Keycare Reviews 

Very quick, very professional definitely recommend

The proper service

Plenty of help on the phone and online.

The team where very helpful. The process of getting a new key was explained clearly.

If the person i spoke to initially listened to my situation i.e. on holiday with no car key before frightening me & telling me they needed to put the request in & i'd have to wait potentially days before it would be approved then they'd get 5 stars. I did explain my situation but they must have been following a script. Once it was established I was miles from home & needed urgent assistance, an AA man came out the next day to code me a new key. Very happy with the outcome 😊

The agents I spoke to made the whole process simple from start to finish.
Honest and helpful.and it was all completed in a timely manner.

Ive had keycare for years never thought i would ever use it but i lost key . I thought here we go this is when you find out how good a service is when it comes to using it etc . Lisa mostly dealt with my claim she was brilliant . Was i surprised ? Yes they are fantastic and keep the promise as per cover .What brilliant company with very helpful staff . I was guided through the whole process start to finish . I Paid main dealer to do new key submitted the necessary documents to keycare and I was paid direct in my bank from Keycare less than 7 days later . They really do live up to the service they claim they will provide and they are superfast about it . Any small issues got quickly resolved and they go out their way to work with you on every aspect of your claim and remind you of claim deadline date etc by emails . I really do recommend Keycare to everyone . The Customer Service The Staff all best people ever . I needed so much guidance help etc as ive never claimed anything before felt lost stupid etc with procedures but they took me by the hand talked me through it all and took the stress strain out of everything for me . I rate Keycare 100% they deliver a first class service .

Very easy process and great people to deal with.

Thankyou so much for your support ,what a great service .The young man who sorted the keys is excellent and helpful made it very easy .Thankyou

A great experience. I lost my car key. Thankfully not far from home and I had a spare so I wasn't stranded. They arranged for me to be contacted by AA to replace the key. It had to be ordered in so there was a small delay that couldn't be helped. As soon as it became available AA arranged to come to my workplace (for my convenience) and coded and cut the new key. Very impressed with the service and glad that I had the policy.

The snapped key was replaced and reprogrammed very quickly. The whole process took less than 45 minutes, and the lad who did the job was very professional and polite. Best decision ever made to get the KeyCare plan. 100% Quality customer service from all the staff on the team.

Fantastic service both my keys were replaced with no fuss at all. I highly recommend this service!

Very quick and no hassle

Everything was handled professionally and quickly, with follow up emails. Thank you.

Quick service, no hassle.

Simple
A replacement key cost me over £300-00
You only reimbursed me £50-00
Hardly covers the Insurance cost !
Waste of time making a claim.

Service was great. Communication on the day could have been a little better but that’s not all the teams fault.
The blade part of my key doesn’t work & as the new fob is aftermarket. Doesn’t fit smoothly into the ignition as before. But my car is operational & ultimately that is the goal