I have waited a considerable time to receive my refund, but I am grateful for the recent reply informing me my refund is in progress. Sincerely M Davis
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I'm excited to share that your refund has been approved and processed! Please give it about 7-10 business days for the refunded amount to appear in your account. If you need further assistance, don't... See more
Edited to update: I have now received communication with this company who have resolved the matter. I've been having money taken from my account for a few months after somehow being taken down a... See more
Company replied
I got scammed to sign up through a fake Gatwick Airport page, saying there was old luggage for sale. I know I have paid for a membership I did not sign up for, I was led to believe it was luggage... See more
Company replied
4.3
Excellent
222 reviews
Hasn’t replied to negative reviews
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SCAM
SCAM! SCAM! SCAM! It was total scam especially promotion from Facebook. At first, I showed the ads in Facebook about Rimowa luggage. And I clicked the link throughout a page that charged me €2 (AU$3.37). And it doesn't give me any information about the luggage after my payment. Suddenly, 3days after, it shows unrecognized transactions in my bank account, which is some kind of membership that I DON'T RECOGNIZE AT ALL. I email the support of this company. And NOTHING! THIS WAS TOTAL SCAM! AVOID THIS COMPANY! THEY SUCK YOUR MONEY AND SCAM! HOPE YOU GUYS DIE AFTER TAKE PEOPLE MONEY!
0 STAR IS THE BEST FOR THIS COMPANY!
November 15, 2023
Reply from Kitchenchef
Salve Vina,
Grazie per averci segnalato il problema e ci scusiamo per qualsiasi confusione o malinteso.
Siamo lieti di informarla che la sua richiesta è stata gestita con successo.
La ringraziamo per la sua pazienza e speriamo di avere l'opportunità di servirla meglio in futuro. La sua soddisfazione è importante per noi.
In qualità di azienda impegnata nel miglioramento continuo, vorremmo invitarvi ad aggiornare la vostra recensione in base alla vostra recente esperienza. Il vostro feedback aggiornato non solo sarà di grande incoraggiamento per il nostro team, ma fornirà anche preziose indicazioni ad altri clienti che si affidano alle recensioni per valutare i nostri servizi.
KitchenChef Team
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