KGLashsupplies Reviews 

313
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Beauty Within Medi-Spa in Cowbridge has been using KGLashsupplies for many years and w have always been impressed with both their lash lift training and product quality. The training is professional a... See more

Company replied

Rated 5 out of 5 stars

We are a beauty salon based just outside Cambridge, and I cannot recommend this company enough. Our partnership goes back many years, where we always enjoy 5* products and outstanding service. They... See more

Company replied

Rated 5 out of 5 stars

Just completed my 2nd online training course with AH Francis. Courses are very well laid out, easy to understand and follow and help always at hand on the other end of the phone/email. Once I'd sub... See more

Company replied

Rated 5 out of 5 stars

AH francis has always been so helpful when ordering, last year I personally spoke to the owner and she helped me no end with recomendations and lashing tips! products have always been amazing quality.... See more

Company replied

Company details

  1. Beauty Salon

Written by the company

With over 20 years of experience & knowledge within the eyelash extension industry. We were one of the first eyelash extension suppliers to Introduce eyelash perming, lash lifting & eyelash extensions into the UK. KG Lash Supplies is one of the leading Lash Companies in the UK. We have trained a huge number of lash technicians, spas & beauty salons nationally, over the years. Our integrity as a company is still as strong as ever. We pride ourselves on outstanding customer service & supplying the highest quality professioanl eyelash glue, and eyelash extension products to the lash Industry. We also offer fully accredited 1-2-1 bespoke training & refresher or conversion courses in Eyelash Extensions, Lash Lifting, Rapid Volume & Brow Lamination.professional


Contact info

4.9

Excellent

TrustScore 5 out of 5

313 reviews

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4.9

All reviews

(313)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

I trained with Karen at AH Francis for…

I trained with Karen at AH Francis for Eyelash Extensions nearly 9 years ago, training was fantastic and absolutely love their products. I’ve just purchased the Lash Lifting course and I’m excited to be able to offer this to clients.

Karen always goes above and beyond to help you, thanks so much.

February 1, 2023
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Reply from KGLashsupplies

Thankyou so much Alienna for such wonderful feedback. It was so lovely to help and advise you. So looking forward to working with you again.

Rated 5 out of 5 stars

So happy with the customer service I…

So happy with the customer service I received,so fast with responding to my emails and gave great feedback with both of the courses that I completed with them.I completed both my lash lifting and Brow lamination course,the products were amazing and the step by step guide was so useful,including every last detail.it was so enjoyable taking both courses with ah Francis because of the support they provide,amazing!😍

December 15, 2022
Unprompted review
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Reply from KGLashsupplies

Thankyou so much Lauren for your wonderful feedback. We really appreciate knowing how you found our online training and we are thrilled that you loved it so much Good luck with your Lashes and Brow hugs karen xxx

Rated 5 out of 5 stars

Fantastic!

Fantastic!
Fantastic products, been using them for years. Honestly 10/10
Fantastic staff,
The team go above and beyond to help you. Fabulous customer service.
Thank you x

December 12, 2022
Unprompted review
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Reply from KGLashsupplies

Ah, Nikki thankyou so much what wonderful feedback. We love to please you and are so thrilled you are such a fabulous loyal client of ours. xxx

Rated 5 out of 5 stars

Great customer service

Great customer service from AH Francis. Karen is amazing, nothing is too much trouble and she is always available for advice. I’ve been using the AH Francis lash lift system for a while now and I can’t rate it highly enough.
Would definitely recommend 😊

December 7, 2022
Unprompted review
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Reply from KGLashsupplies

Darling thank you so much. We are thrilled you love our products and we are always here if and when you need help or information xx

Rated 5 out of 5 stars

Been with them for 15 years

Always happy with the service I receive, only ever once had a small issue and resolved strait away. Absolutely love the product and would not use any other product. My clients love it and I have had some clients for the last 15 years too. Done both my training with AH Francis and have used their products ever since. Thank you so much Karen and the team there xxx

December 7, 2022
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Reply from KGLashsupplies

Thank you so much Frankie for your wonderful feedback. We really do appreciate you taking the time out of your super busy Christmas diary to do this for us. Karen xxx

Rated 5 out of 5 stars

Always helpful & the order arrives…

Always helpful & the order arrives super fast.

