Keybanks Reviews 81

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I went to view a rental property, scanned and submitted an application as I was asked to, then all of a sudden I was told I needed a guarantor, so I got back to them with details of a guarantor that I... See more

Rated 1 out of 5 stars

This company feels it is acceptable use their own staffing issues as an excuse to fail to return calls to people that they have been happily collecting management fees from. Five months since my... See more

Rated 5 out of 5 stars

Ashley at Keybanks was extremely helpful and as a result our house purchase went through smoothly. She was very pleasant and replied to all queries promptly - even outside office hours. Having had a... See more

Company replied

Rated 1 out of 5 stars

Told me the property would be deep cleaned and new oven fitted - lies Held my deposit for over 3 months

Company details

  1. Real Estate Agency

Information provided by various external sources

Keybanks are regional estate and lettings agents providing a range of properties throughout the North West. We are unique in our marketing and promotion of your property/properties not only do we use the traditional formats of advertising but we also offer a range of unique forms of property promotion. Keybanks have recently introduced new ways of selling/renting your property/properties. We know the current marketplace and we also understand that the need to promote your property demands more communication with potential buyers/renters that is why we have decided to advertise more pro actively than our competitors. Keybanks have gone further than any other estate agents in promoting properties and we guarantee the very best in communication and service when you are selling/renting your property/properties. Why don't you call us today to discuss our many sales and lettings packages? Yours sincerely The Keybanks team


Contact info

1.7

Bad

TrustScore 1.5 out of 5

81 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

I would like to thank Ashley for being …

I would like to thank Ashley for being such a star, she is such a credit to the company, kept me calm throughout the whole process. I would highly recommend Keybanks. thanks Jackie Fogg

December 19, 2017
Unprompted review
Keybanks logo

Reply from Keybanks

Hi Jackie

Thank you for your lovely review, I'm so happy everything has worked out for you.

Ash xxxxxxx

Rated 5 out of 5 stars

I would definitely recommend

I have found all the staff at Keybanks to be friendly, helpful and professional. I would recommend their services wholeheartedly!

Prashant Patel

November 2, 2017
Unprompted review
Keybanks logo

Reply from Keybanks

Hi Prash

Thanks for your review, as a valued customer/ Landlord your opinion matters a lot.

Thanks again .
Neil

Rated 5 out of 5 stars

So glad we chose keybanks Ashley was …

So glad we chose keybanks Ashley was great through out the whole process, always remained professional, regular updates and always returned my calls. I think Ashley is an asset to keybanks.

October 28, 2017
Unprompted review
Keybanks logo

Reply from Keybanks

Hi Alison

Thank you so much for your lovely review, it really means a lot

Thanks again

Ash xx

Rated 5 out of 5 stars

Excellent service

Excellent service, nothing was too much trouble. Sophie kept me updated throughout the whole process, going above and beyond during a very stressful time.

October 23, 2017
Unprompted review
Rated 4 out of 5 stars

My dealings were with Ashley who I …

My dealings were with Ashley who I cannot fault. She kept me up to date on everything that was going on....and returned all my phone calls immediately. When she was on holiday, the staff at Keybanks were just as helpful.
HOWEVER....I am told that this is standard practice with Estate Agents...in so much that a SOLD sign goes up as soon as an offer is accepted.
Because of this, no other people were taken around the house...they probably bought one elsewhere. Some 3 to 4 months later the supposed buyer let us down at the 11th hour....no sale....no other prospective buyers. The house had to be sold at auction to get a quick sale.

October 15, 2017
Unprompted review
Rated 5 out of 5 stars

House purchase

Ashley made everything run so smoothly, nothing was to much trouble for her.
She is certainly a asset to Keybanks.
Thank you Rob Wood.

September 18, 2017
Unprompted review
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Reply from Keybanks

Hi Rob

Thank you for your lovely review

Good luck with your new project don't forget to send us pictures once its done

Thanks

Ash

Rated 5 out of 5 stars

Breckside park

Sophie was really friendly kept me informed always got back to me if she wasn't available when I called. Made me feel at ease with everything as my sale wasn't straight forward.

