Kimberley - The Caravan & Motorhome People - Nottingham Reviews 

582
TrustScore 4.5 out of 5

4.7

Eastwood Road, NG16 2HX Kimberley, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We purchased our Coachman Laser 875 Xtra through a trade-in at the February Caravan and Motor Home Show at the NEC with a planned delivery date towards the end of May. Unfortunately due to our daughte... See more

Company replied

Rated 5 out of 5 stars

Our experiance with Kimberly caravans was excellent, the team was super welcoming and helpful. Matt in particular served us and he took his time showing and explaining everything to me and my family.... See more

Rated 5 out of 5 stars

Excellent team at Kimberley Richard Jason & new guy T had two brand new lusso 2 caravans off them since sept 2025 and been great team both purchases 👍

Company replied

Rated 5 out of 5 stars

Cannot thank Kimberley caravans enough and especially Matt Wilkinson. We bought our motorhome without viewing and have to say the description and videos we were sent were all spot on.

Company replied


Company details

  1. RV Dealer
  2. Awning Supplier
  3. Mobile Home Dealer
  4. Mobile Home Supply Store
  5. RV Repair Shop

Written by the company

Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!


Contact info

  • Eastwood Road, NG16 2HX, Kimberley, England, United Kingdom

  • 0115 9382401

4.7

Excellent

TrustScore 4.5 out of 5

582 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(582)

382 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

never owned a campervan before so I…

never owned a campervan before so I knew nothing at all about the process. I found kimberley Nottingham branch on line I saw a van I really liked the look off. I rang and spoke to a chap called Matt he talked me through the process and how it all works i must be honest he made the process easy to understand. the whole system was made easy . big thank you to kimberley for there patience and understanding big thank you to Matt and andy customer support

June 6, 2025
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thanks so much for sharing your experience – taking that first step into campervan ownership can feel like a lot, so it’s great to hear Matt and Andy made it easy and clear from the start. We’ll see you again soon!

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

We purchased a new motor home at the…

We purchased a new motor home at the very best price and staff at Kimberley were very professional, helpful and efficient.Especially Richard. Thank you.

July 18, 2025
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

John, thanks so much – great to hear you got a great deal and felt well looked after throughout. Richard will be chuffed with the mention! We’ll see you again soon.

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Selling my motorhome

From very first contact with Jason Astley at Kimberley to his driver Jack picking up my motorhome everything went as smooth as possible and i had great customer service and communication along the way. I will be looking to buy my caravan through them...

July 12, 2025
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

David, thanks so much for the lovely feedback – Jason and Jack will be really pleased to hear it. Great to know everything felt smooth and well communicated. We’ll look forward to helping you find that caravan when the time comes!

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

ng purchased several new and used…

Having purchased several new and used caravans over 30+ years I found once again the sales staff (Richard) in this case very good, friendly and helpful without being pushy, on collection day the caravan was excellent in presentation and Richard was great in showing all the caravans equipment,

July 10, 2025
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Anthony, thanks for taking the time to share this – it means a lot coming from someone with so much experience over the years. Richard will be really pleased to hear your kind words. We’ll see you again soon.

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

The staff have been fantastic all the…

The staff have been fantastic all the way through our journey. They were very knowledgeable and helpful putting us at ease and answering all our questions no matter how trivial. They were patient and understanding when we having difficulty with our car delaying collection.

July 6, 2025
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Denise, thanks so much for sharing – it’s lovely to hear the team made everything feel easy and supported you, even with the car delays. We’re glad you felt in good hands throughout. We’ll see you again soon.

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Brilliant service from Richard and the…

Brilliant service from Richard and the whole team. Richard knows his caravans!! We never felt rushed, tried the layout of many caravans which is a must. Great handover from Richard and he even fitted our Nemesis Ultra wheel lock. You won’t go wrong with Kimberley Caravan Centre

July 4, 2025
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

James, thanks so much for the kind words – Richard will be delighted to hear this. Great to know you had time to find the perfect layout and that everything felt relaxed and thorough. We’ll see you again soon.

Many Thanks,
The Kimberley Team

Rated 4 out of 5 stars

Had quite a few caravans from Kimberly…

Had quite a few caravans from Kimberly Nottingham branch over the years , always had good service. My latest caravan was picked up a few days ago , everything from initial sale to taking delivery went smoothly. On this occasion, I was somewhat incapacitated due to an arm injury. No problem, they kindly picked me up on collection day , towed my old caravan to Kimberly, did good hand over , then drove my new caravan home . Great service, thanks

June 24, 2025
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

That’s fantastic to hear Phil – thanks so much for sharing. We’re really glad the team could step in and make things easy for you, especially with your arm injury. It means a lot knowing you’ve trusted us over the years. We’ll see you again soon.

Many Thanks,
The Kimberley Team

Rated 4 out of 5 stars

Very good service but just looking for…

Very good service but just looking for the wheel brace and jack which was not pointed out on handover is there one ?

June 24, 2025
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thanks for your feedback – glad to hear the service was good overall. I’ve passed your question to our aftersales team, and they’ll be in touch shortly to confirm about the wheel brace and jack for you.

