Kidshive Reviews 86

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with their orders, frequently reporting that products either never arrived or were not as described on the website. People also encountered considerable difficulties with refunds, often waiting extended periods or not receiving them at all, even after multiple attempts to contact the company. Reviewers consistently highlighted issues with the delivery service, noting long delays and a lack of clear communication regarding shipping. Furthermore, many found the website to be misleading.

What people talk about most

Order

Customers had negative experiences with order fulfillment. Many reviewers report that their orders never... See more

Refund

People report significant dissatisfaction and frustration regarding refunds. Many customers state they were... See more

Product

Clients share negative opinions on product. Many customers report not receiving their ordered items, even... See more

Delivery service

Users describe negative interactions with delivery service. Many customers report that their ordered items... See more

Website

Reviewers express strong dissatisfaction with the website. Many customers report receiving incorrect items,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered for a Birthday present on 14th July - still says getting ready for shipment. Emails just bring terrible platitudes and no action. Phone calss just cut off before connected. Like others wish... See more

Rated 1 out of 5 stars

Absolutely shocking. Don't bother ordering anything from them. It's a scam!!!! I've ordered playmat for my daughter, they've sent a wrong item. It happens, I get that. So I contacted them to sort a r... See more

Rated 1 out of 5 stars

Scam company. Sent me a completely different product to the one shown on the website. No refund. Responses to emails are definitely AI generated from someone called ‘Mary’. Raised as a dispute with my... See more

Rated 1 out of 5 stars

After numerous Emails threatening to take them to court I was issued a refund almost a month after my purchase date. Avoid this company and if you have already fallen victim to their scam let them... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

86 reviews

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Rated 1 out of 5 stars

This company is a scam

This company is a scam. I wonder how they can still operate. I would assume that the reviews on their website are fake. I never received what I ordered. I emailed their customer service and received answer from Mary who never did what she said she would do. When I found the review on trustpilot I stopped wasting my time emailing them and opened a dispute with my bank, thanks to the suggestion in one of the review. I had to provide evidence and fill in a form, which take me a bit of time but more efficient than talking to the company. I got my refund straightway. What surprise me is how this company is still allowed to do business in the UK. They should be closed down and brought to court.

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

I was sceptical due to poor reviews

I was sceptical due to poor reviews. I should have listened. DO NOT USE. Surprised they still allow to trade and have website running. SCAM ARTISTS.
Mary continuously fobs you off with emails when contacted.No tracking details. AVOID

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM DO NOT ORDER!!!!

SCAM DO NOT ORDER!!!!! If only I read the reviews beforehand. Ordered a product to be told it was lost in transit, after many emails with ‘Mary’ being told my refund was being processed I decided to look at reviews to find this website is a scam. 2 months with no product or refund. Now they are ignoring my emails telling them they’ve been caught out, how they are still up and running is beyond me

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. Do not buy. Wish I’d read reviews first. No attempt to even process or deliver order.

July 19, 2025
Unprompted review
Rated 1 out of 5 stars

This business deserves a big zero…

This business deserves a big zero because I ordered something and they sent me a completely different product and it's been a month and they still haven't refunded me for the product I returned. They don't even respond to emails.
Shame on you

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMThis company does not even warrant a…

This company does not even warrant a zero, ordered a £16 magic drawing board for my grandson for Easter. Weeks after Easter a cheap and nasty product arrived, I emailed the company on many occasions getting spasmodic replies fromMary. Promise after promise and to this day no replacement or refund. This is no more than a SCAM and should be investigated by Trading Standards.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

ZERO NOT 1

ZERO NOT 1, Thieves. THEY NEED SHUTTING DOWN. ,LIES, THE NUMBER IS FAKE. THEY DON'T SEND ITEMS PURCHASED, IM CLAIMING MY MONEY BACK THROUGH MY BANK NOW... AVOID THIS SCAM SITE !!, got my money refunded from bank. This site is China not UK as it makes out.

July 8, 2025
Unprompted review
Rated 1 out of 5 stars

0 is my rating really

0 is my rating really, this company is a BIG SCAM, please do not fall for it,placed order on the 2nd of May got a 10cm by 10cm writing board instead of a large double sided stand alone one with 48 accessories. Email after email, awaiting my refund, engaging a lawyer and reporting to the bank,

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM - do not buy

0 stars if this was an option. Do not buy from this company they are a scam. Purchase never arrived, fobbed off with emails ever since promising refund but never materialising.

June 8, 2025
Unprompted review
Rated 1 out of 5 stars

Fell for it…

Fell for it…. Scam…. Report it to Action Fraud so they can close it down please. Applied to the bank to get a refund, but we will see what happens with that.

June 8, 2025
Unprompted review
Rated 1 out of 5 stars

ZERO STARS

If I could give this company zero stars, I would! Ordered a baby gym back in April, got sent the incorrect item weeks later, it’s now almost 3 months and still haven’t received the item I ordered originally, and have been told I can only be refunded once I return the item that was sent to me originally! This company is a total joke.

July 12, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful!

Absolutely awful!
The item I ordered took over a month to arrive. When it arrived it wasn’t the item I ordered. I requested the company to send me the correct item, after a month this still hasn’t been received. I have therefore requested a refund, yet still nothing. This has been ongoing since May!

July 12, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use!

Order never arrived and lack of communication and states item is in transit but will not provide any tracking information. Do not waste your time or money with them. Reported to trading ombudsman

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

Product has not arrived

Product has not arrived, after numerous emails informing them of this they just keep saying the item is in transit. Have asked for a refund but they keep saying if it isn't here in the next week then they will. Avoid ordering at all costs.

July 8, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID! SCAM!

I would give 0 stars if that were an option. Company is a scam, customer service is dishonest and gives false information. Ordered a product 2 months ago and have still not received this or a refund.

May 3, 2025
Unprompted review
Rated 1 out of 5 stars

I have spent 6 weeks trying to get a…

I have spent 6 weeks trying to get a refund. They cannot advise why they won't return my money. They can't say why its taking so long. The quality of the product is poor and not as advertised. Do not shop from here!

June 1, 2025
Unprompted review

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