Kingsbridge Opticians Reviews 120

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have had one of the best experiences at kingsbridge opticians. Right from the moment you walk through the door you are made to feel welcome by reception staff. The team are friendly and accommodati... See more

Rated 5 out of 5 stars

I would thoroughly recommend using Kingsbridge Opticians. I first used this service 9 years ago when my 4 year old son needed glasses. My son was under the care of Mr Shane Higgins and he was immediat... See more

Rated 5 out of 5 stars

Service that is above superb. Eye test spotted an existing problem, and instant advice and treatment (2 weeks in and it is working well). Visual range testing and immediate results. Lisa provided e... See more

Rated 5 out of 5 stars

My experience was extremely positive. I I was /am recovering from cancer at the time and every test discussion etc was carried out with care and consideration. Cleuarly the depth &knowldge was manif... See more

Company details

  1. Optician

Written by the company

Based in Northern Ireland, Kingsbridge Opticians are part of the Kingsbridge Private Hospital Group. Kingsbridge Opticians was formerly Sweeney Opticians and have branches on the Lisburn Road in Belfast, Donaghadee County Down and Newtownabbey. Our range of eyewear, glasses frames and lenses offers the best quality and styles. We stock a range of designer eyewear brands online and at each of our practices. So whatever your style and taste, we have a frame to suit you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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Rated 5 out of 5 stars

Excellent Optician

Kingsbridge Opticians provides an excellent, courteous and professional service. Shane Higgins is a very competent, thorough and patient Optician who has dealt with all the varied needs of our family superbly. Can’t recommend Shane and the team strongly enough.

September 1, 2022
Rated 5 out of 5 stars

Eye test

My son & I always use the same people and have for years
They are so friendly and give an excellent service
No one could ever replace tem

August 25, 2022
Rated 5 out of 5 stars

Professional, friendly service

I have been attending Shane Higgins, Optometrist for a few years. He is Professional, friendly and excellent at his job. I highly recommend him. All the staff are very professional. Aftercare is excellent. I was informed that I had cataract in both eyes, left one worse than right. Shane referred me to a surgeon who felt that I needed urgent surgery on left eye. This was carried out within weeks, I went to see Shane one week after surgery who sorted me out with a contact lens. He is absolutely fantastic at his job! Highly recommended.

October 7, 2022
Rated 5 out of 5 stars

Gold Standard Eye Care

Shane and the entire team at Kingsbridge Opticians are the gold standard in eye care. I spent years in the UK looking for this kind of professional and thorough care and having found it with KO I really wouldn’t trust my eyesight with anyone else. From the state of the art checkups to the aftercare and top notch range of frames this is the place to go in Belfast.

June 24, 2022
Rated 5 out of 5 stars

Kingsbridge Opticians Newtownabbey have…

Kingsbridge Opticians Newtownabbey have been looking after my family’s eye care for a number of years now, the staff are extremely professional and friendly, nothing is ever too much for them.

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic opticians

Fantastic opticians, super friendly. Dave at reception was a delight to deal with and was such help when helping me pick my glasses. Shane was very informative when I had any questions about my eyesight and made me feel at ease with my eyesight worries. Overall, my experience has been really positive and that's why I have continued to use them throughout the yearsì

June 3, 2022
Rated 5 out of 5 stars

First class service

From start to finish extremely good and reliable service (used before). Staff very extremely efficient and pleasant and informative

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Shane has been looking after my visual health for several years. I have alway found him to be attentive, efficient and very focussed. He is also very approachable and friendly.

My most recent interaction was a follow up after recent cataract surgery. We discussed all the issues I needed to consider and, in his usual manner, he left me feeling very confident in his ability to continue to meet my needs.

August 26, 2022
Rated 5 out of 5 stars

Corneal Abrasion - patient experince

I recently had a corneal abrasion that happened in work, after it happened I was taken to RVH eye casualty where I was then referred to NIPEARS at Kingsbridge. I was so thankful for the prompt service at Kingsbridge as I was in a lot of pain. Shane was extremely helpful and so lovely, he has a good personable approach to patients and made me feel reassured right away. I would highly recommend Shane at Kingsbridge.

October 5, 2022
Rated 5 out of 5 stars

Excellent Optometrist

Shane has always been very helpful - nothing is ever a bother. Very professional and welcoming as is the reception staff.

September 5, 2022
Rated 5 out of 5 stars

Detached retina

On May 19th 2021 I experienced flashing lights in my right eye. I contacted Shane who drove to Belfast,diagnosed detatched retina and organised an immediate appointment at RVH for emergency surgery. Shane went out of his way to help me. He was very professional and I could totally recommend him.

May 19, 2022
Rated 5 out of 5 stars

The most patient Optician ever …

Shane is without doubt the most patient and understanding Optician I have ever been to. Whether testing for glasses or contact lenses, he gently guides through the options making what can be a stressful situation a very positive experience and is always willing to provide support when needed. He and the team around him are professional and friendly and I have no hesitation in recommending them to anyone .

September 23, 2022
Rated 5 out of 5 stars

I would thoroughly recommend using Kingsbridge Opticians

I would thoroughly recommend using Kingsbridge Opticians. I first used this service 9 years ago when my 4 year old son needed glasses. My son was under the care of Mr Shane Higgins and he was immediately put at ease with his easy manner. The care was fantastic, the treatment involved eye patching and changing lenses for a number of years until his eyes settled. My son now enjoys great vision thanks to the close monitoring over the early years. His patient care and advice has been fantastic. We still attend regular check ups.

October 6, 2022
Rated 5 out of 5 stars

Brilliant service

Ive used Kingsbridge Opticians for years and their service is next to none whether it be routine check ups or emergency appointments! Shane is brilliant and the kids love having to get their eyes checked with him!

September 23, 2022
Rated 5 out of 5 stars

Friendly and Professional Service

The first thing you notice in Kingsbridge is the friendliness of the staff. The opticians use high-tech equipment during your eye exam for a thorough check up. I get a vision test and a contact lens check. The opticians are so professional, and Nigel is really helpful when it comes to picking suitable frames.
I highly recommend Kingsbridge Opticians.

September 5, 2022
Rated 5 out of 5 stars

Going the extra mile

I recently bought a pair of Rayban sunglasses from Kingsbridge Opticians. I had been looking for a pair for a good while and couldn’t find anything big enough. They had a great selection of sunglasses in stock but none that were big enough for me. The staff were so helpful and knowledgeable and offered to order in a frame for me try in a bigger size. It arrived within two weeks and fits perfectly. Nothing was too much trouble for the staff and I will definitely be going to Kingsbridge opticians for sight tests in the future.

August 12, 2022
Kingsbridge Opticians logo

Reply from Kingsbridge Opticians

Thanks for your great review!
Regards
Kingsbridge Opticians

Rated 5 out of 5 stars

I’ve been going to Kingsbridge…

I’ve been going to Kingsbridge Opticians (formerly Sweeney’s) in Donaghadee for many years. Service is second to none. I’ve dealt with Richard, Nigel and Shane and their expertise and service is always fantastic. They are also extremely patient when it comes to choosing the right frames and not always pushing the dearest brand but rather the one that suits me best.
Thank you

April 7, 2022
Kingsbridge Opticians logo

Reply from Kingsbridge Opticians

Thanks for your great review!

Regards
Kingsbridge Opticians.

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