kitandkaboodal.com Reviews 25,963

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers had a great experience with this company. Many customers are delighted with the quality and style of the clothing, often finding unique and comfortable pieces that make them feel confident. The customer service is frequently praised for being excellent, helpful, and efficient, with many appreciating the prompt deliveries and easy ordering process. People also highlight the good fit of the clothing and the wide range of styles and colors available. However, some customers mentioned issues with the 'one size fits all' sizing, finding items to be either too skimpy or too large, and a few experienced problems with product quality, such as seams unraveling or thin material. There were also instances of dissatisfaction with the return process, including slow refunds, incorrect return addresses, and poor customer care regarding cancellations.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the high standard, good value, and... See more

Return policy

Clients share ambiguous opinions on return policies, with some reviewers expressing significant frustration... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing dissatisfaction and... See more

Order

People report ambiguous experiences with order, with some consumers praising easy ordering, quick delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am giving 4 stars because the shirt I bought was a very skimpy ‘one size fits all.’ I returned it. However the customer service and refund were fast and efficient. A pleasant change these days.

Rated 4 out of 5 stars

Just received three items, on time, nicely packed and good quality but my they are all so large!! I know it’s one size fits all company from 8-22 but as a UK size 14/16 I expected to have some “f... See more

Rated 5 out of 5 stars

I discovered Kit & Kaboodle last Summer & I have added so much of their gorgeous clothes to my wardrobe since then! Fabulous website with easy ordering & prompt deliveries with a choice of courie... See more

Rated 5 out of 5 stars

Im so pleased I found this company. Their clothing range is vast with ever changing designs and colour options, leaning towards a boho vibe, which suits me. Delivery is fast and reliable, their cu... See more


Company details

  1. Women's Clothing Store

Written by the company

Kit and Kaboodal is the home of Made in Italy clothing. As a family owned business our mission is to offer stylish, affordable and versatile women's clothing, designed to flatter all ages, shapes and sizes. Easy-to-wear outfits that can move you seamlessly and effortlessly through the seasons.


Contact info

4.1

Great

TrustScore 4 out of 5

26K reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Disappeared!??

I ordered a couple of items because my Mum recommended them to me. The items seem to be good quality but I wanted to return one because it's too short. I didn't get a returns form with the parcel and I tried to go onto their website but it's undergoing maintenance. So I tried calling them for the past couple of days, no answer. DO NOT BUY ANYTHING FROM THEM.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Wow! Wow! take a bow!

I have bought several items from Kit & Kaboodle and they always arrive super quick! The clothes are great quality and great value for money. I am a size 20 and all the tops I have bought are a good length to cover my tummy! Always a good choice and great promotions. The best online shop by far! :)
Wendy Ann

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Refund process!

If you don't mind waiting 3 weeks for your refund you will be fine !but for me the refund process is far too long!! And emailed 3 times having to ask , so for that reason I won't be ordering again.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

K and k is a trustworthy company with a…

K and k is a trustworthy company with a great reputation. The range and variety of styles is second to none. Can't find similar clothes anywhere. Their styles are so different and unique. The quality is always of a high standard. I like the individuality of styles, colours and ideas of how to wear things together, like layering. Whenever I wear k and k I get lots of compliments with people asking where I get my clothes. I sometimes question whether I'm too old at 72 to be wearing their styles but watching their videos gives me the confidence to do so . Highly recommended.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

I found Kit and Kaboodal a couple of…

I found Kit and Kaboodal a couple of years ago ,at the time I was lost when it came to my fashion and I lived in black trousers and baggy black tops. My sister bought me a pair of trousers from this company and I loved them and I haven't looked back. Now my wardrobe is full of bright colours ,quirky and great quality clothes. I then found the members page which is fabulous, a great community with inspirational ladies plus special members discounts and competitions. I now feel happy and confident in what I wear

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

My 'go to' company!

I have been ordering gorgeous clothes from Kit and Kaboodal for a number of years and have recommended friends. Their styles are so different and their customer service is absolutely outstanding, nothing is too much trouble. So glad I found this wonderful company.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Lots of great things to say about Kit…

Lots of great things to say about Kit and Kaboodal. I’ve been shopping with them for many years now. I love the collections, they have great promos, an online fashion parade and comments by real Customers and the Service is first class. I now use Royal Mail standard delivery and my purchases are received really quickly delivered to my door via our local village Postie. There are always new collections coming online on the website and I check out what’s new on the K&K Members Group on Facebook. Best love, summer linens, some unique styles and reasonable prices.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely best UK Lagenlook company…

Absolutely best UK Lagenlook company I've come across. Versatile and stylish pieces perfect for layering or mixing and matching. They have provided excellent customer when I've had to ring or email with questions about my order or returns. Delivery is very prompt.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Kit & Kaboodle isn't just an online…

Kit & Kaboodle isn't just an online retailer, its a community, with a members 'club' to exchange tips and recommendations, even a loyalty programme!
Ok so some of the garments are not finished off brilliantly, loose threads etc, on the whole they are well made with lots of choice.
I love K&K, they have changed my whole attitude to dressing and keeping on-trend with an individual twist.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

A Clothing Company made for All

Kit and Kaboodal. You cannot fault the quality of their clothing , its Fab. I had a slight problem with a pair of trousers and they sent me a returns bag, addressed and stamped. Good customer service. 10/10 ...

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

I buy so, so much from Kit and Kaboodal. Great quality, comfy, lagenlook clothing, in lots of lovely colours, along with neutrals too. Prices are good, and there’s nearly always an offer, so even cheaper! And their customer service is second to none. Highly recommend.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

5 star company selling a variety of unusual but very comfortable clothes.
I am definitely hooked on buying from this innovative family company. I have very rarely sent anything back and have quite a lot of their clothes.
They have Facebook and instagram pages which regularly post new items for sale and live shows . I am a member of their K&K club which is a place where customers post photos of themselves wearing clothes they have bought and giving reviews. I find this extremely helpful. You can enter regular competitions and get earlier access to offers and sales.
I wouldn’t hesitate to recommend this company to anyone .

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional good quality products with…

Exceptional good quality products with brilliant customer services. Lots of ways to contact the company for any queries with beautifully packaged garments every time. Well worth a look at the website as they have something for everyone 😉 An absolute pleasure to shop here.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

I discovered Kit & Kaboodle last Summer…

I discovered Kit & Kaboodle last Summer & I have added so much of their gorgeous clothes to my wardrobe since then!
Fabulous website with easy ordering & prompt deliveries with a choice of courier.
Customer service is excellent too with helpful people at end of phone & your feedback is listened to.
Their clothes, in a wide range of sizes, are well made-many in natural fabrics, wash well & wont wear out in one season.
K&K members club too with the ability to earn rewards.
I love it. ❤️

February 2, 2026
Unprompted review

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