I ordered for a Birthday present on 14th July - still says getting ready for shipment. Emails just bring terrible platitudes and no action. Phone calss just cut off before connected. Like others wish... See more
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Review summary
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This company is a scam
This company is a scam. I wonder how they can still operate. I would assume that the reviews on their website are fake. I never received what I ordered. I emailed their customer service and received answer from Mary who never did what she said she would do. When I found the review on trustpilot I stopped wasting my time emailing them and opened a dispute with my bank, thanks to the suggestion in one of the review. I had to provide evidence and fill in a form, which take me a bit of time but more efficient than talking to the company. I got my refund straightway. What surprise me is how this company is still allowed to do business in the UK. They should be closed down and brought to court.
I was sceptical due to poor reviews
I was sceptical due to poor reviews. I should have listened. DO NOT USE. Surprised they still allow to trade and have website running. SCAM ARTISTS.
Mary continuously fobs you off with emails when contacted.No tracking details. AVOID
Mary Mary Mary what a scam artist you…
Mary Mary Mary what a scam artist you are!!!!!!!!!!!
Taking people's money who want to treat their children.
DISGUSTING
SCAM DO NOT ORDER!!!!
SCAM DO NOT ORDER!!!!! If only I read the reviews beforehand. Ordered a product to be told it was lost in transit, after many emails with ‘Mary’ being told my refund was being processed I decided to look at reviews to find this website is a scam. 2 months with no product or refund. Now they are ignoring my emails telling them they’ve been caught out, how they are still up and running is beyond me
SCAM
SCAM. Do not buy. Wish I’d read reviews first. No attempt to even process or deliver order.
This business deserves a big zero…
This business deserves a big zero because I ordered something and they sent me a completely different product and it's been a month and they still haven't refunded me for the product I returned. They don't even respond to emails.
Shame on you
SCAMThis company does not even warrant a…
This company does not even warrant a zero, ordered a £16 magic drawing board for my grandson for Easter. Weeks after Easter a cheap and nasty product arrived, I emailed the company on many occasions getting spasmodic replies fromMary. Promise after promise and to this day no replacement or refund. This is no more than a SCAM and should be investigated by Trading Standards.
For all the people that have scammed I…
For all the people that have scammed I contacted my bank to dispute it and got my money back. Please do the same.
ZERO NOT 1
ZERO NOT 1, Thieves. THEY NEED SHUTTING DOWN. ,LIES, THE NUMBER IS FAKE. THEY DON'T SEND ITEMS PURCHASED, IM CLAIMING MY MONEY BACK THROUGH MY BANK NOW... AVOID THIS SCAM SITE !!, got my money refunded from bank. This site is China not UK as it makes out.
0 is my rating really
0 is my rating really, this company is a BIG SCAM, please do not fall for it,placed order on the 2nd of May got a 10cm by 10cm writing board instead of a large double sided stand alone one with 48 accessories. Email after email, awaiting my refund, engaging a lawyer and reporting to the bank,
SCAM - do not buy
0 stars if this was an option. Do not buy from this company they are a scam. Purchase never arrived, fobbed off with emails ever since promising refund but never materialising.
Fell for it…
Fell for it…. Scam…. Report it to Action Fraud so they can close it down please. Applied to the bank to get a refund, but we will see what happens with that.
ZERO STARS
If I could give this company zero stars, I would! Ordered a baby gym back in April, got sent the incorrect item weeks later, it’s now almost 3 months and still haven’t received the item I ordered originally, and have been told I can only be refunded once I return the item that was sent to me originally! This company is a total joke.
Absolutely awful!
Absolutely awful!
The item I ordered took over a month to arrive. When it arrived it wasn’t the item I ordered. I requested the company to send me the correct item, after a month this still hasn’t been received. I have therefore requested a refund, yet still nothing. This has been ongoing since May!
Do not use!
Order never arrived and lack of communication and states item is in transit but will not provide any tracking information. Do not waste your time or money with them. Reported to trading ombudsman
No item no refund after 6 weeks
No item no refund after 6 weeks . Picked this item up from an Instagram advert. Why do insta allow these companies to advertise on their space?
I will give them a week to refund and then refer onwards
Product has not arrived
Product has not arrived, after numerous emails informing them of this they just keep saying the item is in transit. Have asked for a refund but they keep saying if it isn't here in the next week then they will. Avoid ordering at all costs.
Yet another idiot who fell for this…
Yet another idiot who fell for this scam company! Claimed my money back via the bank. Can’t understand why it hasn’t been closed down!
AVOID! SCAM!
I would give 0 stars if that were an option. Company is a scam, customer service is dishonest and gives false information. Ordered a product 2 months ago and have still not received this or a refund.
I have spent 6 weeks trying to get a…
I have spent 6 weeks trying to get a refund. They cannot advise why they won't return my money. They can't say why its taking so long. The quality of the product is poor and not as advertised. Do not shop from here!
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