September 6, 2017
Unprompted review
Keybanks logo

Reply from Keybanks

Hi Lisa,

Thank you very much for your lovely review, i really appreciate it.

Wishing you and James all the best of luck in your new home.

Thank you

Sophie Carney

Rated 5 out of 5 stars

Sophie kept me updated at all times …

Sophie kept me updated at all times during the sale of my late mothers house..I would highly recommend her and feel that now my sale is completed..I am loosing a friend..I cant thank her enough for all her attention to detail

September 1, 2017
Unprompted review
Keybanks logo

Reply from Keybanks

Hi Sue,

Thank you very much for your kind words and lovely review, its been a pleasure.

Kind Regards

Sophie Carney

Rated 5 out of 5 stars

Efficient and nothing is too much …

Efficient and nothing is too much trouble.i wish I had also sold as well as bought.would highly recommend.

August 30, 2017
Unprompted review
Keybanks logo

Reply from Keybanks

Hi David

Thank you for your lovely review

Wishing you luck in your new home, you will have to keep me posted with your progress

Thanks agan

Ash

Rated 5 out of 5 stars

Keybanks team was very professional …

Keybanks team was very professional throughout the house sale process. They did and deliver what they say . My first contact was with Ashley Malone who was very professional and helpful . She made the process of house sale very easy for me especially when I live 75 miles away . My property was agreed for sale in second week of signing the contract . Ashley kept me aware of every step in the process and in fact liaised with all the parties involved . All in all they did good job and I recommend them to every one for business.

August 29, 2017
Unprompted review
Keybanks logo

Reply from Keybanks

Hi TJ

You are too kind thank you so much for you review it really means a lot

Wishing you luck for the future

Thanks

Ash

Rated 5 out of 5 stars

Exceptionally friendly and professional …

Exceptionally friendly and professional service from start to finish. We were kept fully informed throughout and would definitely recommend.

August 28, 2017
Unprompted review
Keybanks logo

Reply from Keybanks

Hi Brian

Thankyou so much for your lovely review it really means a lot

Thanks

Ash

Rated 5 out of 5 stars

Excellent customer service from …

Excellent customer service from Ashleigh and the team. Helped us from start to finish and gave great after sales service!

August 28, 2017
Unprompted review
Keybanks logo

Reply from Keybanks

Hi Perry & Faye

Thank you so much for your lovely review ity means a lot

Wishing you all the luck in the world in your new home

Thanks

Ash xx

Rated 5 out of 5 stars

Excellent service

Fantastic service from Ashley at Keybanks, she secured a buyer at the first viewing and then handled the sale through to completion, even with an awkward buyer in the loop.

August 6, 2017
Unprompted review
Keybanks logo

Reply from Keybanks

Hi David

Thank you so much for your lovely review

Good luck for the future

Thanks again

Ash

Rated 5 out of 5 stars

Excellent

Excellent! Sophie was extremely professional, & kept me informed throughout the sale. Thank you.

August 5, 2017
Unprompted review
Keybanks logo

Reply from Keybanks

Hi Wendy,

Thank you for your lovely review, i really appreciate it.

Kind Regards

Sophie Carney

Rated 5 out of 5 stars

Excellent company, would definitely recommend!

Sophie was brilliant throughout the whole process, she always kept us informed and up to date with everything that was going on. She did her best to push the sale through as quickly as possible for us, contacting both solicitors regularly to facilitate this. I would not hesitate to recommend Sophie and Keybanks to anyone, they are excellent.

July 26, 2017
Unprompted review
Keybanks logo

Reply from Keybanks

Hi Karen,

Thank you very much for your lovely review.

I'm glad to hear you was happy with the service whilst selling your property with us.

Kind Regards

Sophie Carney

Rated 5 out of 5 stars

Ashley was absolutely brilliant

Ashley was absolutely brilliant. Really friendly and enthusiastic without being pushy. She's my type of seller. We feel she really went above and beyond trying to help us find out if Danescourt was the right property for us. Would highly recommend.

July 25, 2017
Unprompted review
Keybanks logo

Reply from Keybanks

Hi Clare

Thank you so much for your lovely review. Wishing you all the luck in world in your new home and for your upcoming wedding

Thanks

Ash xx

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