Kingsbridge Opticians Reviews 120

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have had one of the best experiences at kingsbridge opticians. Right from the moment you walk through the door you are made to feel welcome by reception staff. The team are friendly and accommodati... See more

Rated 5 out of 5 stars

I would thoroughly recommend using Kingsbridge Opticians. I first used this service 9 years ago when my 4 year old son needed glasses. My son was under the care of Mr Shane Higgins and he was immediat... See more

Rated 5 out of 5 stars

Service that is above superb. Eye test spotted an existing problem, and instant advice and treatment (2 weeks in and it is working well). Visual range testing and immediate results. Lisa provided e... See more

Rated 5 out of 5 stars

My experience was extremely positive. I I was /am recovering from cancer at the time and every test discussion etc was carried out with care and consideration. Cleuarly the depth &knowldge was manif... See more

Company details

  1. Optician

Written by the company

Based in Northern Ireland, Kingsbridge Opticians are part of the Kingsbridge Private Hospital Group. Kingsbridge Opticians was formerly Sweeney Opticians and have branches on the Lisburn Road in Belfast, Donaghadee County Down and Newtownabbey. Our range of eyewear, glasses frames and lenses offers the best quality and styles. We stock a range of designer eyewear brands online and at each of our practices. So whatever your style and taste, we have a frame to suit you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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Rated 5 out of 5 stars

Friendly, approachable, good craic!

The staff are always very friendly and approachable. They always endeavour to provide the best style, fit and priced glasses for your budget. I wouldn't go anywhere else. My teenage son also likes going here as he is treated appropriately, and with good craic!

November 8, 2022
Rated 5 out of 5 stars

Extremely good and professional

I have been a customer of Kingsbridge Opticians for many years. Shane has been extremely good and professional in all this time. The latest technology and Shane's experience have been invaluable.

November 7, 2022
Rated 5 out of 5 stars

5 stars isn't enough!

My father and I have been going to Kingsbridge Opticians for many years now mainly because of the first class service we received from Shane. Firstly, he is extremely knowledgeable, which of course you would expect but Shane will go above and beyond to ensure every detail is covered and is more than happy to explain anything in a very concise manner. He is exceptional when it comes to my elderly father and the level of patience he shows is simply wonderful! I have recommended the clinic to many friends and family and will continue to do so.

October 24, 2022
Rated 5 out of 5 stars

Annual eye test

Shane took the time to explain everything that was happening and arranged further tests in order to monitor any future deterioration. Very pleased with the level of service.

October 20, 2022
Rated 5 out of 5 stars

Friendly, professional store

Had my annual eye test, as usual Nigel was friendly and gave me an update about changes to the practice (new equipment). Then Shane performed my eye test, explaining what he was doing and why, as well as, explaining the changes that he could see in my eyes. He reassured me about some concerns that I had and was happy to take as long as needed to explain these to me.

August 11, 2022
Rated 5 out of 5 stars

Kidson

Shane and nigel were very prompt efficient and to the point. I feel my eyecare is in excellent hands
We have been customers witthe practice for 17years
And have no reason to change.

August 30, 2022
Rated 5 out of 5 stars

I have attended Kingsbridge Opticians.

…..for many years, and have been seen at their Lisburn Road practice and Donaghadee practice for my glasses and most recently for contact lenses. The service I receive each time is fantastic from the first phone call to arrange and appointment to the consultation and after care. Richard should be very proud of all his team. Nothing is to much trouble!

April 14, 2022
Rated 5 out of 5 stars

Staff very friendly and …helpful

Staff very friendly and professional Shane Higgins is a fantastic optician VERY knowledgeable and totally professional nothing is any trouble I would highly rate this opticians as Nigel and Shane are fantastic oo

October 5, 2022
Rated 5 out of 5 stars

Excellent care, friendly and professional service

Excellent, professional attention again for my annual eye test. As my eyes are changing, I am always impressed with the care Shane takes to find the right prescription, with good explanations. I have moved many times in my life and been to several different opticians - Kingsbridge is one of the best!

July 7, 2022
Rated 5 out of 5 stars

I recently visited Kingsbridge…

I recently visited Kingsbridge Opticians for my regular eye check. I found the whole team very welcoming and professional. There is a history of glaucoma in my family and the Optician gave me a very thorough eye examination and was more than happy to answer any questions I had. I have been attending Kingsbridge Opticians for a number of years and would definitely recommend them.

September 6, 2022
Rated 5 out of 5 stars

Shane was amazing, you will walk out with a big smile on your face

Shane was great. I was hoping to be able to wear contact lenses again but knowing I have dry eyes was an issue. Shane went out of his to check my eyes and order the best possible lenses for me. They were so comfortable and my sight was amazing but my eyes turned out to be too dry, I had a hard time getting them out. I know Shane will look out for any new products for me in regards to my dry eyes. He has also been prescribed new glasses for me which are amazing. They are so professional and the equipment is top notch. I would highly recommend them.

October 4, 2022
Rated 5 out of 5 stars

Professional throughout.

As usual, welcomed and put at ease immediately by all staff. Reception attentive and helpful. Optician obviously proud of his work and up to date equipment - justifiably so. Time taken to listen and take note of my concerns. All very professional. Thank you.

October 3, 2022
Rated 5 out of 5 stars

Kingsbridge the best place for care and quick results

I have been attending Kingsbridge Opticians for over 2 years. The staff are more than helpful. The place is extremely clean with the most up to date equipment. Appointments are readily available. I must mention Mr Shane Higgins who at a routine check diagnosed a problem with my eyes and very quickly I was given an appointment for further checks etc. Without this I may never have known anything was wrong. Shane explained everything fully and kept me informed along the way. I can't thank him enough for his care and positivity. Such a relief. So good to have places like this on our doorstep and not have to wait for results or treatment. Many thanks to all. I will be back for a check up in two weeks.

October 14, 2021
Rated 5 out of 5 stars

Excellent eye examination and customer service

I had a very positive experience when I had my eyes tested in Kingsbridge Opticians and Hearing Care. Charlotte did a very thorough eye test, and I couldn't recommend her highly enough. The staff in the store were most helpful and patient with me whilst I tried on just about every pair of glasses in the store. I am very pleased with my new glasses, and I would have no hesitation recommending Kingsbridge Opticians and Hearing Care.

August 2, 2022
Rated 5 out of 5 stars

Annual eyesight test

My annual eyesight test was conducted with great professionalism and attention to detail, while employing a friendly and caring approach.
A full history was taken and I was provided the opportunity to ask questions and seek reassurance - for example regarding difficulty when driving at night, particularly if dazzled by the excessively bright headlights of oncoming traffic.
A comprehensive series of eye examinations was conducted which culminated in verification that my current spectacle prescription is optimised for both reading and distance vision.
It is easy to take good vision for granted and it is great to know I and my other family members are in such good hands when it comes to correcting and protecting our eyesight.

October 7, 2022

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