Kidshive Reviews 86

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with their orders, frequently reporting that products either never arrived or were not as described on the website. People also encountered considerable difficulties with refunds, often waiting extended periods or not receiving them at all, even after multiple attempts to contact the company. Reviewers consistently highlighted issues with the delivery service, noting long delays and a lack of clear communication regarding shipping. Furthermore, many found the website to be misleading.

What people talk about most

Order

Customers had negative experiences with order fulfillment. Many reviewers report that their orders never... See more

Refund

People report significant dissatisfaction and frustration regarding refunds. Many customers state they were... See more

Product

Clients share negative opinions on product. Many customers report not receiving their ordered items, even... See more

Delivery service

Users describe negative interactions with delivery service. Many customers report that their ordered items... See more

Website

Reviewers express strong dissatisfaction with the website. Many customers report receiving incorrect items,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered for a Birthday present on 14th July - still says getting ready for shipment. Emails just bring terrible platitudes and no action. Phone calss just cut off before connected. Like others wish... See more

Rated 1 out of 5 stars

Absolutely shocking. Don't bother ordering anything from them. It's a scam!!!! I've ordered playmat for my daughter, they've sent a wrong item. It happens, I get that. So I contacted them to sort a r... See more

Rated 1 out of 5 stars

Scam company. Sent me a completely different product to the one shown on the website. No refund. Responses to emails are definitely AI generated from someone called ‘Mary’. Raised as a dispute with my... See more

Rated 1 out of 5 stars

After numerous Emails threatening to take them to court I was issued a refund almost a month after my purchase date. Avoid this company and if you have already fallen victim to their scam let them... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

86 reviews

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1-star

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Rated 1 out of 5 stars

SCAMMERS do not use or trust them

SCAMMERS do not use or trust them, they give false information. Thankfully I paid using my credit card so managed to get my money back.
I should have read reviews before I ordered ! Jh

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site. Paid for item, delivery continued to state in transit. Contacted the company going back and forth with them stating it was on the way. After almost 3 months and requesting refund they blocked my email and any emails I tried to send kept being undeliverable. Do not purchase

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY THIS IS SCAMMER🛑🚨

DO NOT BUY THIS IS SCAM
“I ordered an electric breast pump from Kidshive but they sent me a manual one. They promised me a refund, but I still haven’t received it. Very disappointed with their service.”
They not giving me any reply last 4 months

November 30, 2025
Unprompted review
Rated 4 out of 5 stars

I placed an order on 3rd July and paid…

I placed an order on 3rd July and paid £60 for the product. It has now been three months, and I have received absolutely nothing.
İnitially, the company contacted me about a late delivery, which was already frustrating.
However since that communication, there has been silence , and the product has still not been delivered.
This is completely unacceptable. To pay £60 and wait three months with no product and poor communication about the situation is a clear failer in service. I feel like my money has been taken without any intention of fulfilling the order.

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from this website!

Do not order from this website!! I made an order on the 28th of June this year and still didn’t receive my order! I was told I was getting a refund which I still haven’t received and it’s been more than a month since I was promised the refund! Awful customer service and delivery service!!! DO NOT ORDER

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

This is the worst company I have ever dealt with. Disgrace!

This is the worst company I have ever dealt with. They fobbed me off for three months saying the product was going to come which it didn’t. They then eventually agreed to give me a refund and didn’t send it. I’m three months down the line and now making a claim with the credit card company. They’re either incompetent or fraudulent or highly likely both! I would advise anybody not to order from this company ever! They are an absolute disgrace.

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

If I could rate 0 I would.

I ordered something 3 months ago and have yet to receive anything. I did get one email from them saying they would look into it but have heard nothing since and that was over a month ago. Now they are ignoring me. Utter scam.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THESE PEOPLE!!!!!

DO NOT ORDER FROM THESE PEOPLE!!!!!! If I could give less than 1 star I would. This company is disgusting and the only way I can describe it is stealing monies from people. Not delivering their goods and ignoring requests for refunds. I ordered a play gym on 7th July and have not received it and all contact in the last month has ceased since I asked for a refund. Rest assured I will be contacting this company until my refund is successful and if it is not I will be contacting trading standards and filing a police report for theft.

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

Scam!!!

Absolutely shocking. Don't bother ordering anything from them. It's a scam!!!!
I've ordered playmat for my daughter, they've sent a wrong item. It happens, I get that. So I contacted them to sort a return/refund. I've been promised refund several times. Never received anything back.

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

Company is a scam

Company is a scam. Ordered was always processing. Requested a refund. Awful customer service. Still haven’t got my refund. Don’t buy from here. A women Mary will reply and say of I’ll investigate this or I’ll get your refund but nothing happens

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. Ordered soft play for my son’s 1st birthday. Ordered it 1st July. Was told it’s being sent out, was told they are searching for tracking details, was told I should receive it soon, then after 6 weeks of waiting I was told they don’t have the colour I wanted in stock, then they eventually sent me a list of their colours and none was the colours that was available on the website.
And the only person who responded to my email was a woman called Mary.
Never received my item, never received a refund after I requested it. After I noticed the colours that she emailed me wasn’t the colours for the product that was on their website and I told her this she stopped responding to me, asked for a refund and also no reply
It’s a scam company. I don’t know how their website is allowed to be active.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM website

SCAM website
After nearly 3 months of telling me they had posted, I was getting a refund I contacted my bank and they had set up a subscription!!!!! Also received a refund by contacting my bank.
Do not buy from this site!!!!

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

We’ve been waiting over two months and…

We’ve been waiting over two months and still haven’t received anything. The company stopped replying to messages and ignored our refund request. We’re now forced to do a chargeback through the bank just to get our money back. Terrible experience — avoid.

June 29, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT buy from this company

DO NOT buy from this company. If I could give 0 stars I would. Save yourself the hassle of chasing your money back. This is a scam website and goods are never sent. I am still waiting for my parcel to arrive, or a refund and I ordered nearly 2 months ago. Please don’t make the same mistake I did!

August 27, 2025
Unprompted review

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