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful, checked and sorted my problem. No hanging around and was soon on my way

June 24, 2025
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Mr Smith, great to hear the team got you sorted quickly and without any hassle. That’s just how we like things to be. We’ll see you again soon.

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Darrel

Darrel, was very helpful, finding the right caravan for us. Kept us informed while caravan was being prepared , handover went smoothly.Thank you.

June 24, 2025
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Charles, thanks for the kind words – Darrel will be glad to know he made the process easy and kept you in the loop. Great to hear the handover was smooth too. We’ll see you again soon.

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

From the start of looking of looking…

From the start of looking of looking for a caravan we had friendly service without any pressure to find the caravan that suits us.

June 23, 2025
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Jonathan, great to hear you felt no pressure and had friendly support while finding the right caravan. That’s exactly how it should be. We’ll see you again soon.

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Friendly service

Friendly service, we delt with Matthew, great sales rep, very helpful, answered all our questions with good knowledge of of the caravans that they selling.

June 11, 2025
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thanks for the lovely feedback – Matthew will be really pleased to hear it. Great to know you felt well informed and in good hands. We’ll see you again soon.

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Good bunch of lads

June 19, 2025
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thanks Brian – the lads will be pleased to hear that! Always good to know the team made a solid impression. See you again soon.

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

First Class service

The service that you receive from Kimberley is second to none from the Sales side to the collect of the new caravan and the detailed explanation of the workings of the new caravan was a truly wonderful eperience

June 11, 2025
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you so much, Martin – it’s brilliant to hear the whole journey, from sale to collection, felt so seamless and well explained. We’re really glad it was such a positive experience for you. We’ll see you again soon.

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Comprehensive and informative

Everything was comprehensively explained and demonstrated, nothing left out, didn't feel rushed or skimmed over. Very easy to understand and informative.

June 17, 2025
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Bob, great to hear everything was explained so clearly and at your pace – that’s exactly how a handover should feel. We’ll see you again soon.

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Great experience

We had a great experience when looking for a new caravan at Kimberley caravans nottingham branch. Daz was very helpful in helping us get the right caravan for what we wanted. The finance side of things was explained to us very well so we understood it too, everything went smoothly. Tim was very helpful too in the accessories shop helping us get a good deal on a new cadac bbq to go in the new caravan. On the handover daz did that showing us how things worked and what was where leaving nothing out being very thorough. Matt did the paperwork for the handover and he to was very helpful making the experience nice smooth and comfy. All in all a very big well done to all at Kimberley caravans from Mr and Mrs Frost from Derby.

June 14, 2025
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Mr and Mrs Frost, thank you so much for the lovely review! It’s fantastic to hear Daz, Tim, and Matt all played a part in making your experience smooth and enjoyable from start to finish. Sounds like you’ve got everything you need to get started – including that Cadac! We’ll see you again soon.

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Absolutely amazing staff !

We have brought our first caravan from here and Can not fault this caravan dealer they are truly 5* Jason the sales person was very knowledgeable, friendly and not pushy at all. We visited on a special sale bank holiday and we given a free starter pack worth over £500 plus a free awning that we won on the prize wheel !!
On hand over day we were given a very informative demonstration of our new caravan by a lovely guy call daz making the experience really special. Richard then carried out all the final admin duties with ease.
We were met by Jack who was delivering are new caravan he was also very friendly and gained all the information needed to deliver the caravan at our convenience.
The caravan was delivered on time and Jack was to be sure we were happy with our purchase.Throughout the whole process everyone made use feel like royalty . Nothing but compliments to all staff . Thank you !!! From a very happy customer.

June 14, 2025
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

What an amazing review – thank you! It’s brilliant to hear your first caravan experience felt so special from start to finish. Jason, Daz, Richard, and Jack will be thrilled with the shout-outs, and we’re so glad you felt looked after every step of the way. Enjoy every minute in your new van – we’ll see you again soon.

Many Thanks,
The Kimberley Team

Rated 1 out of 5 stars

Kimberley started so well

Kimberley started so well, now never reply to my emails when I needed some information regarding a warranty claim for water ingress.

May 22, 2025
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Michael, sorry. to hear this – we’re aware of this now and someone will be in touch shortly to follow things up and get you the info you need.

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Happy customer

Very quick response and efficient service when selling our caravan. Made enquiries through the website and received a call the same day from Jason Ashley, who came out on a Sunday to view our caravan, and took it away there and then. Gave us what we wanted price wise - the money was in our account the very next day.
Thank you - would highly recommend.

June 2, 2025
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Paul, that’s fantastic to hear – sounds like Jason made the whole process feel easy and quick. Selling a caravan can be a big step, so we’re glad everything went smoothly and you got exactly what you wanted. We’ll be here if you need anything in the future.

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Fantastic experience

The whole handover process was very smooth. All staff we came into contact with were polite and helpful, going out of their way to accommodate us and answer any questions we had.

May 23, 2025
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Nicola, lovely to hear everything went so smoothly and that everyone took the time to help out. We’re always here for anything else you need, and we’ll see you again soon.

Many Thanks,
The Kimberley Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look