I have been given my cat this brand of the raw food for almost a year. The quality used to be so good, the meat used to be 8mm chunks from the sausages. You can see what's going into them, cats love... See more
Company replied
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I have been given my cat this brand of the raw food for almost a year. The quality used to be so good, the meat used to be 8mm chunks from the sausages. You can see what's going into them, cats love... See more
Company replied
I have switched to Kiezebrink after several years of feeding other UK raw cat food brands. Kiezebrink is outstanding in quality, price and packaging! My food gets delivered by an overnight currier ser... See more
Fantastic service with very informative staff who gave me tips of feeding my kittens day old chicks and they really loved it. The price is very reasonable compared to Purrform which my kittens didn’t... See more
Best ever company for my raptors, ordered Thursday and delivered on Saturday but in the mean time I had to feed another batch of doc from an another company and my owls point blank refused to eat them... See more
Kiezebrink UK produces, sells and distributes animal foods around the United Kingdom focusing on exotic animal and raw meat diets. Its mission is to supply its customers with high-quality animal food along with excellent service and advice.
Church Farm, Church Road, IP29 5AX, Barrow, Bury St Edmunds, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Prompt delivery, great communication relating to the delivery of the order. Great company to deal with
I’ve ordered quite a few times now ordering is easy , delivery is when they say I’m kept upto date on the delivery and always arrives within the delivery timeframe, items are well packed and good condition, I will definitely be continuing my purchases from yourselves
My cats love this food. Better behaviour, better health and Silky coats.
Ordering online was easy, no hidden charges.
You get emails to let you know the orders progress and was delivered on time, would recommend them to anyone who has a pet that can only eat this type of food.
Been using this company for many years - always a brilliant service even through the plan demic
Very well packed and dispatched would be great if given tracking information as well
Great value for money and the packaging was outstanding Will definitely be buying from this company again.
The usual prompt, efficient sales team and delivery. Well packed.
very fast delivery great service and very good prices
I've berm using Kiezebrink for a few years now. I've ordered various prey items for my snakes and all arrive on time and still frozen
First time ordering and I am really impressed with the quality of the product but more so with the service. I had an issue with delivery due to APC, not Kiezebrink and my issue was resolved right away by Kiezebrink. I will 100% use again.
Great range of quality pet foods. Eco-friendly packaging. My particular interest is in reducing the carbon footprint of two large carnivorous greyhounds. Kiezebrink were among the first to introduce chicken/insect and rabbit/insect raw food which I now buy as our contribution to cutting down CO2 and other costs to our planet caused by meat production/consumption. Website well organised, everything clearly listed and described. Quick delivery.
The delivery was fast and food came well packed and still frozen.
I have ordered KW combi pack sausages advertised for both dogs and cats, the 1kg sausages are more convenient to feed 2 cats ckmpared to Alaska cat sausages which are tiny.
Unfortunatly turned out beef and lamb sausages were unbelievably STINKY due to the rumen added in it, so much so that my 2 cats that would WOLF DOWN ANYTHING were disqusted by it, so they went to waste, luckily it was only few out of the full box.
Rest of the sausages they loved! Altough i wished there was an option of human grade fine minced big sausages for cats.
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