November 16, 2022
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Reply from KGLashsupplies

Bless you Luisa we do try to get our orders out ASAP and delivered to your door as we know you are waiting for them. Thankyou for being such a wonderful loyal customer xx

Rated 5 out of 5 stars

After a recommendation from another…

After a recommendation from another therapist, over 10 years ago, I started using AH Francis glue, we now buy all our lash supplies from you! Service is easy and fast and the communication is second to none. Always on the other end of the phone if you need any help or advice ⭐️

November 11, 2022
Unprompted review
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Reply from KGLashsupplies

Kerri thank you so much for the such wonderful feedback we really love to hear from our lash techs about how lovely and wonderful our products are. Thank you for your continuing loyalty xxx

Rated 5 out of 5 stars

I’ve been using this company for over…

I’ve been using this company for over 10 years and can’t fault them. There customer service is excellent, nothing is never to much trouble and any information, advice or help is always given so well.
All products are to high standard and never had any problems with them

November 10, 2022
Unprompted review
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Reply from KGLashsupplies

Amy thank you so very much for the wonderful feedback we really appreciate it xxx

Rated 5 out of 5 stars

Really happy I decided to train with AH…

Really happy I decided to train with AH Francis on their accredited Eyelash Extensions course.
The course has provided me with an excellent foundation of knowledge to progress in offering this treatment alongside other treatment I offer.
Karen has been exceptional in communication, giving guidance and support.
If I wanted to train in other treatments in the future, I would 100% book with AH Francis.
The products supplied by AH Francis are of high standard and I will continue using these in my services.
Thank you so much Karen for your continued support and I am grateful for your support in my business growth.
Thank you
Emma

November 10, 2022
Unprompted review
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Reply from KGLashsupplies

Emma thankyou so much for such in-depth feedback we really do appreciate the time you have taken to write this. At AHFrancis we really do want all of our lash techs to do so well, and we are here for every step of your lash journey with us. Remember we are only a phone call or message away for support or advice on anything. xxx

Rated 5 out of 5 stars

Communication

Offers by A H Francis Ltd are always superb, also communication is excellent.

November 2, 2022
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Reply from KGLashsupplies

Thankyou Hulya for your lovely feedback we really appreciate your loyalty.

Rated 5 out of 5 stars

I have been ordering from AH Francis…

I have been ordering from AH Francis for approximately 13 years now. Their products and customer service are 10/10 and I would never shop anywhere else. They go over and above to help when help is needed, and are really friendly and supportive at the same time. 5 star

October 26, 2022
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Reply from KGLashsupplies

Thankyou so much Rosie we love to hear such wondeful feedback. Love to hear that you are so loyal to us. WE really appreciate your loyalty. xx

Rated 5 out of 5 stars

Always super fast delivery very happy…

Always super fast delivery very happy I’ve been using these products for years now and they are the best :)

October 7, 2022
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Reply from KGLashsupplies

Thanks so much we really appreciate your lovely feedback x

Rated 5 out of 5 stars

Swift delivery and excellent service.

Swift delivery and excellent service.
Perfect quality stock for professionals

October 1, 2022
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Reply from KGLashsupplies

Thank you so much Jane! We are so pleased you love our products & service, we really value you as a customer xx

Rated 5 out of 5 stars

Quality Lashes

Love AH Francis lashes and master lash glue, I trained with them 9 years ago and have stayed a loyal customer ever since.

September 23, 2022
Unprompted review
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Reply from KGLashsupplies

Thankyou so much it means alot to hear from you lovely loyal customers. Our Lash Adhesives & lash extensions etc are just fab xxx

Rated 5 out of 5 stars

AH Francis products are amazing!

AH Francis products are absolutely amazing! The quality of their lash glue is second to none. I would never use any other lash glue from anywhere else. They have the most helpful customer service and go above and beyond to help.

September 13, 2022
Unprompted review
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Reply from KGLashsupplies

Thankyou so much Marina for your lovely feedback. We are thrilled that you are so happy with our CST and our products. Glad we make you so happy & that you are so very loyal to us it means so much xx

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