I have been given my cat this brand of the raw food for almost a year. The quality used to be so good, the meat used to be 8mm chunks from the sausages. You can see what's going into them, cats love... See more
Company replied
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See what reviewers are saying
I have switched to Kiezebrink after several years of feeding other UK raw cat food brands. Kiezebrink is outstanding in quality, price and packaging! My food gets delivered by an overnight currier ser... See more
Fantastic service with very informative staff who gave me tips of feeding my kittens day old chicks and they really loved it. The price is very reasonable compared to Purrform which my kittens didn’t... See more
Best ever company for my raptors, ordered Thursday and delivered on Saturday but in the mean time I had to feed another batch of doc from an another company and my owls point blank refused to eat them... See more
Company details
Information provided by various external sources
Kiezebrink UK produces, sells and distributes animal foods around the United Kingdom focusing on exotic animal and raw meat diets. Its mission is to supply its customers with high-quality animal food along with excellent service and advice.
Contact info
Church Farm, Church Road, IP29 5AX, Barrow, Bury St Edmunds, United Kingdom
- 01284 810779
- sales@kiezebrink.co.uk
- kiezebrink.co.uk
4.5
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good quality products
Good quality products
Very helpful customer service operator
Quick delivery and good price
December 11, 2022
Absolutely cannot fault kiezebrink good…
Absolutely cannot fault kiezebrink good quality food at a reasonable price. I can however find fault with the courier service they use. 11:04. -13:04 was there estimated time of arrival. The driver turned up nearer 15:00 and on my delivery confirmation it says 13:59 . Someone is pulling the wool over someone else’s eyes. If they can’t deliver on time they shouldn’t charge as much for delivery. Also a certain amount of thawing is not uncommon in the summer months because of this .
December 7, 2022
Great service fast delivery
December 9, 2022
Quick delivery
December 3, 2022
Both my cats threw up immediately after…
Both my cats threw up immediately after eating their first meal of chicken and fly larvae. They then refused to eat every other one I tried them on. I'd ordered rabbit, day old chicks, salmon and wild pidgeon..My cats have both been eating a rawfood diet. One was weaned on rawfood and hasnt eaten anything else and the other has been on it for several years and yet threw up and wouldn't touch anymore..What a waste!
October 13, 2022
Reply from Kiezebrink UK Ltd.
Dear Karine,
Sorry to hear that your cats didn't like our food. Generally we get very positive feedback about our raw foods. When trying a new raw food we would recommend customers try a small amount first to see if their animal likes it. Some animals have personal tastes and don't always get on with new foods.
The Insect/Chicken flavour you mention is our more sustainable raw food option. The production of insects is much more sustainable (less water, less CO2 emissions, no methane emissions) than the production of meat. In addition, these insects are a high-quality source of animal protein. This mix contains 33% insects which are Black Soldier Fly Larvae (BSF).
We are sorry to hear that your cats didn't react well to this product. It is very popular and we do get positive feedback about it.
Regards
Kiezebrink UK Ltd.
Never any trouble with delivery
Never any trouble with delivery good communication great updates when your parcel is shipped out and when it's being delivered 5th time using same company.
December 3, 2022
Amazing customer service issue with…
Amazing customer service issue with courier & my delivery it was dealt with promptly and had food out to me the next day.
November 22, 2022
Amazing!
Great selection of raw food for dogs, my fur baby loves Kiezebrink. Trustworthy packaging, everything comes still frozen, and the meat is fresh. I had a bit of a problem with delivery company but everything got sorted in the end. Will order again soon.
November 29, 2022
Staff are lovely
Staff are lovely. Products are great and deliveries on time. Most importantly the cats love their food
November 25, 2022
1st class company
Quick delivery, packaged really well. All frozen dog food still frozen on arrival. 1st class company to deal with. Definitely recommend
November 25, 2022
Excellent Service
From ordering on Friday evening to delivery on Tuesday Excellent Service , Excellent goods ,🤗
November 28, 2022
Highly recommend them
Excellent customer service, fast delivery and the rabbits were decent size, Mr_Slithers_ (my 11ft Reticulated Python) enjoyed eating them, highly recommend kiezebrink to everyone who wants to get their pets quality raw food.
November 24, 2022
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