come through, they frequently failed to address the questions or points raised in my previous emails. Over the course of my case, I was passed between four different solicitors. Two of them left without any notice or proper handover, leaving me to repeatedly re-explain my situation and deal with unnecessary delays.

One of the solicitors assigned to my case was only working a 50% week, which I found wholly unacceptable given the time-sensitive nature of a property transaction. This lack of availability only added to the delays and overall frustration.

There was also a clear lack of knowledge and ownership of the issues I raised. At no point did I feel I was being given proper guidance or professional advice, which is the fundamental reason for instructing a solicitor in the first place.

To make matters worse, I was charged more than originally quoted despite the fact that the sale/purchase did not even complete.

I formally raised a complaint regarding these issues. A response was only provided after I chased it — several days past the stated deadline — and even then, it appeared rushed and inadequate. It simply listed timestamps of emails sent, without addressing any of the concerns I had raised.

Overall, this was a frustrating and stressful experience, and I believe the poor service contributed to the collapse of the transaction.

I would strongly advise others to avoid this firm.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Thankyou so much to Nicola for all of…

Thankyou so much to Nicola for all of her help, her service was so professional, productive and she always kept me updated with each step of the process of buying my first house

Thankyou Nicola, I appreciate it ☺️
Zoe x

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Keoghs Nicholls Lindsell & Harris LLP Amazing Solicitors and team.

Keoghs Nicholls Lindsell & Harris LLP Solicitors are amazing to work with. The team are brilliant very quick to respond and also help if your unsure or need more understanding regarding whatever your using them for. They keep you in the loop of how everything is going with as much information as they have.
I have mainly worked with Nicola who has gone above and beyond.

Would highly recommend using them and will defiantly use in the future.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly firm

Everyone I dealt with was very professional yet they managed to combine this with a very friendly manner. All my queries were dealt with promptly and clearly. The fees were made very clear to me at the start .

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Conveyancing -

Conveyancing -
Absolute 1st class service, kept me in the loop regularly with every step of the sale and purchasing process. Moved the paperwork along in a timely fashion. Fantastic and caring staff. I would highly recommend these solicitors

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service from…

Excellent and professional service from Kanchana De Silva with regard to a challenging and stressful situation. We were kept fully informed at all stages of the lengthy process and his advice was considered and highly valued.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Proactive, helpful and responsive solicitors

We have used Keoghs for our last two house purchases and their service is absolutely outstanding. Nicola is so proactive, helpful and responsive. It takes away the part of the stress of a house move when you know you can trust that they are one step ahead and getting on with it. We recommend keoghs to everyone we know needing a conveyancing solicitor!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience and Team

Our wonderful conveyancer (Nicola) was brilliant from start to finish. Great communication, explanations and really supported us to complete with minimal stress.
We really did not have a great understanding of the process and she helped us through, with clear direction and very little need for us to follow up. I would highly recommend this group, friendly, 100% professional and really left us feeling confident that everything was covered and in control.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Re an estate case that went to court

Re an estate case that had to go to court. Solicitors, litigators and barristers involved.

I have absolutely no hesitation in saying that we reached the best possible conclusion.

I was happy with and fully informed of the outcome we were hoping for.

I was represented in a kindly and efficient manner, including giving me time after court to explain everything through in further detail.

I also appreciated their concern when I was confused about matters of law.

Family harmony remained good.

I am very appreciative of the support and help given over a number of drawn out years.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent conveyancer

Nicola handled a fairly challenging sale for us. I have never before encountered a conveyancer with such proactivity and excellent communication skills. She was brilliant at keeping us updated, and managing some challenging situations. She was also warm and friendly, and translated legalese to us non-legal folks brilliantly. Thank you so much, Nicola

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Highly efficient and a great service

Nicola and the team at Keoghs made both the sale of our old, and purchase of our new house totally seamless. Nicola was incredibly proactive in contacting the other parties' solicitor, performing searches and keeping things moving. I would 100% recommend them for your conveyancing needs.

January 30, 2026
Unprompted review

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