KGLashsupplies Reviews 

313
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Beauty Within Medi-Spa in Cowbridge has been using KGLashsupplies for many years and w have always been impressed with both their lash lift training and product quality. The training is professional a... See more

Company replied

Rated 5 out of 5 stars

We are a beauty salon based just outside Cambridge, and I cannot recommend this company enough. Our partnership goes back many years, where we always enjoy 5* products and outstanding service. They... See more

Company replied

Rated 5 out of 5 stars

Just completed my 2nd online training course with AH Francis. Courses are very well laid out, easy to understand and follow and help always at hand on the other end of the phone/email. Once I'd sub... See more

Company replied

Rated 5 out of 5 stars

AH francis has always been so helpful when ordering, last year I personally spoke to the owner and she helped me no end with recomendations and lashing tips! products have always been amazing quality.... See more

Company replied

Company details

  1. Beauty Salon

Written by the company

With over 20 years of experience & knowledge within the eyelash extension industry. We were one of the first eyelash extension suppliers to Introduce eyelash perming, lash lifting & eyelash extensions into the UK. KG Lash Supplies is one of the leading Lash Companies in the UK. We have trained a huge number of lash technicians, spas & beauty salons nationally, over the years. Our integrity as a company is still as strong as ever. We pride ourselves on outstanding customer service & supplying the highest quality professioanl eyelash glue, and eyelash extension products to the lash Industry. We also offer fully accredited 1-2-1 bespoke training & refresher or conversion courses in Eyelash Extensions, Lash Lifting, Rapid Volume & Brow Lamination.professional


Contact info

4.9

Excellent

TrustScore 5 out of 5

313 reviews

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4.9

All reviews

(313)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

The training for eyelash extensions was…

The training for eyelash extensions was so good! I loved every single bit of it. I came out of the course knowing so much more and trying out new methods! I also brought the lash lift kit and my first lash lift came out lovely!

August 21, 2022
Unprompted review
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Reply from KGLashsupplies

Ah thank-you Lauren for your lovely feedback. Your were such a lovely therapist to teach and really such a natural at Eyelash Lash Extensions i know you are are going to make such a wonderful lash tech! Enjoy your Lash lift kit is is also such a fab treatment do. xxx

Rated 5 out of 5 stars

New lift products are a must!

So please with the new products, such good lift in a much quicker time frame!!

August 7, 2022
Unprompted review
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Reply from KGLashsupplies

Its fabulous isnt it our new AHFrancis lash lifting system? WOW results everytime just what us lash tech love amazing results in super quick time xxx

Rated 5 out of 5 stars

I absolutely love using ahfrancis…

I absolutely love using ahfrancis products!!
Every client always loves their eyelash extensions and they always comeback for maintenance as they last so well and they get addicted!
The lash lifting system always gives amazing results and I just love it as much as my clients love it too!
Never have any problem ordering off the website and if I need anything resolved Karen and her customer service team always responds right away!
Do not have a bad word to say about AHFancis x

July 18, 2022
Unprompted review
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Reply from KGLashsupplies

Thankyou so much for your gorgeous review. We love the fact that your clients are loving the products too and you are so passionate about our AHFrancis lash brand,

Rated 4 out of 5 stars

Staff are lovely and very helpful.

Staff are lovely and very helpful.
I haven't got on with the app, had to phone a few times to order, haven't been able to pay on it. Which is not a problem the staff are really lovely and sorted it straight away x

June 27, 2022
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Reply from KGLashsupplies

Hello Carla Thank you for your review. Unfortunately we have had technical issues with our App & we have taken the App offline. Please phone into the office to place your orders in the future. Thank you for being a great customer! xx

Rated 5 out of 5 stars

Excellent customer care.

Excellent customer care.
I had a slight problem last week with the lashlift setting lotion so after speaking to Karen and the team, they were fully understanding and did all they could to get the problem resolved.
For myself, I find this extremely reassuring to know if ever you need the support, they literally are a phone call away and always happy to help.
Thanks girls.

June 6, 2022
Unprompted review
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Reply from KGLashsupplies

Thank you Katherine for taking the time to review us! We are so pleased you are so happy with our service, we will always do our very best to solve any product issues as fast as we can. We are always here when you need us lovely! xxx

Rated 5 out of 5 stars

I emailed EARLY in the morning about…

I emailed EARLY in the morning about having trouble making an order online, Karen got back to me STRAIGHT AWAY and even called me to fulfil my order as soon as she got to the office. She even reminded me of the offer that was available and added the discount code for me. It was amazing as it was the start of the bank holiday, so I was able to make my order and will get it in time for my work week to start.
Can't Thank you enough Karen xxx

June 2, 2022
Unprompted review
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Reply from KGLashsupplies

This was so lovely to read, thank you so much Rheah! We are always here to help you whenever you need us! xxx

Rated 5 out of 5 stars

Such helpful service

Such helpful service, advice and great customer care. 👍🏻Xx

May 29, 2022
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Reply from KGLashsupplies

Thank you so much Lola - we are so pleased you are happy with our customer service - we are always here to help you! xx

Rated 5 out of 5 stars

I found the course helpful and had…

I found the course helpful and had plenty of advise from staff and online too. I have enjoyed the course.

Thanks so much.

May 12, 2022
Unprompted review
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Reply from KGLashsupplies

Thank you Gillian for taking the time to review us, we really appreciate it! We are so pleased you enjoyed our online course and we are always here to support you! AHF Team xxx

Rated 5 out of 5 stars

Very happy with customer services &…

Very happy with customer services & their online courses. The YouTube videos are great also. Hv used this company for many years without ever an issue

May 11, 2022
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Reply from KGLashsupplies

Wow, thank you so much Pamela for this wonderful review! We are so happy you love our products & customer service! We really value your loyalty to AHFranics, and It's always lovely to hear feedback on our YouTube videos/content. Thank you so much. AHF Team xxx

Rated 5 out of 5 stars

I've been a therapist in Newcastle for…

I've been a therapist in Newcastle for 15 years and use AHFrancis I think there products are the best and the service you receive from them.
The owner is so friendly

May 5, 2022
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Reply from KGLashsupplies

Thankyou for your lovely feedback we love to support and help you lash techs out there xxx

Rated 5 out of 5 stars

Fantastic service

Fantastic service, going beyond and that extra mile. A company who I have dealt with for around 20years. Would not go anywhere else. Xx

April 27, 2022
Unprompted review
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Reply from KGLashsupplies

Thankyou lovely for your fabulous feedback we adore such lovely loyal clients like you x

Rated 5 out of 5 stars

Hi Karen,

Hi, i placed my order and as always i received it within a day or two.
Always great service and with a smile on the phone too! 😊
Thank you Michelle x

April 13, 2022
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Reply from KGLashsupplies

Alwasy so lovely cahtting to you when you call up to place an order with us at AHFrancis Lashes Limited x

Rated 5 out of 5 stars

Arrived the next day very prompt…

Arrived the next day very prompt service and I love the products

April 4, 2022
KGLashsupplies logo

Reply from KGLashsupplies

Love your feedback honey we do try to get your orders to you quickly & love to know that you love our products so much thankyou xx

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